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Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive

5.0 star property
5-star beachfront property near Mamitas Beach

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Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive

Photo gallery for Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive

Lobby
Couples treatment rooms, sauna, spa tub, steam room, body treatments
Exterior
The Reserve Master Suite Garden View | Egyptian cotton sheets, premium bedding, down comforters, free minibar
Restaurant

Overview of Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive

Reviews
8.6

Excellent

Popular amenities

  • Hot TubHot TubHot Tub
  • PoolPoolPool
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry

Check out the area

Map
Playa del Carmen, QROO
  • Popular LocationMamitas Beach5 min drive
  • Popular LocationQuinta Avenida6 min drive
  • Popular LocationQuinta Alegría Shopping Mall6 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)45 min drive

Room options

View all photos for The Reserve Master Suite Swim Up

The Reserve Master Suite Swim Up | Egyptian cotton sheets, premium bedding, down comforters, free minibar

The Reserve Master Suite Swim Up

  • 1140 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Roulette Room Playa del Carmen or La Perla

Roulette Room Playa del Carmen or La Perla | Egyptian cotton sheets, premium bedding, down comforters, free minibar

Roulette Room Playa del Carmen or La Perla

  • 624 sq ft
  • Sleeps 3
  • 2 Queen Beds OR 1 King Bed

View all photos for The Reserve Junior Suite Swim Up

The Reserve Junior Suite Swim Up | Egyptian cotton sheets, premium bedding, down comforters, free minibar

The Reserve Junior Suite Swim Up

  • 678 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for The Reserve Junior Suite Garden View

The Reserve Junior Suite Garden View | Egyptian cotton sheets, premium bedding, down comforters, free minibar

The Reserve Junior Suite Garden View

  • 678 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Garden View

Suite, Garden View | Egyptian cotton sheets, premium bedding, down comforters, free minibar

Suite, Garden View

  • 839 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Master Suite Garden View

Egyptian cotton sheets, premium bedding, down comforters, free minibar

Master Suite Garden View

  • 1140 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Garden View

Egyptian cotton sheets, premium bedding, down comforters, free minibar

Junior Suite, Garden View

  • 678 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for The Reserve Suite Swim Up

The Reserve Suite Swim Up | Egyptian cotton sheets, premium bedding, down comforters, free minibar

The Reserve Suite Swim Up

  • 839 sq ft
  • Sleeps 3
  • 2 Queen Beds OR 1 King Bed

View all photos for The Reserve Master Suite Garden View

The Reserve Master Suite Garden View | Egyptian cotton sheets, premium bedding, down comforters, free minibar

The Reserve Master Suite Garden View

  • 1140 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for The Reserve, Suite, Garden View

The Reserve, Suite, Garden View | Egyptian cotton sheets, premium bedding, down comforters, free minibar

The Reserve, Suite, Garden View

  • 646 sq ft
  • Sleeps 3
  • 2 Queen Beds OR 1 King Bed

View all photos for Two Bedrooms Master Suite

Egyptian cotton sheets, premium bedding, down comforters, free minibar

Two Bedrooms Master Suite

  • 1980 sq ft
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 2 Double Sofa Beds

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About the neighborhood

Playa del Carmen

Beachside getaway.Your stay at this Luis Donaldo Colosio property places you within 3 miles (5 km) of Mamitas Beach and Quinta Avenida. Quinta Alegría Shopping Mall is within 3 miles (5 km) and Río Secreto is within 9 miles (15 km).

What's nearby

  • Punta Esmeralda Beach - 12 min walk
  • Mamitas Beach - 5 min drive
  • Quinta Avenida - 6 min drive
  • Quinta Alegría Shopping Mall - 6 min drive
  • Playa del Carmen Main Beach - 10 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive

Restaurants

  • Sunset Grill - 4 min walk
  • Naos - 1 min drive
  • Illy Cafe - 3 min walk
  • Hadar - 1 min drive
  • La Jungla de la Riviera - 4 min drive

About this property

Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive

5-star beachfront property near Mamitas Beach
Some rates at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive offers its guests a full-service spa, 4 outdoor swimming pools, a health club, and a spa tub. There are 14 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 15 bars/lounges, a beach bar, and a poolside bar. WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this property measures 25005 square feet (2323 square meters) and includes a conference center. Spa services, tour/ticket assistance, and multilingual staff are also featured at the luxury Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive . Free self parking is available.

This 5-star Playa del Carmen property is smoke free.

  • 393 guestrooms or units
  • 3 levels
  • 5 buildings
  • 14 dining venues
  • 15 bars or lounges
  • Meeting rooms
  • 25005 sq ft of conference space
  • 2323 sq m of conference space
  • Built in 2011
  • Deli
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive offers 393 accommodations with free minibar items and minibars. Rooms open to furnished balconies. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 50-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desk chairs, safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

YHI Spa has 14 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 14 restaurants
  • 15 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 4 outdoor pools
  • Farming classes
  • Fitness classes
  • Full-service spa
  • Health club
  • Pilates classes
  • Shopping
  • Snorkeling
  • Spa tub
  • Yoga classes

Accessibility

  • Elevator (39 inch wide door)

Room amenities

Entertainment

  • 50-inch flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Toothbrush and toothpaste (on request)
  • Towels

Outdoor space

  • Furnished balcony

Food and drink

  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: MXN 33 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. Contactless check-in and contactless check-out are available.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 17 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Paradisus Perla All Adult All Inclusive
Paradisus Playa del Carmen La Perla All Adult All Inclusive
Paradisus Playa Carmen Perla All Adult/All Inclusive
Paradisus Perla All Adult/All Inclusive
Paradisus Playa Carmen Perla Adult/All
Paradisus Perla Adult/All
Paradisus Playa del Carmen La Perla All Adult/All Inclusive
Paradisus Playa Carmen Perla Adults /All Inclusive
Paradisus Playa del Carmen La Perla All Adult/All Inclusive

Frequently asked questions

How close is Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive to the airport?

Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive is 23.6 mi (259-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive ?

As of Apr 25, 2024, prices found for a 1-night stay for 2 adults at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive on Apr 28, 2024 start from $360.69, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive .

How close is Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive offer free breakfast?

Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive does not offer free breakfast.

Is there a casino at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive ?

No, there is no casino at this property, but Riviera Gran Casino (7-min drive) is nearby.

What time is check-in at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive ?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive ?

This property offers free self parking.

Does Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive have a pool?

Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive features 4 outdoor pools.

Does Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive have a restaurant?

Yes, there are 14 restaurants on site.

Does Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive have a spa?

Pamper yourself with a day at YHI Spa, where you can enjoy mani/pedis, body treatments, and detox wraps.

How close is Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive to downtown Playa del Carmen?

Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive is 1.6 mi away from Playa del Carmen.

Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 601 out of 1004 reviews" "
Rating 8 - Good. 227 out of 1004 reviews" "
Rating 6 - Okay. 88 out of 1004 reviews" "
Rating 4 - Poor. 47 out of 1004 reviews" "
Rating 2 - Terrible. 41 out of 1004 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning resort, with amazing staff. Great food, amazing drinks. The spa is excellent, so great I went twice! We were always welcomed by everyone. Elvis, Cristian, Esmeralda, Darlene and Elkin made our vacation that much more memorable. Will definitely be back to make more memories in this beautiful place with all of the beautiful staff members.
Stayed 7 nights in Jan 2024

10/10 Excellent

Douglas John Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, excellent rooms and service. Food was great
Stayed 6 nights in Dec 2023

10/10 Excellent

Erin

Stayed 5 nights in Jan 2024

10/10 Excellent

Jordan Allan

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was nothing short of spectacular. Paradisus is the ideal mix of luxury and comfort in harmony with excitement and fun. From the moment we walked in to the moment we left, the staff were accommodating and professional. AND THE FOOD!! they have everything to feed your voracious appetite. If you are going to Playa del Carmen this is where you want to be - Bar None. -
Stayed 6 nights in Jan 2024

10/10 Excellent

Kara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed at all inclusive properties throughout Mexico probably close to fifteen trips and this has been by far my favorite resort. From the beginning, we were offered to upgrade our room for a reduced rate and decided to jump at that opportunity. This upgrade not only gave us a room that was larger than my husband's first apartment, but it also made us reserve members which allowed us access to a separate pool with upgraded drink options, to two additional restaurants that were phenomenal, and included an excursion to the cenotes in the area. Since we were already planning to do this excursion on this trip, upgrading also made sense. In addition to these benefits, the upgrade came with help from a private concierge who helped us with whatever we needed to make our stay phenomenal. Eduardo was assigned to us as our concierge and he could not have been more helpful and accommodating. He checked in with us morning and night and made excellent recommendations for dinner reservations and things to do and avoid on our trip. I also have to say that this resort wins the award for having the best food out of any of the 15 resorts I've stayed at in the past. The general staff as well were all so nice and welcoming as well. I only have wonderful things to say about this resort overall. Thank you, Paradisus La Perla, for a wonderful and relaxing stay. We will be back!
Stayed 4 nights in Jan 2024

8/10 Good

Wyatt

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Overall the property was very well kept. Several dining options with plenty of variety for a week long stay. Staff were friendly and accommodating however wait times for service at certain restaurants were longer than expected. Our concierge, Carlos, was very welcoming and helpful to get us settled our first day on the property. He was eager to check in with us periodically throughout our stay and make sure we had what we needed to have a relaxing vacation. One major downside to our experience at this resort was the push of sales on our first day and throughout the stay. We were approached by multiple staff members to partake in the Melia Rewards program which simply just isn’t a good fit for our travel lifestyle. Generally, we enjoyed our stay and would consider staying with Paradisus again!
Stayed 7 nights in Jan 2024

2/10 Terrible

Jayson

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2024

2/10 Terrible

Susan

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Paradisus La Perla was a real disappointment. - property needs updating:paint peeling everywhere All furniture mismatched and outdated -Major language barrier with staff. Staff barely knew any english. They could not understand anything you asked for -Power keeps going out in room, therefore affects the air conditioning. They didn’t believe us when we told them. -Rude employees, including front desk. The front desk should be setting the example…. Being told NO from a bartender,when asking for a beverage - Resort definitely needs to spend some money on extermination. Spiders in sitting areas, ants in room. -Buffets: do not eat at those. Food barely edible. Food leftover from lunch , sitting out for hours, and served again at dinner. We are extremely disappointed and will not return.

10/10 Excellent

Daniel

Stayed 6 nights in Jan 2024

10/10 Excellent

Helen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great resort for those looking for rejuvenation and relaxation. Wonderful beach access, luxurious amenities, and great food and service.
Stayed 7 nights in Jan 2024