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Hotel Description

4.5-star beachfront aparthotel near Maroma Beach

Beachside getaway

At this Maroma aparthotel, you'll be within a 5-minute walk of Maroma Beach and Virgen Beach. Also, Paradise Beach is within half a mile (1 km) and Tres Rios Ecopark is within 6 miles (10 km).

Luxury amenities

A private beach, a full-service spa, and 4 outdoor pools are all featured at this luxury aparthotel. Traveling on business? Take advantage of the free WiFi in public areas, express check-out, and free airport shuttle. Relax with a drink at one of the 2 beach bars and enjoy perks like free valet parking.

Jetted tubs, free WiFi

Boasting jetted bathtubs, the 149 apartments also offer free WiFi and free minibar items. Smart TVs come with satellite channels, and other amenities include balconies and room service.

JUNIOR SUITE

Bed Count 1 King Bed Maximum Occupancy 2 Max
$606* Per night/room Apr 27 - Apr 28

PRIVATE POOL SUITE

Bed Count 1 King Bed Maximum Occupancy 3 Max

MI HOTELITO BEACHFRONT SUITE

Bed Count 1 King Bed Maximum Occupancy 2 Max

HONEYMOON SUITE

Bed Count 1 King Bed Maximum Occupancy 2 Max

SWIM UP SUITE

Bed Count 1 King Bed Maximum Occupancy 3 Max

About the El Dorado Maroma, Gourmet All Inclusive by Karisma

Location Carretera Cancun - Tulum Km. 55.3, Playa del Carmen, QROO CP77710

All-inclusive Details

All-inclusive room rates at El Dorado Maroma A Spa Resort - More Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Not included

  • Gratuities

  • All available beverages included
  • Gratuities not included

Property Features

Some rates at El Dorado Maroma A Spa Resort - More Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Step outside to feel the sun on your face and the sand in your toes on the white sand beach. At El Dorado Maroma A Spa Resort - More Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. You can unwind with a drink at one of the 2 beach bars. WiFi is free in public spaces. This luxury aparthotel also offers a garden and a terrace. Free valet parking is available. This 4.5-star Playa del Carmen aparthotel is smoke free.

  • 149 guestrooms or units
  • 2 bars on the beach
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • No smoking on site

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free valet parking

Room Amenities

El Dorado Maroma A Spa Resort - More Inclusive offers 149 air-conditioned accommodations with DVD players and free minibar items. Rooms open to balconies or patios. 40-inch Smart televisions come with satellite channels. Bathrooms include shower/tub combinations with jetted bathtubs, slippers, complimentary toiletries, and hair dryers. This Playa del Carmen aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary newspapers. Housekeeping is provided daily.

  • Private balcony or patio
  • Jetted tub
  • Stocked minibar (free)
  • In-room dining
  • Smart television
  • Satellite channels
  • DVD player
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet
  • Desk chair

Food & Drink

Room service is available.

Nearby Activities

4 outdoor swimming pools are on site along with a private beach.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Kayaking on site
  • Snorkeling on site

Spa Services

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, NÁAY SPA. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:30 PM
  • Check-in time ends at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

El Dorado Maroma A Spa Resort - More Inclusive offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has not indicated whether there is a smoke detector on the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property is not currently implementing any enhanced cleaning measures
  • No elevators
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • El Dorado Maroma All Inclusive
  • El Dorado Maroma Karisma
  • El Dorado Maroma Karisma All Inclusive
  • Maroma Karisma
  • El Dorado Karisma
  • El Dorado Karisma All Inclusive
  • El Dorado Maroma Karisma Gourmet All Inclusive Playa del Carmen
  • El Dorado Maroma Karisma Gourmet All Inclusive Hotel
  • El Dorado Maroma Karisma Gourmet All Inclusive Playa del Carmen
  • El Dorado Maroma Gourmet All Inclusive Karisma Hotel
  • El Dorado Maroma Gourmet All Inclusive Karisma Playa del Carmen
  • El Dorado Maroma Gourmet All Inclusive Karisma
  • El Dorado Maroma Karisma Gourmet All Inclusive
  • Hotel El Dorado Maroma By Karisma, Gourmet - All Inclusive
  • El Dorado Maroma By Karisma All Inclusive
  • El Dorado Maroma By Karisma Gourmet All Inclusive
  • El Dorado Maroma Gourmet All Inclusive Karisma Hotel
  • Hotel El Dorado Maroma, Gourmet All Inclusive by Karisma
  • El Dorado Maroma Gourmet All Inclusive Karisma Playa del Carmen
  • El Dorado Maroma By Karisma All Inclusive
  • El Dorado Maroma By Karisma Gourmet All Inclusive
  • El Dorado Maroma Gourmet All Inclusive Karisma
  • Hotel El Dorado Maroma, Gourmet All Inclusive by Karisma
  • El Dorado Maroma By Karisma All Inclusive
  • El Dorado Maroma By Karisma Gourmet All Inclusive
  • El Dorado Maroma Gourmet All Inclusive by Karisma

You should know

  • Reservations are needed for massage services. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.

Awards & Affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • EarthCheck
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.