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The Fives Beach Hotel & Residences - All Inclusive

4.5 star property
4.5-star beachfront property near Gran Coyote Golf

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The Fives Beach Hotel & Residences - All Inclusive

Photo gallery for The Fives Beach Hotel & Residences - All Inclusive

Kayaking
10 restaurants, breakfast, lunch, dinner served; seafood
1 bedroom, premium bedding, pillowtop beds, free minibar items
10 restaurants, breakfast, lunch, dinner served; seafood
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Overview of The Fives Beach Hotel & Residences - All Inclusive

Reviews
8.2

Very good

Popular amenities

  • Hot TubHot TubHot Tub
  • PoolPoolPool
  • SpaSpaSpa
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry

Explore the area

Map
Predio El Limonar Fraccion 2, Xcalacoco, Municipio De Solidaridad, Playa del Carmen, QROO, 77710
  • Popular LocationGran Coyote Golf4 min drive
  • Popular LocationEl Camaleón Mayakoba Golf Course6 min drive
  • Popular LocationQuinta Avenida9 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)46 min drive

Room options

View all photos for EPIC One Bedroom Penthouse Suite

EPIC One Bedroom Penthouse Suite | 1 bedroom, premium bedding, pillowtop beds, free minibar items

EPIC One Bedroom Penthouse Suite

  • 1119 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for EPIC Two Bedroom Penthouse Suite

1 bedroom, premium bedding, pillowtop beds, free minibar items

EPIC Two Bedroom Penthouse Suite

  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Deluxe Room

1 bedroom, premium bedding, pillowtop beds, free minibar items

Deluxe Room

  • 527 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for EPIC One Bedroom Swim Up Suite

EPIC One Bedroom Swim Up Suite | Living area | LCD TV, DVD player, iPod dock

EPIC One Bedroom Swim Up Suite

  • 710 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for EPIC Three Bedroom Penthouse Suite

EPIC Three Bedroom Penthouse Suite | 1 bedroom, premium bedding, pillowtop beds, free minibar items

EPIC Three Bedroom Penthouse Suite

  • 2153 sq ft
  • Sleeps 10
  • 1 King Bed and 2 Queen Beds

View all photos for One Bedroom Suite

1 bedroom, premium bedding, pillowtop beds, free minibar items

One Bedroom Suite

  • 710 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Three Bedroom Suite

1 bedroom, premium bedding, pillowtop beds, free minibar items

Three Bedroom Suite

  • 1550 sq ft
  • Sleeps 10
  • 1 King Bed and 2 Queen Beds

View all photos for Two Bedroom Suite

1 bedroom, premium bedding, pillowtop beds, free minibar items

Two Bedroom Suite

  • 1152 sq ft
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Similar properties

Exterior
Occidental at Xcaret Destination - All Inclusive
On private beach
Pool
Breakfast included
All inclusive
4.1 out of 5, Very Good, (3178)
The price is $469
per night
$569 total
includes taxes & fees
May 9 - May 10
Occidental at Xcaret Destination - All Inclusive

About the neighborhood

Playa del Carmen

Beachfront retreat .Your stay at this The Fives property places you within 3 miles (5 km) of Gran Coyote Golf and Punta Esmeralda Beach. Also, El Camaleón Mayakoba Golf Course is within 3 miles (5 km) and Playa del Carmen Main Beach is within 6 miles (10 km).

What's nearby

  • Gran Coyote Golf - 4 min drive
  • El Camaleón Mayakoba Golf Course - 6 min drive
  • Quinta Avenida - 9 min drive
  • Punta Esmeralda Beach - 16 min drive
  • Playa del Carmen Main Beach - 19 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive

Restaurants

  • Alberca - Pool - 19 min walk
  • Amaranto - 18 min walk
  • The Fives Plaza - 11 min walk
  • Snack Riviera - 19 min walk
  • 5th Avenue - 15 min walk

About this property

The Fives Beach Hotel & Residences - All Inclusive

4.5-star beachfront property near Gran Coyote Golf
The Fives Beach Hotel & Residences - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Sit back and relax on the beach with umbrellas, sun loungers, and beach club on site (surcharge). At The Fives Beach Hotel & Residences - All Inclusive you can cool off in one of the 7 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 10 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 7 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. For a fee, parking is available.

Smoking is allowed in designated areas at this 4.5-star Playa del Carmen property.

  • 662 guestrooms or units
  • 10 dining venues
  • 3 bars by the pool
  • 7 bars or lounges
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Elevator
  • Smoking in designated areas
  • 1 conference room
The Fives Beach Hotel & Residences - All Inclusive offers 662 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. Rooms open to furnished balconies or patios. Pillowtop beds feature premium bedding. Coffee/tea makers and minibars (stocked with some free items) are provided. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries.

LCD televisions come with premium cable channels. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

The onsite spa has 11 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Spanish

Property amenities

Family friendly

  • 7 outdoor pools
  • Arcade/game room
  • Children's pool
  • DVD player
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Separate bedroom
  • Snack bar/deli

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Shopping center shuttle (surcharge)
  • Self parking on site (USD 10 per night)
  • Valet parking on site (USD 10 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 10 restaurants
  • 3 poolside bars
  • 7 bars/lounges
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 7 outdoor pools
  • Arcade/game room
  • Beach club
  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Kayaking
  • Nightclub
  • Outdoor tennis court
  • Parasailing
  • Personal motorized watercraft
  • Playground
  • Sauna
  • Snorkeling
  • Spa tub
  • Steam room
  • Tennis lessons
  • Volleyball
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Entertainment

  • DVD player
  • iPod dock
  • LCD TV with premium cable channels

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels

Outdoor space

  • Furnished balcony/patio

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Fives Beach Hotel & Residences - All Inclusive

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 10 per night
  • Valet parking fee: USD 10 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Azul Beach Resort The Fives Gourmet All Inclusive by Karism

Frequently asked questions

How close is The Fives Beach Hotel & Residences - All Inclusive to the airport?

The Fives Beach Hotel & Residences - All Inclusive is 26.1 mi (264-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at The Fives Beach Hotel & Residences - All Inclusive?

As of Apr 25, 2024, prices found for a 1-night stay for 2 adults at The Fives Beach Hotel & Residences - All Inclusive on May 6, 2024 start from $260.9, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Fives Beach Hotel & Residences - All Inclusive have an airport shuttle?

Airport shuttle services are not available at The Fives Beach Hotel & Residences - All Inclusive.

How close is The Fives Beach Hotel & Residences - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does The Fives Beach Hotel & Residences - All Inclusive offer free breakfast?

The Fives Beach Hotel & Residences - All Inclusive does not offer free breakfast.

Is there a casino at The Fives Beach Hotel & Residences - All Inclusive?

No, there is no casino at this property, but Riviera Gran Casino (9-min drive) is nearby.

What time is check-in at The Fives Beach Hotel & Residences - All Inclusive?

Check-in start time: 3 PM; Check-in end time: 11:00 PM. A fee applies for early check-in.

Is there free parking at The Fives Beach Hotel & Residences - All Inclusive?

Free parking is not available at this property. Self parking is available for USD 10 per night, and valet parking for USD 10 per night.

Does The Fives Beach Hotel & Residences - All Inclusive have a pool?

The Fives Beach Hotel & Residences - All Inclusive features 7 outdoor pools and a children's pool.

Does The Fives Beach Hotel & Residences - All Inclusive have a restaurant?

There are 10 onsite restaurants, offering options like seafood, ocean views, and a beachfront location.

Does The Fives Beach Hotel & Residences - All Inclusive have a spa?

This property has a spa, which features mani/pedis, hydrotherapy, and body wraps.

How close is The Fives Beach Hotel & Residences - All Inclusive to downtown Playa del Carmen?

The Fives Beach Hotel & Residences - All Inclusive is 3.5 mi away from Playa del Carmen.

The Fives Beach Hotel & Residences - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 511 out of 1001 reviews" "
Rating 8 - Good. 223 out of 1001 reviews" "
Rating 6 - Okay. 112 out of 1001 reviews" "
Rating 4 - Poor. 75 out of 1001 reviews" "
Rating 2 - Terrible. 80 out of 1001 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Colin Wade

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2024

8/10 Good

Nabila, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

6/10 Okay

William

Stayed 7 nights in Nov 2023

10/10 Excellent

Emily

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2024

10/10 Excellent

Mac

Stayed 5 nights in Jan 2024

10/10 Excellent

Monce

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect, even that the TV was no working properly.
Stayed 8 nights in Jan 2024

6/10 Okay

Dana, Huntley

Stayed 5 nights in Jan 2024

6/10 Okay

Abdul-Aziz

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
An average resort for the Playa area. Nothing remarkably good or bad about it. Food is mediocre at the buffets. The Japanese and Mexican specialty ones were the best. The best part of the resort is the entertainment team who are really fun. My kids loved Julian. The Michael Jackson show was the highlight of the night entertainment. Kids club is suitable for preschoolers but not older. One thing to watch out for is a lot of things are NOT included like the only ice cream shop, the only pool bar without a long line, and lots of the seating areas around the pool and beach. Overall, clean resort, well kept, best suited to teens and adults not looking for a lot of frills.
Stayed 5 nights in Dec 2023

8/10 Good

Angeli

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I hated that reservations were REQUIRED in order to dine. Almost everyday we were there dinner times were booked until at least 930pm. There was always the buffet as an option but as the worst dining outlet there, we choose to dine offsite. I would have stayed at a non All Inclusive Hotel had I known that dining options were so limited.
Stayed 4 nights in Dec 2023

6/10 Okay

Alicia

Stayed 5 nights in Dec 2023