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5.0 out of 5

"The staff was very kind and helpful. The continental breakfast was great but not too many food options. The hotel set up is quite pretty as well and t ... " More

By a verified traveler on Wed 27 Mar 2019

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Hotel Description

3.5-star beach hotel near Playa del Carmen Main Beach

Downtown Playa del Carmen stay

At this Downtown Playa del Carmen hotel, you'll be well placed to visit Quinta Avenida and Playa del Carmen Main Beach, both within a 5-minute walk. Mario Villanueva Stadium Madrid and Quinta Alegría Shopping Mall are also within half a mile (1 km).

Poolside dining

A full-service spa and an outdoor pool are featured at this hotel. Enjoy the a rooftop terrace and perks like free WiFi. There's a bar/lounge on site, and a 24-hour front desk and concierge services are also provided.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$60* Per night/room Apr 8 - Apr 9

Junior Suite, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Deluxe Suite (with Jacuzzi)

Bed Count room.options.bedSize. Maximum Occupancy 2 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Senses Quinta Avenida By Artisan Adults Only ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Senses Quinta Avenida By Artisan Adults Only

Couples (1) Family (1)
5 out of 5
The staff was very kind and helpful. The continental breakfast was great but not too many food options. The hotel set up is quite pretty as well and the roof pool is wonderful in good weather. Totally recommend this hotel.

Posted by on Mar 27, 2019

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Comment from Hotel Management

Mar 27, 2019 by Nesthor Ram

We are happy to read your comments, undoubtedly Senses 5th. Av. Managed to cause in you what we want for all our guests, who feel at home and pleased with the service and facilities. It is a real pleasure to know that we have been able to meet your expectations and we hope to see you again at our hotel. Our staff feels very proud and grateful for your opinion. Kind regards!

About the Senses Quinta Avenida By Artisan Adults Only

Location 5A. Avenida Norte # 324, Playa del Carmen, QROO 77710

Property Features

Senses Quinta Avenida By Artisan Adults Only offers its guests a full-service spa and an outdoor pool. There's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. A rooftop terrace, spa services, and tour/ticket assistance are also featured at Senses Quinta Avenida By Artisan Adults Only. An airport shuttle (available 24 hours) is available for a fee. Smoking is allowed in designated areas at this 3.5-star Playa del Carmen hotel.

  • 22 guestrooms or units
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Property shuttles: Airport shuttle

Room Amenities

Senses Quinta Avenida By Artisan Adults Only offers 22 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and espresso makers. Beds feature premium bedding. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • Minibar
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Espresso maker
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:30 AM to 1:00 PM.

Senses Bar - This rooftop bar is located by the pool.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours nearby
  • Health or beauty spa nearby
  • Scuba diving nearby
  • Free bicycles nearby

Spa Services

The onsite spa has massage/treatment rooms and couples treatment room(s).

  • Couples treatment rooms

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Senses Quinta Avenida By Artisan Adults Only offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Senses Quinta Avenida By Artisan Adults Only

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

  • Credit card pre-authorization
  • Cash or credit card deposit required
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Service animals not allowed
  • Minimum guest age is 18
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 32.57 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 135 per person
  • Airport shuttle fee: MXN 1233 per person (roundtrip)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • ARTISAN Handmade Collection
  • ARTISAN Handmade Collection Playa del Carmen
  • ARTISAN Handmade Hotel Collection
  • ARTISAN Handmade Hotel Collection Playa del Carmen
  • Senses Quinta Avenida Artisan Adults Hotel Playa del Carmen
  • Senses Quinta Avenida Artisan Adults Hotel
  • Senses Quinta Avenida Artisan Adults Playa del Carmen
  • Senses Quinta Avenida Artisan Adults

You should know

  • Pool access available from 8 AM to 10 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.