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"Very clean. Decent food. Had a problem with one staff member, who apologized later for embarrassing me in front of my girlfriend. " More

By a verified traveler on Wed 23 Oct 2019

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Hotel Description

Family-friendly 5-star hotel near Patong Beach

Seaside stay

You'll find Patong Beach and Bangla Road within a 15-minute walk of this Patong hotel. Royal Paradise Night Market and Paradise Complex are also within half a mile (1 km).

2 outdoor pools

This luxury hotel features 2 outdoor pools, a restaurant, and a bar/lounge. Families will appreciate the children's pool and convenience store. Relax with a drink at the poolside bar and enjoy perks like free self parking and free WiFi.

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
$69* Per night/room May 3 - May 4

Elite Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Pool Access

Bed Count 1 King Bed Maximum Occupancy 3 Max

Elite Balcony Seaview

Bed Count 1 King Bed Maximum Occupancy 3 Max

2 Bedroom Suite

Bed Count 1 King Bed Maximum Occupancy 5 Max

Deluxe Double Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Andaman Embrace Patong ratings based on 3 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Andaman Embrace Patong

Everyone (2) Couples (1)
1 out of 5
The room looked like it was built in the 19th century, the bathroom was a mess and rusty , the whole place flood when you take a shower, I told the staff about the issue and they did nothing. They charge a 100 $ deposit fee before check in

Posted by on Jan 27, 2023

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Comment from Hotel Management

Jan 27, 2023 by Phuthai

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely,Phuthai Rattanabut (Thai) Mr.Assistant Front Office Manager

3 out of 5
Very clean. Decent food. Had a problem with one staff member, who apologized later for embarrassing me in front of my girlfriend.

Posted by on Oct 23, 2019

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5 out of 5

Nice hotel clean and close to beach

Stayed three nights at the hotel. Very good experience.

Posted by , from CA on Nov 15, 2017

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About the Andaman Embrace Patong

Location 2 Hadpatong Road, Patong, Phuket 83150

Property Features

Andaman Embrace Patong offers its guests 2 outdoor swimming pools and a children's pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Event space at this hotel measures 3035 square feet (282 square meters) and includes a conference center. The luxury Andaman Embrace Patong also features tour/ticket assistance, a garden, and concierge services. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. Smoking is allowed in designated areas at this 5-star Patong hotel.

  • 297 guestrooms or units
  • 7 levels
  • 2 buildings
  • 3035 sq ft of conference space
  • 282 sq m of conference space
  • Built in 2012
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Garden
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Andaman Embrace Patong offers 297 air-conditioned accommodations with safes and complimentary bottled water. 32-inch LCD televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. This Patong hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Refrigerator
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9:30 AM.

Twigs Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Pool Bar - Onsite bar. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Additional fees apply to children 4-11 years old for breakfast when sharing existing bedding.

This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Andaman Embrace Patong offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 1200.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Andaman Embrace Patong

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • One child stays free
  • Property follows sanitization practices of GBAC STAR Facility Accreditation (global expert)
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 11
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitization guidelines Safety and Health Administration (Thailand)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 550 for adults and THB 275 for children
  • Airport shuttle fee: THB 1400 per vehicle (one-way)
  • Rollaway bed fee: THB 1200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Andaman Embrace
  • Andaman Embrace Kathu
  • Andaman Embrace Resort
  • Andaman Embrace Resort Kathu
  • Embrace Resort
  • Andaman Embrace Hotel Patong
  • Andaman Embrace Resort & Spa Patong, Phuket
  • Andaman Embrace Resort And Spa
  • Andaman Embrace Resort & Spa Patong Phuket
  • Andaman Embrace Resort Patong Beach
  • Andaman Embrace Patong Beach
  • Andaman Embrace Resort Spa Patong Beach
  • Andaman Embrace Resort Spa
  • Andaman Embrace Resort Patong
  • Andaman Embrace Patong
  • Andaman Embrace Patong Phuket
  • Andaman Embrace Patong Hotel
  • Andaman Embrace Hotel

You should know

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.