philly phuntimes Posted Jan 30, 2012
well, it's a westin...so you expect the nice decor, courteous staff, awesome bed & shower, clean and large rooms. the pleasant surprises on our weekend trip to philly were the extremely competetive pricing and superb service at the hotel. riding the elevator down from our room, we were still trying to decide which sights to see (and when). saw a gentleman at the concierge desk and swung by to chat a sec. best decision of the day. richard asked our interests and in a matter of seconds he had our trip planned, marked on the map, and sent us on our way. next day. stopped by to thank richard and get a rec on lunch. best decision of the trip! you'll have to ask him yourself but i'll say that pat and gino are now 2nd tier for me. all in all, great proof that an organization's greatest asset is its people. thanks again to richard and all the staff for a great stay...see you next time!