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4.5 out of 5

"On check in, the check in gentleman had issues with my credit card. He claimed it kept denying the charge. What the issue was, that his machine and ... " More

By a verified traveler on Sat 20 Jan 2024

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Hotel Description

Golf hotel near Living Desert Zoo and Gardens

City center stay

Within a 15-minute walk of the hotel, you'll find San Jacinto Mountains and El Paseo Shopping District. The Gardens on El Paseo and Palm Desert Visitor Center are also within 2 miles (3 km).

2 outdoor tennis courts

2 outdoor tennis courts, an outdoor pool, and a spa tub are all featured at this smoke-free hotel. Enjoy the gym and free perks like cooked-to-order breakfast and free self parking. A 24-hour business center, free WiFi in public areas, and a terrace are also on offer.

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Bed Count 1 King Bed Maximum Occupancy 2 Max
$150* Per night/room Mar 31 - Apr 1

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Best Western Plus Palm Desert Resort ratings based on 23 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Plus Palm Desert Resort

Everyone (9) Couples (6) Family (4)
4 out of 5
Dated

Posted by on Mar 14, 2024

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Comment from Hotel Management

Mar 15, 2024 by Galen - AGM

Thank you for taking the time to leave us a review.

3 out of 5
On check in, the check in gentleman had issues with my credit card. He claimed it kept denying the charge. What the issue was, that his machine and not may card. Because the lady had no issues, she ran the card online and never had an issue. Why the man did not do this, is beyond me. Other than that, the daily cleaning lady did a great job.

Posted by , from INDIAN WELLS on Jan 20, 2024

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Comment from Hotel Management

Jan 27, 2024 by Galen - AGM

We apologize for the inconvenience you experienced during check-in. We appreciate your understanding and feedback regarding the credit card issue. We're glad to hear that our cleaning staff provided excellent service throughout your stay. We will address your concerns with our check-in process to ensure a smoother experience for future guests. Thank you for bringing this to our attention.

5 out of 5

Posted by on Sep 25, 2023

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Comment from Hotel Management

Oct 31, 2023 by Galen - AGM

Thank you for the review.

5 out of 5

Posted by on Sep 9, 2023

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Comment from Hotel Management

Sep 30, 2023 by Galen - AGM

Thank you for the review.

5 out of 5
Room was very nicely laid out and comfortable. Everything super clean. The pool is beautiful. Dog fee very reasonable.

Posted by , from Oro Valley on Jun 27, 2023

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Comment from Hotel Management

Jul 1, 2023 by Galen - AGM

Thank you for letting us know about your stay.

4 out of 5
Well maintained

Posted by , from GUILFORD on May 19, 2023

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Comment from Hotel Management

May 23, 2023 by Galen - AGM

Thank you for taking the time to leave a review.

5 out of 5

Posted by on May 7, 2023

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Comment from Hotel Management

Jun 7, 2023 by Galen - AGM

Thank you for leaving a review.

1 out of 5

Posted by on Apr 30, 2023

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Comment from Hotel Management

May 23, 2023 by Galen - AGM

We are sorry to see that we did not meet your needs during your stay with us. We will work harder to bring this score up.

5 out of 5

Posted by , from Hollister on Jan 2, 2023

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4 out of 5
Nice, clean hotel, price was OK

Posted by on Oct 22, 2022

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Comment from Hotel Management

Oct 25, 2022 by Galen - AGM

Thank you for taking the time to leave a review.

About the Best Western Plus Palm Desert Resort

Location 74695 Highway 111, Palm Desert, CA 92260

Property Features

As a guest of Best Western Plus Palm Desert Resort, you'll find an outdoor pool, outdoor tennis courts, a spa tub, and a fitness center. There's a snack bar/deli on site. Free breakfast is served. Public spaces have free WiFi. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 2239 square feet (208 square meters) and includes conference space. A terrace, multilingual staff, and concierge services are also featured at Best Western Plus Palm Desert Resort. Self parking is free. This Palm Desert hotel is smoke free.

  • 150 guestrooms or units
  • 3 levels
  • 4 buildings
  • 2239 sq ft of conference space
  • 208 sq m of conference space
  • Built in 1986
  • Cooked-to-order breakfast (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Outdoor tennis courts - 2
  • Snack bar/deli
  • Laundry facilities
  • Separate dining area
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Best Western Plus Palm Desert Resort offers 150 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary newspapers. Accommodations offer separate dining areas. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Dining room
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free cooked-to-order breakfast.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include outdoor tennis courts and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Golfing nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25 per pet, per night
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Barclaycard. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 4

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 0.00 (rates may vary)
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Palm Desert
  • Best Western Palm Desert Resort
  • Best Western Plus Palm Desert
  • Best Western Plus Palm Desert Resort
  • Best Western Plus Palm Desert Hotel Palm Desert
  • Palm Desert Best Western Plus
  • Palm Desert Best Western
  • Best Western Plus Palm Desert Hotel
  • Plus Palm Desert Palm Desert
  • Best Western Plus Palm Desert Resort Hotel
  • Best Western Plus Palm Desert Resort Palm Desert
  • Best Western Plus Palm Desert Resort Hotel Palm Desert

You should know

  • Up to 4 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.