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"Very nice hotel, efficient and knowledgeable check in staff. " More

By a verified traveler on Mon 30 Oct 2023

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Hotel Description

Palm Springs hotel in The Mesa area

The Mesa stay

A stay at this The Mesa hotel places you steps from Moorten Botanical Garden and Cactarium and within a 5-minute walk of San Jacinto Mountains. Indian Canyons Golf Resort and Baristo Park are also within 2 miles (3 km).

Free perks

This hotel features an outdoor pool and a spa tub. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like continental breakfast and free self parking.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max
$105* Per night/room Apr 10 - Apr 11

Suite, Multiple Beds, Non Smoking, Kitchen

Bed Count 1 King Bed Maximum Occupancy 6 Max

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Best Western Inn at Palm Springs ratings based on 14 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Best Western Inn at Palm Springs

Everyone (7) Couples (1) Family (4)
2 out of 5
The wall air conditioning was old and loud. I wasn’t able to sleep for the two nights I was there. Cut trip short, got up at 3:30am and left

Posted by on Jun 19, 2023

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Comment from Hotel Management

Jun 20, 2023 by Abby R

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

1 out of 5
This place was a nightmare and should be closed by any health authority. Trash on the ground walked over by maintainance staff still there in the morning. Room door was dirty, the safety chain on the door jam looked as if had been forced off from a forced entry. Full length mirror was hanging with one of 2 hooks it would have fallen if had not hung it up. Bathroom tub had black mold at seems. Bathroom door and room window had black mold at the track and sides. The two chairs were so dirty I had to place a towel on it to sit. The breakfast room was dirty, the scrambled eggs were dried up, I grabbed a banana and left. When checking out the lady at the desk did not get my last name right when I spelled it for her, 5 letters, she have me a bill for anther person with the same first name but a 9 letter last name and $500 dollars more than my one night. I tried to get a refund for the deposit on a second night and she had no idea how to do it. If I could have found another place available I would have left when I got there. Reason to get through it… I inspected the bed covers, sheets and pillows were clean and comfortable. For about $200 no one should have to go through this nightmare. In my 76 years I have only seen one place worse than this, and that was 50 years ago. Best Westerns are privately owned but this reflects on all of them. I had a bad experience with BW in Hollywood CA a few years ago and I will never ever do BW again .

Posted by on Feb 17, 2023

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Comment from Hotel Management

Feb 20, 2023 by Abby R

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

2 out of 5
I have never checked into a Best Western where I was not felt to be welcome.. Both staff seemed to be distracted, and somewhat bored that we were there. I asked about my Rewards number and if they could look it up. I was told no, if I could find it they would put it in.. Most Best Westerns we have stayed in at least offer you free bottled water, for being a rewards member-this one. nothing.

Posted by on Aug 21, 2022

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Comment from Hotel Management

Aug 22, 2022 by Abby R

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

1 out of 5

Posted by on Jan 5, 2022

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5 out of 5
x

Posted by on Dec 17, 2021

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Comment from Hotel Management

Dec 17, 2021 by Abby R

Thank you for taking the time to review our hotel! Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience.

1 out of 5
This hotel needs a complete renovation. I walked into my room and immediately walked out and demanded a refund. I can't believe Best Western would put their name on such a dilapidated property. I used to trust the brand. Now I do not. I will probably never stay in another Best Western.

Posted by , from WEST HOLLYWOOD on Nov 23, 2021

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Comment from Hotel Management

Nov 29, 2021 by Abby R

Thank you for you response. I will take this feedback and make sure we look at all your concerns and we take the steps to correct them.

4 out of 5
Nice pool and breakfast options

Posted by on May 30, 2021

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5 out of 5

Posted by on May 23, 2021

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5 out of 5

Posted by on Oct 7, 2020

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3 out of 5
The pool area and breakfast were fantastic. The outside of the buildings and check in office were nice. The inside of the rooms did not match the rest of the property in quality. Uncomfortable beds, run down dingy rooms. Bathroom walls were in bad shape, carpet base boards were falling off the wall, shower was terrible, dinged up furniture. I have stayed in numerous Best Westerners stretching from Louisiana up to Washington state and this one had the LOWEST quality rooms out of all of them.

Posted by on Feb 25, 2020

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About the Best Western Inn at Palm Springs

Location 1633 S Palm Canyon Dr, Palm Springs, CA 92264

Property Features

Best Western Inn at Palm Springs offers its guests an outdoor pool and a spa tub. There's a snack bar/deli on site. Free breakfast is available. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Inn at Palm Springs. Free self parking is available. This Palm Springs hotel is smoke free.

  • 70 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 1979
  • Continental breakfast (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Best Western Inn at Palm Springs offers 70 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Palm Springs hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower and tub combination
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free continental breakfast.

Nearby Activities

An outdoor pool and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25.00 per accommodation, per night

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are available for breakfast

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per accommodation, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Inn Palm Springs
  • Best Western Palm Springs
  • Palm Springs Best Western Inn
  • Best Western Inn At Palm Springs Hotel Palm Springs
  • Palm Springs Best Western
  • At Palm Springs Palm Springs
  • Best Western Inn at Palm Springs Hotel
  • Best Western Inn at Palm Springs Palm Springs
  • Best Western Inn at Palm Springs Hotel Palm Springs

You should know

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.