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"Staff were absolutely amazing " More

By a verified traveler on Thu 06 Apr 2023

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Hotel Description

4-star hotel near Hyde Park

Heart of London

Within a 15-minute walk of this London City Centre hotel, you'll find Hyde Park and Madame Tussauds Wax Museum. Regent's Park and Buckingham Palace are also within 3 miles (5 km).

Dining options, 2 bars/lounges

This smoke-free hotel's 2 restaurants, 2 bars/lounges, and gym are some of the featured amenities. Traveling on business? Take advantage of the business center and free WiFi in public areas. Self parking, a coffee shop, and express check-out are also offered.

Standard Double Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$151* Per night/room Apr 25 - Apr 26

Executive Double Room, 1 King Bed, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Quadruple Room

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Luxury Suite (Penthouse Suite)

Bed Count 3 King Beds Maximum Occupancy 6 Max

Superior Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite (Octagon)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hilton London Metropole ratings based on 4 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton London Metropole

Everyone (3) Family (1)
5 out of 5

Posted by on Aug 30, 2023

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Comment from Hotel Management

Nov 9, 2023 by Josef Mikulka

Hi Sally,Thank you for taking the time to rate your recent stay with us. I'm delighted you enjoyed your time with us and hope we'll see you at the Hilton London Metropole again very soon.Kind regards,Josef MikulkaHotel Manager

2 out of 5

Posted by , from Federal Way on Jun 8, 2023

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Comment from Hotel Management

Jun 9, 2023 by Josef Mikulka

Hi Danielle,Thank you for taking the time to rate your stay. We're really sorry to see that you were disappointed with your experience but we hope you'll give us an opportunity to make it up to you in the future.Kind regards,Josef MikulkaHotel Manager

3 out of 5

Posted by on Apr 10, 2023

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5 out of 5
Staff were absolutely amazing

Posted by on Apr 6, 2023

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Comment from Hotel Management

Apr 18, 2023 by Josef Mikulka

Hi Marvin Faezel,Thank you so much for your review. I'm absolutely delighted that you had a great stay with us and that the team made such an impression. It will be a pleasure to share your kind words with them all.We all hope for an opportunity to welcome you back to the Hilton London Metropole again soon.Kind regards,Josef MikulkaHotel Manager

About the Hilton London Metropole

Location 225 Edgware Road, London, England W2 1JU

Property Features

There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business center and meeting rooms. Public spaces have free WiFi. Event space at this hotel measures 44110 square feet (4098 square meters) and includes a conference center. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hilton London Metropole. For a fee, parking is available. This 4-star London hotel is smoke free.

  • 1100 guestrooms or units
  • 24 levels
  • 3 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 44110 sq ft of conference space
  • 4098 sq m of conference space
  • Built in 1973
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Marylebone Station (0.8 km / 0.5 mi)
  • Metro station: Edgware Road (Circle Line) Underground Station (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hilton London Metropole offers 1100 accommodations with laptop-compatible safes and coffee/tea makers. 55-inch LED televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (24 hours)
  • LED television
  • Satellite channels
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.

Bow Bar - Onsite cocktail bar.

Tyburn Kitchen - Onsite brasserie. Open daily.

Tyburn Kitchen Bar - Onsite bar. Open daily.

Tyburn Market - Onsite coffee shop. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 16

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 35.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: GBP 35 per pet, per stay, plus a one-time cleaning fee of GBP 35
  • Weight limit: 75 lbs per pet
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, Barclaycard, debit cards, and cash.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property is not currently implementing any guest safety measures
  • Property is cleaned with disinfectant
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 22.00 for adults and GBP 11.00 for children
  • Self parking fee: GBP 35 per day
  • Pet fee: GBP 35 per pet, per stay plus GBP 35 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton London Metropole
  • Hilton Metropole
  • Hilton Metropole Hotel
  • Hilton Metropole Hotel London
  • Hilton Metropole London
  • London Metropole
  • London Metropole Hilton
  • Metropole Hilton London
  • Metropole London
  • Metropole London Hilton
  • Hilton London Metropole England
  • Hilton London Metropole Hotel London
  • Hilton London Metropole Hotel
  • Hilton London Metropole Hotel
  • Hilton London Metropole London
  • Hilton London Metropole Hotel London

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.