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4.7 out of 5

"The hotel is beautiful and the staff is very friendly and accommodating. However, our hotel room and the main areas are very warm. We understand this ... " More

By a verified traveler on Wed 12 Jul 2023

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Hotel Description

Luxury hotel near Parliament Hill

City center stay

With a stay at this Downtown Ottawa hotel, you'll be steps from National War Memorial and Confederation Square. Parliament Hill and Rideau Canal are also within half a mile (1 km).

Multiple dining options

This luxury hotel includes 3 restaurants, an indoor pool, and a gym. Traveling on business? Take advantage of the business center, express check-in, and valet parking. A bar/lounge, a 24-hour front desk, and a garden are also provided.

Fairmont, Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$207* Per night/room Apr 12 - Apr 13

Fairmont, Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Double Room, 2 Double Beds (Fairmont Room)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 Queen Bed, View (Fairmont Room)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Fairmont Chateau Laurier ratings based on 7 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Fairmont Chateau Laurier

Everyone (4) Family (2)
4 out of 5
The hotel is beautiful and the staff is very friendly and accommodating. However, our hotel room and the main areas are very warm. We understand this is an old building that was retrofitted but it is not adequately cooled. Our room was so hot, we couldn't stay there. The engineer tried his best to fix it, but he could not, so we were upgraded to a Fairmont Gold room. The room was beautiful and the amenities at the Gold lounge were very nice. It would have been nice however if the lounge changed their snack offering on a daily basis. Having the same snacks every day is not appealing. And the snacks aren't that great. I would have expected a bit better for a Gold lounge. Also, the pool water is very cold. We could not stay in the water long. Although the pool and the fitness facility were very nice.

Posted by on Jul 12, 2023

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Comment from Hotel Management

Jul 18, 2023 by Patrick

Thank you for taking the time to share your feedback with us. Rest assured that we take your comments to heart. We hope to welcome you again one day soon.Sincerely,Patrick VinceletteDirector of Rooms

5 out of 5

Posted by , from Lynwood on Apr 11, 2023

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Comment from Hotel Management

May 2, 2023 by Patrick

Dear Patricia,Thank you for taking the time to share your rating with us. We look forward to welcoming you back one day soon.Sincerely,Patrick VinceletteDirector of Rooms

5 out of 5
Parking was limited, but rooms were just lovely. Clean and wonderful cocktails at Zoe's.

Posted by on Nov 7, 2021

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Comment from Hotel Management

Nov 8, 2021 by Paul Lortal

Dear Deborah, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed Zoe's cocktails. Fairmont Château Laurier offers a limited number of self-parking spaces for guests at the moment due to the extension project. Alternate parking is available within a short distance from the hotel. -700 SUSSEX Distance from hotel 290 m. -RIDEAU CENTRE Distance from hotel 600 m. -NATIONAL ARTS CENTRE Distance from hotel 450 m. I’m looking forward to having you again as a guest in our hotel. Paul Lortal Guest Services Manager

5 out of 5

Posted by on Dec 24, 2023

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Comment from Hotel Management

Jan 3, 2024 by Patrick

Thank you for sharing your rating with us. We hope to welcome you back soon.Sincerely,Patrick VinceletteDirector of Rooms

4 out of 5

Posted by , from SAINT SAUVEUR on Oct 29, 2023

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5 out of 5

Posted by on Sep 3, 2022

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Comment from Hotel Management

Jan 25, 2023 by Patrick

Dear Sandra,Thank you for sharing your five star rating with us. We hope to welcome you again one day soon.Sincerely,Patrick VinceletteDirector of Rooms

5 out of 5

Posted by , from EDMONTON on Jun 13, 2022

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Comment from Hotel Management

Jun 15, 2023 by Patrick

Thank you for sharing your feedback. We hope to welcome you again one day soon.Sincerely,Patrick VinceletteDirector of Rooms

About the Fairmont Chateau Laurier

Location 1 Rideau St, Ottawa, ON K1N 8S7

Property Features

Fairmont Chateau Laurier offers its guests an indoor pool and a fitness center. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi for a fee. Business amenities include a business center and meeting rooms. Spa services, multilingual staff, and gift shops/newsstands are also featured at the luxury Fairmont Chateau Laurier. Parking is available for a fee. This Ottawa hotel is smoke free.

  • 426 guestrooms or units
  • 6 levels
  • 3 dining venues
  • Meeting rooms
  • Built in 1912
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Laundry facilities
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Internet access in public areas - high speed

Parking

Valet parking (surcharge)

Transport

  • Train station: Ottawa, ON (XDS-Ottawa Train Station) (5.1 km / 3.2 mi)
  • Metro station: Rideau Station (0.3 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Fairmont Chateau Laurier offers 426 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. A pillow menu is available. 42-inch LCD televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries. This Ottawa hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Microwaves, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • Minibar
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Movies for purchase
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:30 AM.

Wilfrid's - This restaurant specializes in international cuisine and serves breakfast only.

Zoe's Lounge - This restaurant specializes in international cuisine and serves lunch, dinner, and light fare. Open select days.

La Terrasse - This restaurant specializes in international cuisine and serves lunch and dinner. Open select days.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Rafting nearby
  • Golfing nearby
  • Snowmobiling nearby
  • Bicycle rentals on site
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.

  • Deep tissue massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 4 PM
  • Minimum check-in age is: 19

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: CAD 50 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

This property uses a grey water recycling system

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • Grey water recycling system
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Credit card pre-authorization
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Debit cards not accepted
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 3
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 39.00 per person
  • Fee for in-room wireless internet: CAD 15.76 per day (rates may vary)
  • Fee for in-room wired internet: CAD 15.76 per night (rates may vary)
  • Fee for wireless internet in public areas: CAD 15.76 per night (rates may vary)
  • Uncovered valet parking fee: CAD 53 per day (in/out privileges)
  • Pet fee: CAD 50 per pet, per day
  • Service animals are exempt from fees
  • In-room microwave fee: CAD 25 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chateau Fairmont Laurier
  • Chateau Laurier
  • Chateau Laurier Fairmont
  • Fairmont Chateau
  • Fairmont Chateau Laurier
  • Fairmont Chateau Laurier Hotel
  • Fairmont Chateau Laurier Hotel Ottawa
  • Fairmont Chateau Laurier Ottawa
  • Fairmont Laurier
  • Laurier
  • Fairmont Hotel Chateau Laurier
  • Fairmont Hotel Ottawa
  • Fairmont Ottawa
  • Ottawa Fairmont
  • Fairmont Chateau Laurier Hotel
  • Fairmont Chateau Laurier Ottawa
  • Fairmont Chateau Laurier Hotel Ottawa

You should know

  • Pool access available from 6 AM to 7:30 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-Certified Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

The property is a member of Historic Hotels of the World.

  • Green Key Eco-Rating Program
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.