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Room type
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Superior Twin Room

Two Single Beds
Max Occupancy: 2 adults
Includes: Free High-Speed Internet, Free Wireless Internet
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Deluxe Double Room (City View)

One Double Bed
Max Occupancy: 2 adults
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Deluxe Twin Room (Town View)

One Twin Bed
Max Occupancy: 2 adults
Includes: Free High-Speed Internet
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Deluxe Double Room (Castle View)

One Double Bed
30 square meters • Max Occupancy: 2 adults
Includes: Free High-Speed Internet, Free Wireless Internet
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Castle-area hotel with easy access to city centre, Kyoto, and Nara.

Hotel New Otani Osaka is in the heart of Osaka, walking distance from Theater Brava and Panasonic Square.

This 4-star hotel is close to Osaka Castle and Osaka Science Museum.

Make yourself at home in one of the 525 air-conditioned rooms featuring refrigerators and LCD televisions. Wired and wireless Internet access is complimentary, while DVD players and satellite programming provide entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include direct-dial phones, as well as desks and complimentary newspapers.

Treat yourself with massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find outdoor tennis courts, a health club, and an outdoor pool. This hotel also features wireless Internet access (surcharge), supervised childcare/activities, and babysitting/childcare.

Enjoy a bite to eat at a coffee shop/café, or stay in and take advantage of the hotel's room service (during limited hours). Relax with your favorite drink at a bar/lounge or a poolside bar.

Featured amenities include high-speed (wired) Internet access (surcharge), a business center, and limo/town car service. Planning an event in Osaka? This hotel has 2325 square feet (216 square meters) of space consisting of a conference center, a ballroom, and banquet facilities. For a surcharge, guests may use a roundtrip airport shuttle during limited hours and a train station pick-up service.


General

The business-like exterior of this 18-story hotel belies the variety of recreational amenities it holds, including a rooftop European-style garden, two pools, a poolside bar, two tennis courts (surcharge applies), and a health club (surcharges apply). A hallway of boutiques includes a cigar shop, antique jewelry store, florist, and a bridal salon where wedding services and attire are offered for both modern and traditional Japanese weddings (held in an on-site chapel). A convenience store, ATM/cash machine, concierge desk, and tours/ticket assistance are available. Guests can rent bicycles for a spin along the adjacent river or a longer ride into the city center.

Parking: Self-parking is available in a secured, covered parking garage. Fees apply; fees do not include tax and are subject to change without prior notice. Nearby parking is also available. Guests must contact the hotel 72 hours prior to arrival to arrange airport transfers.

A variety of business services are available, including a conference center and meeting facilities that measure 216 square meters (2,325 sq. ft.) A business center with four computer workstations – two of which have English keyboards and operating systems – equipped with high-speed Internet access and color printers is available and also provides photocopying, faxing, and mobile-phone rental (fees apply). Other services include express parcel/post and international courier. Audio-visual equipment is available upon request.

Internet access: Complimentary wired and wireless Internet access is available throughout the property.

  • ATM/banking
  • Self parking
  • Secure covered parking (surcharge)
  • Swimming pool - indoor
  • Swimming pool - outdoor seasonal
  • Massage - spa treatment room(s)
  • Steam room
  • Sauna
  • Spa tub
  • Health club
  • Coffee shop or café
  • Room service (limited hours)
  • Limo or Town Car service available
  • Banquet facilities
  • Business center
  • Exhibit space
  • Ballroom(s)
  • Event catering
  • Audiovisual equipment
  • Cell phone/mobile rental
  • Business services
  • Total number of rooms - 525
  • Multilingual staff
  • 24-hour front desk
  • Safe-deposit box at front desk
  • Porter/bellhop
  • Doorman/doorwoman
  • Security guard
  • Medical assistance available
  • Beauty services
  • Currency exchange
  • Tour assistance
  • Gift shops or newsstand
  • Shopping on site
  • Hair salon
  • Dry cleaning/laundry service
  • Elevator/lift
  • Number of floors - 18
  • Air-conditioned public areas
  • Tennis on site
  • Wedding services
  • Supervised childcare/activities
  • Concierge desk
  • Grocery/convenience store
  • Tours/ticket assistance
  • Wireless Internet access - surcharge
  • Bar/lounge
  • Luggage storage
  • One meeting/conference room
  • Parking nearby
  • Babysitting or childcare
  • Rooftop terrace
  • Meeting facilities size (feet) - 2325
  • Conference center
  • Train station pickup (surcharge)
  • Meeting facilities size (meters) - 216
  • Airport transportation (surcharge)
  • Breakfast available (surcharge)
  • Designated smoking areas
  • Creche (nursery)
  • Wired (high-speed) Internet access - surcharge
  • Internet point
  • Computer station
  • Garden
  • Poolside bar
  • Outdoor tennis courts 2
  • Year Built 1986
  • Number of buildings/towers - 1
  • Swimming pool - outdoor
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Internet

Available in all rooms: Free Wi-Fi, Free wired high-speed Internet

Available in some public areas: Wireless Internet access - surcharge, Wired (high-speed) Internet access - surcharge


Parking

Secure covered parking (surcharge), Self parking, Parking nearby


Room Amenities
  • Free Wi-Fi
  • Free wired high-speed Internet
  • Pay movies
  • DVD player
  • Climate control
  • Soundproofed rooms
  • Air conditioning
  • Complimentary newspaper
  • Phone
  • Direct-dial phone
  • Refrigerator
  • Minibar
  • Daily housekeeping
  • Complimentary toiletries
  • Hair dryer
  • Bidet
  • In-room massage available
  • Slippers
  • Shower/tub combination
  • Deep soaking bathtub
  • Iron/ironing board (on request)
  • Cribs/infant beds available
  • Premium bedding
  • Hypo-allergenic bedding available
  • Private bathroom
  • Desk
  • Blackout drapes/curtains
  • Satellite TV service
  • Down comforter
  • Pillow menu
  • LCD TV
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Dining

East and West are evenly represented at the hotel's 13 dining venues, which cover everything from traditional Japanese and Chinese cuisines to Western-style buffets and fine French dining.

Sakura - Top-floor French restaurant with Osaka-city views. Small candlelit tables, and servers in formal uniforms promote a quiet, refined atmosphere. Complemented by selections from a 200-bottle wine cellar, à la carte French cuisine includes seasonal specialties such as Duckling Leg in Red Wine Sauce. Open for lunch and dinner.

The Azalea - Floor-to-ceiling windows overlook gardens and lend light to floral-themed decor. Serves Western buffet breakfast, and both Japanese and Western à la carte menus for lunch and dinner.

Four Seasons - Evening piano music complements panoramic views of Osaka Castle and the city skyline. Drinks and light meals served daily.

Taikan En - Chinese cuisine.

Keyaki - Teppan grill.

Kagairo - Japanese style restaurant.

Mikan - Kushi (skewered vegetables, meat, fish) and wine.

Isshin - Sake and Japanese à la carte.

The Lounge - Lobby café/bar.

The Castle - Main bar.

The Sweet Shoppe - Pastries.

  • Restaurant4-Open select days
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Recreation

An outdoor seasonal pool, two tennis courts, and a 1,600-square-meter European garden are set on one of the hotel's rooftops. Guests have access to a health club, 20-meter indoor pool, Finnish sauna, and Japanese hot bath. The hotel charges a per-person admission fee for use of the fitness club between Noon and 8 PM. The health club comprises men's and women's locker and lounge rooms, a fitness room with weight-training equipment, treadmills, and bikes, plus an aerobics/stretching room. Training shoes and fitness clothes are available free of charge at the staffed desk and are recommended for use.

A paved path takes joggers and walkers along the adjacent Neyagawa River, or guests can rent bikes at the front desk (surcharge) and follow the river, or venture farther and join the locals cycling around the city.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Running track/path nearby
  • Bird watching nearby
  • Boat launch nearby
  • Hiking/biking trails nearby
  • Hot springs nearby
  • Aerobics on site
  • Bicycle rentals on site
  • Mountain biking on site
  • Swimming on site
  • Tennis on site
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Spa

The hotel includes a hair salon and 2 spa treatment rooms. Massages, facial and body treatments, and beauty services are available (surcharge).

  • Number of treatment rooms 2
  • Massages
  • Body treatments
  • Facial treatments

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessibility equipment for the deaf
  • Accessible bathroom
  • Accessible path of travel
  • Accessible parking
  • In-room accessibility


Check-in

Minimum check-in age is 18

Check-in time starts at 2 PM


Check-out

Check-out time is noon


Payment types

Accepted at this hotel: American Express, Diners Club, JCB International, MasterCard, Visa


General

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Parking height restrictions apply

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Fees
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Additional Details

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.


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