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Hotel Description

Upscale beachfront resort with scuba diving

On the beach

Your stay at this Palm Island resort places you within a 10-minute walk of Cattle Bay Beach and Little Pioneer Bay Beach.

Luxury amenities

This smoke-free resort features a private beach, a full-service spa, and a marina. Families will appreciate the arcade/game room, onsite laundry facilities, and babysitting. Enjoy the outdoor pool and free perks like cooked-to-order breakfast and WiFi in public areas.

South Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

South Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

North Beachfront Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

North Beachfront Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Renovations + Closures

The property is closed between January 28 and February 28.

Property Features

Step outside to unwind on the sand beach. At Orpheus Island Lodge, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like snorkeling and scuba diving. Free breakfast is available daily. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. This Colonial resort also offers an outdoor pool, a garden, and a terrace. This 5-star Palm Island resort is smoke free.

  • 1 floor
  • 14 guestrooms or units
  • 10 buildings
  • Built in 2011
  • Cooked-to-order breakfast (free)
  • Deli
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in some public areas: Free WiFi

Transport

  • Property shuttles: Airport shuttle

Room Amenities

Orpheus Island Lodge offers 14 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to patios. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. 32-inch plasma televisions come with satellite channels. Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.

  • Private patio
  • Minibar
  • IPod dock
  • Plasma television
  • Satellite channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Iron and ironing board
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free cooked-to-order breakfast daily from 8:00 AM to 10:00 AM.

Onsite venue - This beachfront restaurant specializes in Fusion cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Nearby Activities

A private beach and a marina are featured at the resort. Other recreational amenities include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Ecotours on site
  • Fishing on site
  • Helicopter/airplane tours on site
  • Sailing on site
  • Boat tours on site
  • Scuba diving on site
  • Kayaking on site
  • Personal motorized watercraft on site

Spa Services

Gwandalan Day Spa has couples treatment room(s). Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • No elevator (single level property)
  • Well-lit path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 5:00 PM

Special check-in instructions:

Guests must transfer via Helicopter to the property. Guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 2:00 PM - 5:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Orpheus Island Lodge is accessible only via helicopter. Guests must arrange transfers (surcharge) from Townsville Airport to the property, which is 30 minutes away via helicopter. To guarantee transfers, guests must contact Northern Escape Collection Reservations in advance using the information on the reservation confirmation received after booking. Daily scheduled helicopters transfers operated by Nautilus Aviation are subject to availability and payload restrictions. Luggage in excess of 15 kg/person (one small bag) may incur a fee and a private helicopter charter may be required. All helicopter transfer payments are made through Orpheus, on behalf of Nautilus Aviation.

To get to the property, guests need to transfer by Helicopter. Transfers need to be confirmed by contacting the property at least 72 hours before travel at the number on the booking confirmation. Orpheus Island Lodge offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 2:00 PM - 5:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Carbon monoxide detector
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Helicopter transfer per adult: AUD 400 (one-way)
  • Helicopter transfer per child: AUD 400 (one-way), from 2 to 17 years old

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 800 per person (roundtrip)
  • Airport shuttle fee per child: AUD 800 (roundtrip), (from 2 to 17 years old)
  • Credit card charges are subject to a surcharge of 1.59 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Orpheus Island Resort
  • Orpheus Hotel Orpheus Island
  • Orpheus Hotel
  • Orpheus Orpheus Island
  • Orpheus Island Hotel Orpheus Island
  • Orpheus Island Resort All Inclusive
  • Hotel Orpheus Island
  • Orpheus Island Hotel
  • Orpheus Island Resort All Inclusive
  • Orpheus Island
  • Orpheus Island Lodge Resort
  • Orpheus Island Lodge Palm Island
  • Orpheus Island Lodge Resort Palm Island

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.