Watch Package Deals Posted Aug 19, 2013
The hotel staff, pool, and lobby are above average, but the prices at the coffee shop/food and snacks store are too high. $4 for a cup of coffee every morning (and added $8 a day for my husband and I at 6 days, is almost $50 in coffee!!!) is robbery w/out a gun, when other hotels offer free continental breakfast. We got a package deal, and were put in the "basement" on the first floor pool level. I'm not a fan of opening my door to my room to the outside, when I expect a "hotel" not a motel. I didn't feel safe, so I asked for an "upgrade" from my package deal, as there are room on the upper floors that are actually hotel rooms opening to a hallway! Of course I paid more, and there was a Brazilian party going on next door one night that I had to call the front desk twice to get them to break it up. In addition, my "upgraded" room was right next to the elevator, where it was loud and people were coming and going talking loudly all hours of the day and night.