This Hotel was very nice. I mean VERY nice. Posted Jun 18, 2011
Everything was clean well kept, the employees were very nice, helpful, courteous. We had one complaint. They offer free shuttle to Universal, ect. That was not good they tell you to be ready at the time they say then the company that the did transporting would be quite late with there arrival to pick up to go to the park then we had to wait 20 mins. after the stated pick up time to go back to the hotel. That was 20 mins in 90 degree heat with no shade. So after that we drove our rental car and paid to park it was worth the convience of being able to come and go when we felt like it. But that was the transportation company that was goofy not the hotel. They were great. Really enjoyed our stay. Some people complain about the funny way you have to do U-turns to get in the place, but with a little patience that wasn't too bad at all. You had to do it in alot of other places not just our hotel.