My family didn't want to leave! Posted Sep 6, 2013
My family loves LBV Resort & Spa! We split our vacation time between here and on Disney property. The kids didn't want to leave LBV! That says something. We arrived at 1:45 and the room was not ready, not until the 4pm check in. At first I was bummed but I understand. Try cleaning a 2 or 3 bedroom place in 5 hours that someone else stayed in for a week+ and have it super clean; it's got to be tough! Cut them some slack, check in is check in time. I witnessed other guests trying to check in who were just rude to staff. Upon checking in we went to our room in building 5. We got in and I realized we weren't in a fireworks view room, we've stayed here before and this time we were facing the pool. I went back to the lobby and Nathally did a great job. She found us another room and in fact upgraded us. Our accommodations were fantastic. If we needed anything, dishwasher soap, all we had to do was call. The front desk staff, the pool and bar staff were great. Sky, I think that's his name, played with my kids at the pool occasionally and they had a wonderful time. We've stayed at various properties in Orlando and this by far is our favorite. There's no quesiton we'll stay here again. Thank you LBV Resort & Spa for a great vacation!