Tired Hotel with Potential Posted Jun 19, 2015
Upon arrival, I was greeted with a friendly smile and prompt service. I even received an early check in with absolutely no hassle. After finding my way to the elevator, I was warned by another guest that the elevators were terrible. I only had an opportunity to experience the one elevator because the other one was out of service during my entire stay. When I got to my room, while it was cool enough, it was also very damp. Later, someone from housekeeping knocked on my door to check my room but never actually came in to check it. I asked her about the air conditioning and without a blink said she'd send maintenance by. He did indeed show up later and said they were doing repairs on the system. I didn't request another room but the humidity never got better. There was a sleep number bed, but the remote did not work. The hairdryer was missing and I never got a washcloth during the entire stay. The 2nd night some guy in khaki shorts and white t-shirt showed up at my door unrequested. He said he was with housekeeping. Because 2 other people had knocked on my door the previous evening (also unrequested) saying they were just checking to see if someone was in the room, I sent the guy away. I tried calling the front desk, but the phone didn't work. I used my cell phone and reception said they'd check it out. VERY sketchy! Then another staff member came by and asked me to go to the front desk because they showed that I had checked out the day before. Finally resolved the issue.