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"I was only there for a lay over my flight arrived early and they accommodated me. " More

By a verified traveler on Sun 11 Feb 2024

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Hotel Description

Mediterranean hotel near South Coast Plaza

Near the airport

You'll be within 6 miles (10 km) of University of California, Irvine and 9 miles (15 km) of Fashion Island. Honda Center is within 9 miles (15 km) and Anaheim Convention Center is within 12 miles (20 km).

Free shuttle, breakfast

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center, laundry service, and free airport shuttle. Enjoy the gym and free cooked-to-order breakfast each morning.

Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$139* Per night/room Apr 8 - Apr 9

Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Embassy Suites by Hilton Santa Ana Orange County Airport ratings based on 14 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Embassy Suites by Hilton Santa Ana Orange County Airport

Everyone (4) Couples (5) Family (2)
1 out of 5
when we arrived, I noticed there were only two towels and one bar of soap in the bathroom. The shower was out of body soap. I mentioned it to the receptionist. She said she would have more towels sent up, which never happened. The following day we spent the whole day at Disneyland. When we got back the room hadn't been clean. This was about the worst stay I can ever remember that I've had in my 70 Plus years.

Posted by on Feb 26, 2024

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Comment from Hotel Management

Feb 27, 2024 by Cheryl C.

We sincerely apologize for the inconveniences you experienced during your stay. It is disheartening to hear about the issues with the towels and soap. This falls significantly below our usual standards, and we deeply regret any frustration caused. Your feedback is valuable, and we are actively addressing these issues to ensure improvements. Please know that your experience is not reflective of the service we aim to provide, and we hope to have the opportunity to make it right on your future visits.

5 out of 5
I was only there for a lay over my flight arrived early and they accommodated me.

Posted by on Feb 11, 2024

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Comment from Hotel Management

Feb 13, 2024 by Cheryl C.

Victoria, we are happy we were able to provide you with an early check in. Thanks for your review! We hope you'll be back again soon.

1 out of 5
Cant turn on the air. The room is hot af and i cant turn on the air because of a two pipe system nonsense? Never staying here again.

Posted by , from GRANADA HILLS on Feb 5, 2024

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Comment from Hotel Management

Feb 7, 2024 by Cheryl C.

Matthew, thank you for your feedback. We are very sorry you were not satisfied with your stay and we hope to one day have another opportunity to provide you with a better experience.

1 out of 5

Posted by on Jan 30, 2024

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Comment from Hotel Management

Feb 5, 2024 by Cheryl C.

Gary, we are so sorry that you weren't satisfied with your stay. We hope we can provide a better experience on a future stay.

5 out of 5

Posted by , from RIPON on Jan 14, 2024

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Comment from Hotel Management

Jan 15, 2024 by Cheryl C.

Thanks so much for your excellent rating, Matt!

5 out of 5
Adam picked me up from the John Wayne Airport and we quickly arrived at the hotel despite LA traffic. He was sociable, offered a few recommendations for dinner, and welcomed me with a sense of authentic gratitude. An evening reception and a generous breakfast is hallmark for Embassy Suites and the property didn't disappoint. Bed was comfy, the room was spacious. While the building might be showing a little age, it is clean, a decent pool and hot tub, gym is a little cramped but effective, and most importantly, a great value. Next time I return to Santa Anna, I would not hesitate staying here again.

Posted by on Dec 1, 2023

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Comment from Hotel Management

Dec 5, 2023 by Cheryl C.

Thank you so much, Rick! We appreciate hearing the details of your stay and we will pass along your compliments to Adam. Thanks for your excellent rating and we hope you'll visit us again soon.

5 out of 5

Posted by on Aug 10, 2023

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Comment from Hotel Management

Sep 1, 2023 by Cheryl C.

Jose Francisco, thank you for your outranking rating! We appreciate your loyalty and hope you'll be back soon. Thanks again!

5 out of 5
Friendly staff

Posted by on Jun 1, 2023

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Comment from Hotel Management

Jun 2, 2023 by Cheryl C.

Jose, we are passing along your kudos to the team! Thank you so much for taking the time to provide such positive feedback. We hope you'll be back soon!

1 out of 5
Our room has no AC. We complain to front desk but they do not guaranteed if they have another room available. We slept both nights with no AC.. No cleaning services unless requested.. We were not inform of this at check in.. Hotel restroom have strong ordor.. I do not recommend this hotel.

Posted by , from Houston on Apr 23, 2023

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Comment from Hotel Management

Apr 23, 2023 by Cheryl C.

Bruce, we appreciate your candor and truly apologize for the disappointments you experienced. This is not the type of service we strive to provide. We hope you will give us another opportunity to accommodate you the next time you have lodging needs in our area.

5 out of 5
Great location with a decent breakfast & happy hour. Only bad thing is the $22 parking per night.

Posted by on Sep 5, 2022

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Comment from Hotel Management

Sep 7, 2022 by Cheryl C.

Thanks for your feedback Richard. We appreciate you and hope to welcome you back soon.

About the Embassy Suites by Hilton Santa Ana Orange County Airport

Location 1325 East Dyer Road, Santa Ana, CA 92705

Property Features

Embassy Suites by Hilton Santa Ana Orange County Airport offers its guests an indoor pool, a spa tub, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have WiFi and wired Internet for a fee. A business center and 9 meeting rooms are available. Event space at this hotel measures 7998 square feet (743 square meters) and includes a conference center. A vending machine, gift shops/newsstands, and concierge services are also featured at the business-friendly Embassy Suites by Hilton Santa Ana Orange County Airport. A roundtrip airport shuttle is free (available on request). Limited parking is available for a fee and is offered on a first-come, first-served basis. This Mediterranean Santa Ana hotel is smoke free.

  • 1 building
  • 301 guestrooms or units
  • 10 levels
  • 7998 sq ft of conference space
  • 743 sq m of conference space
  • Built in 1985
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Wired internet access - surcharge

Parking

Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Tustin Station (6.3 km / 3.9 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Embassy Suites by Hilton Santa Ana Orange County Airport offers 301 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Santa Ana hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Separate bedroom
  • Sitting area
  • Pull-out sofa bed
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free cooked-to-order breakfast on weekdays from 6:00 AM to 8:30 AM and on weekends from 7:00 AM to 9:30 AM. The hotel hosts a free manager's reception daily.

Sweet Spot Bar & Grille - This restaurant specializes in American cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Rafting nearby
  • Water skiing nearby
  • Parasailing nearby
  • Segway rental/tour nearby
  • Surfing/bodyboarding nearby
  • Kayaking nearby
  • Sailing nearby
  • Windsurfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash.

Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 6.7 (rates may vary)
  • Fee for in-room wired internet: USD 6.7 (rates may vary)
  • Fee for wireless internet in public areas: USD 6.7 (rates may vary)
  • Fee for wired internet in public areas: USD 6.7 (rates may vary)
  • Self parking fee: USD 22 per night
  • Valet parking fee: USD 26 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 99 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Orange
  • Embassy Suites Orange Hotel Santa Ana County Airport North
  • Embassy Suites Santa Ana Orange County Airport North
  • Embassy Suites Hilton Santa Ana Orange County Airport Hotel
  • Embassy Suites Hilton Orange County Airport Hotel
  • Embassy Suites Hilton Santa Ana Orange County Airport
  • Embassy Suites Hilton Orange County Airport
  • Embassy Suites By Hilton Santa Ana Orange County Airport CA
  • Santa Ana Embassy Suites
  • Embassy Suites by Hilton Santa Ana Orange County Airport Hotel

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.