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"Overall it was a good resort everything you needed was there. Food was very good. Everything was walking distance, staff very helpful and amazing. " More

By a verified traveler on Sat 24 Feb 2024

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Hotel Description

Beachfront property near Half Moon Golf Course

On the beach

Within 3 miles (5 km) of this Montego Bay property, you'll find Half Moon Golf Course and Montego Bay Convention Centre. Rose Hall Great House and Doctor's Cave Beach are also within 6 miles (10 km).

All-inclusive

This all-inclusive property features a private beach, a full-service spa, and 6 restaurants. Enjoy a day at the beach snorkeling, or relax with sun loungers. Bring the family and enjoy the free kid's club, mini golf, and kid-friendly dining.

Standard Room, Garden View

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$277* Per night/room Apr 1 - Apr 2

Superior Room, Balcony, Partial Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

RoseHall 1 BD Suite - Adults Only

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Deluxe Room, Balcony, Oceanfront

Bed Count 2 Full Beds Maximum Occupancy 4 Max

KidSuites

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Balcony, Oceanfront

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Holiday Inn Resort Montego Bay All-Inclusive ratings based on 55 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Resort Montego Bay All-Inclusive

Everyone (28) Couples (9) Family (11)
5 out of 5
Overall it was a good resort everything you needed was there. Food was very good. Everything was walking distance, staff very helpful and amazing.

Posted by on Feb 24, 2024

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3 out of 5
Pros: Short commute from airport, Bed was comfortable and air worked great, staff was friendly, food was awesome with no problem making reservations at the 4 restaurants, buffet breakfast had nice variety, beach was clean, private island was nice Cons: Check-in took forever, there is not a nice swimmable area on the beach and could only wade in water waist high which was disappointing, bathroom was very dated with a wooden door that didn't completely close/lock, reported that our TV and phone did not work to which they quickly responded but were not able to fix the problem and never came back.

Posted by on Feb 4, 2024

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5 out of 5
The property was neat, needed a little fixer but ok.

Posted by on Dec 28, 2023

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5 out of 5

Posted by on Dec 20, 2023

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5 out of 5
Overall I love HIMB the lady who makes the omelets is awesome. The staff is always friendly and hotel is clean. The wifi has been improved but the cable had issues this time.

Posted by on Dec 18, 2023

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1 out of 5
My first time staying at Holiday Inn and I will never ever stay here again. The worst thing about this whole experience is how unfriendly, lazy, and unprofessional the girls that sit at guest services are. You would think working in hospitality they would know how to at least fake professionalism. I am speechless. Everytime i call them for a small question, like where is the kids play area? What restaurant is open momentarily so we can grab food since we just got here? Etc… any questions at all… I get the staring eye or short yes or no answers. Absolutely unhelpful and unwilling. I chose to stay here since I have a small 22 months old but there has not been anything geared toward the kids beside the broken outdated and old playground. The food is mediocre and very limited. We came to breakfast at the later end and there was absolutely no food left with no one bringing out more food. The dinner food is exactly the same as the buffet so I don’t understand the point of different restaurant. You also have to pay extra for certain dishes and restaurant so not really an all inclusive restaurant. The price is also different from what the flyer they send. There is no room service at all. When I asked for a bottle for my baby formula, I was yelled at and told to get mine filled up at bar. This is for my baby for godsake. There is no fresh milk either btw, my baby was on formula the whole time. The shower stopped working midway. No one called to remedy that. Never again.

Posted by on Nov 20, 2023

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4 out of 5
They said bring soap, tissue, and towels but I’m glad to say they provided all. Entry was no problem and the owners were available upon demand ready to assist. The owners have helped make this a great trip.

Posted by , from HOUSTON on Nov 14, 2023

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2 out of 5

Posted by on Oct 16, 2023

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5 out of 5
The staff was excellent, entertainment excellent, property excellent, entertainment excellent. I totally enjoyed my vacation and would go back there in the future.

Posted by on Sep 30, 2023

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2 out of 5
The elevator keep breaking down every day. Some of the book in staff are very unfriendly.

Posted by on Sep 2, 2023

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About the Holiday Inn Resort Montego Bay All-Inclusive

Location Rose Hall, St. James, Montego Bay, Saint James

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and select beverages included
  • Basic alcoholic beverages included

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities

  • Kayaking
  • Sailing
  • Snorkeling
  • Windsurfing

Land activities
  • Fitness facilities
  • Miniature golf
  • Tennis
  • Volleyball
  • Kids club

Entertainment

  • Onsite entertainment and activities
  • Onsite live performances

Not included

  • Motorized water sports
  • Scuba-diving excursions
  • Spa/beauty facilities and services

  • Kayaking included
  • Sailing included
  • Windsurfing included
  • Buffet-style meals included
  • Onsite entertainment and activities included
  • A la carte dining included
  • Gratuities included
  • Local non-alcoholic beverages and soft drinks included
  • Basic alcoholic beverages included
  • Additional gratuities accepted
  • Kids club included
  • Fitness facilities included
  • All meals included
  • Tennis included
  • Volleyball included
  • Scuba diving excursions not included
  • Surcharge for bottled wine
  • Motorized water sports not included
  • Spa/beauty facilities and services not included
  • Miniature golf included
  • All non-motorized water sports included
  • Onsite live performances included
  • Snorkeling included

Property Features

Holiday Inn Resort Montego Bay All-Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Simply walk outside to feel the sun on your face at the white sand beach. At Holiday Inn Resort Montego Bay All-Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 6 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 4 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Self parking is free. Smoking is allowed in designated areas at this Montego Bay property.

  • 518 guestrooms or units
  • 4 levels
  • 7 buildings
  • 6 dining venues
  • 2 bars by the pool
  • 4 bars or lounges
  • Meeting rooms
  • 4650 sq ft of conference space
  • 432 sq m of conference space
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Convenience store
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar on the beach
  • Swim-up bar

Family Friendly Amenities

  • On private beach
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 4
  • Children's club (free)
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Miniature golf on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Parking: Free self parking

Room Amenities

Holiday Inn Resort Montego Bay All-Inclusive offers 518 accommodations with safes and coffee/tea makers. Rooms open to furnished balconies or patios. 25-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Private balcony or patio (furnished)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.

SeaBreeze - This restaurant specializes in seafood and serves dinner only. Reservations are required.

Portside Restaurant - This buffet restaurant serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

Barefoot Bar and Grill - This poolside restaurant serves lunch and light fare. Open daily.

De Terrace - This restaurant specializes in Caribbean cuisine and serves dinner only. Reservations are required. Open daily.

Sorrento Restaurant - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.

Nearby Activities

A private beach and 4 outdoor tennis courts are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Playground on site
  • Miniature golf on site
  • Sailing on site
  • Basketball on site
  • Beach volleyball on site
  • Kayaking on site
  • Scuba diving nearby

Spa Services

Sol Mer Spa and Salon has 3 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 10 years old are not allowed in the spa.

  • Number of treatment rooms 3
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Deep tissue massage
  • Minimum age to access spa is 10
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 24 hours

Hotel Names

  • All Inclusive Holiday Inn SunSpree Montego Bay
  • Holiday Inn All Inclusive
  • Holiday Inn All Inclusive Montego Bay
  • Holiday Inn Montego Bay SunSpree
  • Holiday Inn Montego Bay SunSpree All Inclusive
  • Holiday Inn SunSpree Montego Bay Resort
  • Montego Bay Holiday Inn SunSpree
  • Montego Bay SunSpree Holiday Inn
  • Montego Bay SunSpree Resort
  • Montego Bay SunSpree Resort Holiday Inn
  • Holiday Inn Resort Montego Bay Jamaica All Inclusive
  • Holiday Inn Resort Jamaica All Inclusive
  • Holiday Inn Montego Bay Jamaica
  • Holiday Inn Montego Bay Jamaica All Inclusive
  • Holiday Inn Jamaica All Inclusive
  • Holiday Inn SunSpree Resort Montego Bay All Inclusive
  • Inn Jamaica All Inclusive
  • Montego Inclusive Inclusive
  • Holiday Inn Resort Montego Bay Jamaica All Inclusive
  • Holiday Inn Resort Montego Bay All-Inclusive Montego Bay

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.