Skip to main content
Beginning of main content

"The room was very clean " More

By a verified traveler on Sun 24 Sep 2023

Enter dates to see availability

Hotel Description

Enjoy the outdoor pool at this Ontario inn

Close to airport

Within 3 miles (5 km) of this Ontario inn, you'll find Kindred Hospital Ontario and San Antonio Hospital Foundation. Ontario Convention Center and San Antonio Regional Hospital are also within 3 miles (5 km).

Outdoor pool

An outdoor pool, free self parking, and laundry facilities are featured at this inn. WiFi in public areas is free. There's dry cleaning and multilingual staff can provide around-the-clock assistance.

Single Room, 1 King Bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$68* Per night/room Mar 20 - Mar 21

Double Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Single Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Single Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Express Inn & Suites ratings based on 12 Verified Reviews

Review Summary
2.2 out of 5 2.0 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Express Inn & Suites

Everyone (8) Couples (1) Family (2)
4 out of 5
The room was very clean

Posted by on Sep 24, 2023

Was this review helpful to you?
Comment from Hotel Management

Sep 25, 2023 by Hotel Manager

Dear Rosa,We appreciate your feedback and are delighted to hear that your room was very clean during your stay. Cleanliness is a top priority for us, and we're glad we met your expectations. Thank you for choosing our hotel, and we hope to welcome you back in the future!Sincerely, Hotel Manager

2 out of 5
Very rude

Posted by on Jul 21, 2021

Was this review helpful to you?
Comment from Hotel Management

Jul 23, 2021 by Hotel Manager.

Dear Guest, Thanks for your comments. I’m terribly sorry that we failed to meet your expectations in some ways. I’m sorry to hear about your unpleasant experience with the staff, it’s unacceptable to me to hear that the staff was unfriendly and I can see that better training is needed to ensure they treat every guest with kindness and respect. We hope you’ll try us again, and I thank you again for your feedback as it helps us to continually improve. Sincerely, Hotel Manager.

1 out of 5
Nothing it’s really dirty, really bad service it’s updated there’s bed bugs it need to be out from your website

Posted by on Oct 11, 2019

Was this review helpful to you?
Comment from Hotel Management

Oct 12, 2019 by Manager

Thank you for choosing our hotel. We are extremely sorry for the issue caused during your stay.

3 out of 5
Could really use some maintenance, also would have been nice if the phone, alarm clock and microwave were functional .

Posted by on Oct 8, 2019

Was this review helpful to you?
Comment from Hotel Management

Oct 12, 2019 by Manager

Thank you for choosing our hotel. We are extremely sorry for the issue caused during your stay.

1 out of 5
Shabby, dirty, bleak and depressing. Huge crack in bathroom mirror, no clothes rail (let alone hangers), no bedside lamp, lukewarm shower, phone not working, pubic hair in the sink. Enough said?

Posted by on Sep 13, 2019

Was this review helpful to you?
Comment from Hotel Management

Oct 5, 2019 by The Management

Thank you for choosing our hotel. We are extremely sorry for the issues faced. We take the feedback very seriously and will get it resolved.

1 out of 5
Everything worked but not how it supposed to. All appliances are borderline working. Staff responds but when asked do you guys still serve breakfast at 8:45, he said no we are closed. Bad experience for $100 per night.. I am not even gonna go into dirty pool or nasty towels, sheets clean but yellow, aged.

Posted by , from Ontario, California on Jul 15, 2019

Was this review helpful to you?
Comment from Hotel Management

Jul 18, 2019 by The Management

Thank you for your review. We are sorry for inconvenient. We do apologize for not having a good experience with us. We will be looking after this matter.Please give us a chance to accommodate one more time. We are glad to see you again.

4 out of 5
Everything was to its expectation. Cleanliness, comfortable.

Posted by on Dec 30, 2018

Was this review helpful to you?
Comment from Hotel Management

Jan 4, 2019 by Manager

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

2 out of 5

okay hotel in a iffy part of town

Pros: They did a good job cleaning.
Location: There wasn't much to do close to the hotel but it was close to the freeway.
The room was passable, the shower was cracking and a little dirty. The neighborhood was sketchy, I witnessed two gang guys almost get into a fight just in front of the hotel and there was a hooker in the parking lot the last night I was there.

Posted by on May 30, 2017

Was this review helpful to you?
2 out of 5

lies

Pros: nothing
Cons: honesty
Location: it is a horrible neighborhood as a retired law enforcement the place is no place to be after dark
asked for a first floor room I was denied. hotel was not half way booked was given a room next to freeway was like trying to sleep in a bowling alley way too loud. room cramped bathroom near unusable hot water not available. was given a crappy room floor had tears in linoleum lights falling out of ceiling. breakfast room had two small stale beagles some cereal this place advertise is all halftruths avoid at all cost

Posted by on Jan 12, 2017

Was this review helpful to you?
2 out of 5

not good

All I have to say is that I'll never coming back the room was small n the shower had mode in it n the customer service Was not good when I rode them about never did act like they card he was to busy trying tell me I can't get my money back n I never went asking for it I was bring it to their attention

Posted by on Jun 20, 2016

Was this review helpful to you?

Property Features

As a guest of Express Inn & Suites, you'll find an outdoor pool, a vending machine, and multilingual staff. Public spaces have free WiFi. Express Inn & Suites also features laundry facilities, dry cleaning/laundry services, and an ATM. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this Ontario inn.

  • 58 guestrooms or units
  • 2 levels
  • 3 buildings
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Television in lobby
  • ATM
  • Smoking in designated areas
  • Microwave in a common area
  • Refrigerator in a common area

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Upland Station (3.7 km / 2.3 mi)
  • Parking: Free self parking

Room Amenities

Express Inn & Suites offers 58 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations. This Ontario inn provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Desk
  • Exterior corridor access
  • Climate control (air conditioning)
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Nearby Activities

Recreational amenities at the inn include an outdoor pool.

  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Masks are required at the property for guests without COVID-19 vaccination

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and cash. Masks are required in public areas for unvaccinated guests.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 13
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Cash deposit required
  • Number of children who can stay free - 3

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 60 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Travelodge Hotel Ontario
  • Travelodge Ontario
  • Ontario Travel Lodge
  • Travel Lodge Ontario
  • Travelodge Wyndham Ontario Hotel
  • Travelodge Wyndham Ontario
  • Travelodge Ontario
  • Travel Lodge Ontario
  • Ontario Travelodge
  • Express Inn Suites
  • Express Inn & Suites Inn
  • Express Inn & Suites Ontario
  • Travelodge by Wyndham Ontario
  • Express Inn & Suites Inn Ontario

You should know

  • Up to 3 children 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing http://www.travelocity.com/Los-Angeles-Hotels-Express-Inn-&-Suites.h1784066-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Los-Angeles-Hotels-Express-Inn-&-Suites.h1784066-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Los-Angeles-Hotels-Express-Inn-&-Suites.h1784066-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.