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"Maybe it should be renamed the "Average Quality Inn." Check in Staff was super friendly. I really like the tree shaded grounds. The landscaping doe ... " More

By a verified traveler on Mon 31 Aug 2020

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Hotel Description

Ontario guestrooms with free WiFi

Near the airport

You'll be within half a mile (1 km) of Ontario Convention Center and 2 miles (3 km) of Cucamonga-Guasti Regional Park with a stay here. Kindred Hospital Ontario and Museum of History and Art are also within 3 miles (5 km).

Free perks

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the free WiFi in public areas, express check-out, and free airport shuttle. Enjoy the spa tub and free perks like on-the-go breakfast and free self parking.

Standard Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$109* Per night/room Mar 20 - Mar 21

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Quality Inn Ontario Airport Convention Center ratings based on 14 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Quality Inn Ontario Airport Convention Center

Everyone (6) Couples (1) Family (1)
1 out of 5
Waited 40 minutes for a van at the airport. The hotel is only 7 minutes away.

Posted by on Sep 2, 2023

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Comment from Hotel Management

Sep 2, 2023 by quality inn

Dear Eric, Thank you for taking the time to leave a review. We apologize for your 40 minute wait for your pick up at the airport. We thank you for bringing this to our attention. Rest assured we will be using your feedback for further training and improvements. We hope you will come back and allow us another chance to provide you with a superb stay. Sincerely, Christine Front Desk Manager

4 out of 5

Posted by on Oct 23, 2021

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4 out of 5

Posted by on Jun 27, 2021

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Comment from Hotel Management

Jul 20, 2021 by Vicki - Front Desk Manager

Thanks for staying with us. We appreciate your feedback!

2 out of 5
It was ok but my room smelled like smoke and it clearly said that smoking was prohibited

Posted by on Nov 30, 2020

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Comment from Hotel Management

Dec 7, 2020 by Vicki - Front Desk Manager

Thank you for your feedback. Please accept my sincere apology for this inconvenience. We inform all guest at check in that there is only one smoking area. This is a nice covered area where most guest will sit and visit for a moment with others. Unfortunately not everyone is considerate of others. I do apologize again.

4 out of 5
Maybe it should be renamed the "Average Quality Inn." Check in Staff was super friendly. I really like the tree shaded grounds. The landscaping does an amazing job of shielding the property from its between an airport and a freeway location. The room was nice and clean, but a bit stinky and long overdue for a makeover. Rusty hinges on the bathroom door and yesteryear decor. it smelled like smoker but was supposed to be a non-smoking room. The bed and linens were clean and comfortable. The AC unit was efficient and QUIET. I appreciated the small refrigerator in the unit. However the entire multi-level structure felt flimsy. I could easily hear my neighbors above and next door -- and I could tell they were trying to be considerate. The neighborhood is unremarkable in a near-the-convention-center kind of way, and maybe a six or seven on my 0-10 safety scale (10 being super safe). Let's face facts, this is a pretty inexpensive place and they have pretty bargain prices, so I'd say it's a value, but I won't mark this one for a return visit.

Posted by , from San Diego on Aug 31, 2020

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Comment from Hotel Management

Sep 7, 2020 by Vicki - Front Desk Manager

Thank you for your feedback, we are glad to see that "The room was nice and clean", and " The bed and linens were clean and comfortable. The AC unit was efficient and QUIET", plus you enjoyed our " tree shaded grounds". We thank you for your visit and we do hope you will come again. Sincerely, Vicki - Front Desk Manager

5 out of 5
Good location close to Ontario Airport. The property is being painted so some problems with access but nothing long term. Zero maintenance issues with the room which is rare these days.

Posted by on Jan 8, 2020

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Comment from Hotel Management

Jan 23, 2020 by Vicki - Front Desk Manager

Thank you for sharing such a wonderful review! Yes the outside is almost done being painted and we are so excited as it looks so fresh, clean and updated. We hope to see you again soon. Sincerely,

5 out of 5
Love the fact that they have free shuttle to the airport at any time. The staff are very attentive and helpful and I had an awesome stay.

Posted by on Nov 7, 2019

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Comment from Hotel Management

Nov 8, 2019 by Vicki - Front Desk Manager

Thank you for sharing your wonderful review with us. We have such a wonderful staff who are dedicated and love making our guest happy. We hope to see you again soon. Sincerely

4 out of 5

Posted by on Jul 30, 2019

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Comment from Hotel Management

Aug 7, 2019 by Vicki - Front Desk Manager

Thank you for your review and please come again. Sincerely, Vicki - Front Desk Manager

3 out of 5

It was better than....

Pros: Easy access.
Cons: Cheaper Price.
Location: Ontario Airport.
It was better than waking up at 4 am and driving like a maniac into Los Angeles for a small work assignment.

Posted by , from Nevada on Apr 21, 2017

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Comment from Hotel Management

May 4, 2017 by Vicki

Thank you for sharing your review. We love being your better option with easy access, value for your stay and plus a convenient location for you also. Thank you for staying with us and we look forward to seeing you again on your next work assignment in LA. Sincerely, Vicki - Front Desk Manager

5 out of 5

Great people

I stayed here last night and today and I have had the best  experience here people here we're great room is clean, breakfast was great and they are fast I called them to have them pick me up and they were there to pick me up right away

Posted by , from Phoenix, AZ on Oct 23, 2013

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Comment from Hotel Management

May 30, 2015 by Vicki

Dear Brandon, Thank you so much for such wonderful comments like this, "I have had the best experience". We love to hear comments that show our guest have had a great stay with us. Thank you for choosing Quality Inn. Sincerely, Vicki Front Desk Manager

About the Quality Inn Ontario Airport Convention Center

Location 514 N Vineyard Ave, Ontario, CA 91764

Property Features

Quality Inn Ontario Airport Convention Center offers its guests an outdoor pool and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. A vending machine, multilingual staff, and a garden are also featured at the business-friendly Quality Inn Ontario Airport Convention Center. A roundtrip airport shuttle is free (available 24 hours). Self parking is free.

  • 1 building
  • 124 guestrooms or units
  • 3 levels
  • To-go breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Convenience store
  • Garden
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi , Wireless internet access , Internet access (complimentary)

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Ontario Station (4.3 km / 2.7 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Quality Inn Ontario Airport Convention Center offers 124 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary bottled water and coffee/tea makers. Accommodations offer separate sitting areas. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Ontario hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Sitting area
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Microwave
  • Coffee maker
  • Pillow options
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

Guests are served free on-the-go breakfast daily from 6:00 AM to 9 AM.

Dennys - This diner specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open 24 hours.

Nearby Activities

An outdoor pool and a spa tub are on site.

Children under 18 years old are not allowed in the swimming pool or spa tub without adult supervision.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 7:00 AM

Special check-in instructions:

An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a smoke detector and window guards

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted.

For guests' safety, the property includes a smoke detector and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay
  • Cleaning deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Inn Ontario Airport Convention Center
  • Quality Ontario Airport Convention Center
  • Quality Inn Ontario Airport Hotel Ontario
  • Ontario Quality Inn
  • Quality Inn Ontario Airport Convention Center Hotel
  • Quality Inn Ontario Airport Convention Center Ontario
  • Quality Inn Ontario Airport Convention Center Hotel Ontario

You should know

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.