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Elmbank Hotel & Lodge

3-star property
The Mount, York, England 1-855-201-7819
3.5 out of 5
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See all 2 travelocity Reviews

"The staff, main building, and breakfast were good, but our room was in the annex bit, which is in need of refurbishment. There were several stains on ... " More

By a verified traveler on Sun 08 Dec 2019

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Hotel Description

4-star eco-certified hotel near York Minster

South Bank stay

Within a 10-minute walk of this South Bank hotel, you'll find Bar Convent Museum and Micklegate Bar. York Minster and York Racecourse are also within 2 miles (3 km).

Restaurant, bar/lounge

A restaurant and a bar/lounge are featured at this hotel. WiFi in public areas is free. Self parking, a terrace, and luggage storage are also offered.

Courtyard Twin

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
$75* Per night/room Apr 28 - Apr 29

House Superior Deluxe

Bed Count 1 King Bed Maximum Occupancy 2 Max

Courtyard Classic

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Lodge Classic

Bed Count 1 King Bed Maximum Occupancy 2 Max

Cosy Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

House Deluxe

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Elmbank Hotel & Lodge ratings based on 2 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Elmbank Hotel & Lodge

Everyone (1) Couples (1)
4 out of 5

Posted by on Dec 20, 2023

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Comment from Hotel Management

Jan 10, 2024 by Reception Team

Thank you for your 4 out of 5 review, we appreciate the feedback!

3 out of 5
The staff, main building, and breakfast were good, but our room was in the annex bit, which is in need of refurbishment. There were several stains on the carpet, & the walls showed serious signs of wear. The bathroom was very nice though.

Posted by , from Swindon on Dec 8, 2019

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About the Elmbank Hotel & Lodge

Location The Mount, York, England YO24 1GE

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 2 meeting rooms available. The eco-certified Elmbank Hotel & Lodge also features a terrace, coffee/tea in a common area, and room service (during limited hours). Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star York hotel is smoke free.

  • 62 guestrooms or units
  • 4 levels
  • 2 buildings
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • No smoking on site
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: York (QQY-York Train Station) (1 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Elmbank Hotel & Lodge offers 62 air-conditioned accommodations with safes and complimentary bottled water. 40-inch flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Desk chair

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM.

Leetham's Restaurant - This restaurant serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-out is available.

  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Carbon monoxide detector
  • LGBTQ friendly
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 17 per person
  • Uncovered self parking fee: GBP 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Elmbank
  • Elmbank Hotel
  • Elmbank Hotel York
  • Elmbank York
  • Elmbank Hotel & Lodge York
  • Elmbank Hotel & Lodge Hotel
  • Elmbank Hotel & Lodge Hotel York
  • Elmbank Hotel Lodge – part of The Cairn Collection

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Tourism Program
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.