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"Limited availability of drinks and snacks. Machines accept only $1 and $5 cash, no credit cards, no Bluetooth. The outlet in my bedroom was broken - ... " More

By a verified traveler on Fri 12 Apr 2024

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Hotel Description

Enjoy free breakfast at this North Olmsted hotel

Near the airport

You'll find Rocky River Reservation and Westfield Great Northern Mall within a 15-minute walk of this North Olmsted hotel. Also, Rocky River is within 2 miles (3 km) and NASA Glenn Research Center is within 6 miles (10 km).

Free perks

This hotel features free WiFi in public areas, laundry facilities, and free self parking. Enjoy the free on-the-go breakfast each morning. A safe deposit box is provided and the front desk is staffed around-the-clock.

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$65* Per night/room Apr 28 - Apr 29

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Extended Stay America Suites Cleveland Airport North Olmsted ratings based on 19 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Extended Stay America Suites Cleveland Airport North Olmsted

Everyone (8) Business (1) Couples (3) Family (2)
3 out of 5
Limited availability of drinks and snacks. Machines accept only $1 and $5 cash, no credit cards, no Bluetooth. The outlet in my bedroom was broken -- inserting a plug to charge my computer at the desk was impossible.

Posted by , from MOUNTAIN VIEW on Apr 12, 2024

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Comment from Hotel Management

Apr 12, 2024 by Hotel Management

Dear Michael, We appreciate your valuable feedback regarding your time with us. We are committed to providing guests with the highest service and quality. We regret your experience did not meet your expectations or our team's expectations. We assure you that your concerns are being shared with the appropriate individuals, and action will be taken where necessary. We hope you will consider giving us another chance to show you the hospitality we are known for.Sincerely,Hotel Management

4 out of 5
Property was clean we got to hotel after long day and when we got keys the first room we went to was dirty trash in bag in floor as soon as you walked in room floor was not vacuumed had to get second room that had bed so close to wall you couldn't handle get in or out of the king size bed on that side

Posted by on Feb 25, 2024

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Comment from Hotel Management

Mar 9, 2024 by Steve

We are improving the room inspection process. We apologize for the situation.

5 out of 5
Very economical, clean, comfortable and quiet. I recommend this hotel.

Posted by on Feb 21, 2024

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Comment from Hotel Management

Feb 21, 2024 by Steve

Ty for your kind review. We look forward to serving you for your next stay! Have a great day!

5 out of 5

Posted by on Aug 26, 2023

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Comment from Hotel Management

Sep 29, 2023 by Steve

Thank You!!

1 out of 5
It had a very bad smell. Very dirty and disgusting

Posted by on Jun 20, 2023

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Comment from Hotel Management

Jun 20, 2023 by SteveGM

We are sorry that your visit did not go as planned. We are working on correcting any issues that there are with our house keeping staff. We will work diligently to ensure a safe, clean and enjoyable stay.

2 out of 5
RESERVED & PREPAID ROOM WAS 'UNAVAILABLE' AT CHECK-IN. NOT ACCEPTABLE. FORCED TO TAKE A SMALLER ROOM & NO DISCOUNT OFFERED AT ALL FOR INCONVENIENCE. FRONT DESK CLERK WAS EXCESSIVELY CHATTY & INEFFICIENT. TOOK OVER 10 MIN TO CHECK IN DESPITE HAVING A PREPAID RESERVATION THRU TRAVELOCITY. SLOW ELEVATOR. NOT ENOUGH LINENS OR CUPS IN ROOM.

Posted by on Nov 9, 2021

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Comment from Hotel Management

Nov 10, 2021 by Hotel Management

Jen, thank you for your review. We are sorry we were unable to accommodate you in the room you booked and for the inconvenience, you had at check-in. We will bring your concerns to the attention of our front desk staff as we continuously strive to improve. Kindly note, to ensure the cleanliness of kitchenware, they are kept at the front desk and are delivered to your suite upon request. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations. Sincerely, Hotel Management

4 out of 5
No coffee

Posted by on May 2, 2021

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Comment from Hotel Management

May 3, 2021 by Hotel Management

We appreciate your gracious review about your stay at Extended Stay America. It means a lot for us to learn that we met all of your expectations. Thank you for being our guest, and we look forward to a future visit. Sincerely, Hotel Management

5 out of 5
Very close to walmart, freeway & Airport. Very welcoming, i loved my stay

Posted by on Aug 16, 2019

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Comment from Hotel Management

Aug 16, 2019 by Hotel Management

Ron, thank you for the glowing review of Extended Stay America. We're thrilled to know our location close to WalMart, freeway, and the airport worked well for you and that you enjoyed your time with us. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Sincerely, Hotel Management

4 out of 5

Posted by on Jul 1, 2019

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4 out of 5
Comfortable beds but blankets could be warmer. Loved the kitchen area. Better tv channels

Posted by on Mar 3, 2019

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Comment from Hotel Management

Apr 18, 2019 by Hotel Management

Thank you for your review of Extended Stay America. We are glad you enjoyed our comfortable accommodations along with the kitchenette. We value your feedback and hope to have the opportunity to welcome you back for a future visit. Sincerely, Hotel Management

About the Extended Stay America Suites Cleveland Airport North Olmsted

Location 24851 Country Club Blvd, North Olmsted, OH 44070

Property Features

Free breakfast is available daily. WiFi is free in public spaces. Event space at this hotel measures 228 square feet (21 square meters) and includes conference space. Barbecue grills, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Extended Stay America Suites Cleveland Airport North Olmsted. Self parking is free. This North Olmsted hotel is smoke free.

  • 127 guestrooms or units
  • 3 levels
  • 228 sq ft of conference space
  • 21 sq m of conference space
  • Built in 1998
  • To-go breakfast (free)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • BBQ grill(s)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Extended Stay America Suites Cleveland Airport North Olmsted offers 127 accommodations with coffee/tea makers and irons/ironing boards. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hair dryers can be requested.

  • In-room kitchen
  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • Wheelchair accessible parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 21 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 21
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Cleveland Airport North Olmsted
  • Extended Stay America Hotel North Olmsted Cleveland Airport
  • Extended Stay America Cleveland Airport North Olmsted Hotel
  • Extended Stay America Cleveland Airport
  • Extended Stay America - Cleveland - Airport - North Olmsted Ohio
  • Extended Stay America Cleveland Airport North Olmsted
  • Extended Stay America Cleveland Airport North Olmsted Hotel
  • Extended Stay America Cleveland Airport North Olmsted
  • Extended Stay America Cleveland Hotel
  • Extended Stay America Cleveland

You should know

  • Up to 2 children 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.