"Limited availability of drinks and snacks. Machines accept only $1 and $5 cash, no credit cards, no Bluetooth. The outlet in my bedroom was broken - ... " More
Near the airport
You'll find Rocky River Reservation and Westfield Great Northern Mall within a 15-minute walk of this North Olmsted hotel. Also, Rocky River is within 2 miles (3 km) and NASA Glenn Research Center is within 6 miles (10 km).
Free perks
This hotel features free WiFi in public areas, laundry facilities, and free self parking. Enjoy the free on-the-go breakfast each morning. A safe deposit box is provided and the front desk is staffed around-the-clock.
Apr 12, 2024 by Hotel Management
Dear Michael, We appreciate your valuable feedback regarding your time with us. We are committed to providing guests with the highest service and quality. We regret your experience did not meet your expectations or our team's expectations. We assure you that your concerns are being shared with the appropriate individuals, and action will be taken where necessary. We hope you will consider giving us another chance to show you the hospitality we are known for.Sincerely,Hotel Management
Mar 9, 2024 by Steve
We are improving the room inspection process. We apologize for the situation.
Feb 21, 2024 by Steve
Ty for your kind review. We look forward to serving you for your next stay! Have a great day!
Sep 29, 2023 by Steve
Thank You!!
Jun 20, 2023 by SteveGM
We are sorry that your visit did not go as planned. We are working on correcting any issues that there are with our house keeping staff. We will work diligently to ensure a safe, clean and enjoyable stay.
Nov 10, 2021 by Hotel Management
Jen, thank you for your review. We are sorry we were unable to accommodate you in the room you booked and for the inconvenience, you had at check-in. We will bring your concerns to the attention of our front desk staff as we continuously strive to improve. Kindly note, to ensure the cleanliness of kitchenware, they are kept at the front desk and are delivered to your suite upon request. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations. Sincerely, Hotel Management
May 3, 2021 by Hotel Management
We appreciate your gracious review about your stay at Extended Stay America. It means a lot for us to learn that we met all of your expectations. Thank you for being our guest, and we look forward to a future visit. Sincerely, Hotel Management
Aug 16, 2019 by Hotel Management
Ron, thank you for the glowing review of Extended Stay America. We're thrilled to know our location close to WalMart, freeway, and the airport worked well for you and that you enjoyed your time with us. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Apr 18, 2019 by Hotel Management
Thank you for your review of Extended Stay America. We are glad you enjoyed our comfortable accommodations along with the kitchenette. We value your feedback and hope to have the opportunity to welcome you back for a future visit. Sincerely, Hotel Management
Free breakfast is available daily. WiFi is free in public spaces. Event space at this hotel measures 228 square feet (21 square meters) and includes conference space. Barbecue grills, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Extended Stay America Suites Cleveland Airport North Olmsted. Self parking is free. This North Olmsted hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Extended Stay America Suites Cleveland Airport North Olmsted offers 127 accommodations with coffee/tea makers and irons/ironing boards. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hair dryers can be requested.
Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.