Sheraton Norfolk Waterside Hotel

3.5 star property
Hotel near Norfolk Scope in Norfolk

Choose dates to view prices

Sheraton Norfolk Waterside Hotel

Photo gallery for Sheraton Norfolk Waterside Hotel

Exterior
Outdoor pool
Exterior
Premium bedding, in-room safe, desk, blackout drapes
Daily to-go breakfast for a fee

Overview of Sheraton Norfolk Waterside Hotel

Reviews
7.8

Good

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry

Explore the area

Map
777 Waterside Dr, Norfolk, VA, 23510
  • Popular LocationBlue Moon Taphouse5 min walk
  • Popular LocationWaterside District5 min walk
  • Popular LocationMonticello Station14 min walk
  • AirportNorfolk, VA (ORF-Norfolk Intl.)13 min drive

Room options

Club Suite, 1 King Bed, City View

  • City view
  • Sleeps 4
  • 1 King Bed

Club Suite, 1 King Bed (Balcony)

  • Harbor view
  • Sleeps 5
  • 1 King Bed

Room, 2 Queen Beds, City View

  • City view
  • Sleeps 4
  • 2 Queen Beds

Club Room, 1 King Bed, City View

  • City view
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed, Harbor View

  • Harbor view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Harbor View

  • 279 sq ft
  • Harbor view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Corner (Balcony)

  • Harbor view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Poolside

  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Club Room, 2 Queen Beds, Harbor View

  • Harbor view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Harbor View

  • 278 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, City View

  • 277 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, City View

  • 277 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the neighborhood

Norfolk

Downtown Norfolk stay.Your stay at this Downtown Norfolk hotel places you within 2 miles (3 km) of Norfolk Scope and Norfolk State University. Also, Sentara Norfolk General Hospital is within 2 miles (3 km) and Old Dominion University is within 6 miles (10 km).

What's nearby

  • Waterside District - 5 min walk
  • Norfolk Scope - 19 min walk
  • Norfolk State University - 3 min drive
  • Sentara Norfolk General Hospital - 4 min drive
  • Old Dominion University - 6 min drive

Getting around

  • Civic Plaza Station - 7 min walk
  • Norfolk Station - 19 min walk
  • Norfolk Intl. Airport (ORF) - 14 min drive

Restaurants

  • Waterside Sheraton VIP Lounge
  • Blue Moon Taphouse - 5 min walk
  • Waterside Marina - 6 min walk
  • Gourmet Gang - 6 min walk
  • Starr Hill Market Bar - 5 min walk

About this property

Sheraton Norfolk Waterside Hotel

Hotel near Norfolk Scope in Norfolk
Sheraton Norfolk Waterside Hotel offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 35004 square feet (3252 square meters) and includes a conference center. The business-friendly Sheraton Norfolk Waterside Hotel also features gift shops/newsstands, concierge services, and complimentary newspapers in the lobby. A train station pick-up service, a train station drop-off service, and a bus station shuttle are available for a fee. For a fee, parking is available.

This Norfolk hotel is smoke free.

  • 468 guestrooms or units
  • 10 levels
  • Meeting rooms
  • 35004 sq ft of conference space
  • 3252 sq m of conference space
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Sheraton Norfolk Waterside Hotel offers 468 accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Beds feature premium bedding. 26-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Norfolk hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Bus station shuttle (surcharge)
  • Valet parking on site (USD 35 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 4:00 AM–1:00 PM for a fee: USD 5–16 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 26-inch flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay, plus a deposit of USD 150 per stay
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 5–16 per person
  • Valet parking fee: USD 35 per day (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Norfolk Sheraton
Norfolk Sheraton Waterside
Norfolk Waterside Sheraton
Sheraton Hotel Norfolk
Sheraton Norfolk Hotel
Sheraton Norfolk Waterside
Sheraton Norfolk Waterside Hotel
Sheraton Waterside
Sheraton Waterside Hotel
Sheraton Waterside Hotel Norfolk
Sheraton Norfolk
Sheraton Norfolk Waterside
Sheraton Norfolk Waterside Hotel Hotel
Sheraton Norfolk Waterside Hotel Norfolk
Sheraton Norfolk Waterside Hotel Hotel Norfolk

Frequently asked questions

How close is Sheraton Norfolk Waterside Hotel to the airport?

Sheraton Norfolk Waterside Hotel is 10.3 mi (14-min drive) away from the Norfolk Intl. Airport (ORF) airport, the closest popular airport to the property.

How much does it cost to stay at Sheraton Norfolk Waterside Hotel?

As of Apr 18, 2024, prices found for a 1-night stay for 2 adults at Sheraton Norfolk Waterside Hotel on May 5, 2024 start from $139.92, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sheraton Norfolk Waterside Hotel have an airport shuttle?

Airport shuttle services are not available at Sheraton Norfolk Waterside Hotel.

How close is Sheraton Norfolk Waterside Hotel to the beach?

This hotel is 12.7 mi (21-min drive) from Little Creek Beach and 12.9 mi (19-min drive) from Chesapeake Beach. Don't forget your sunscreen!

Does Sheraton Norfolk Waterside Hotel offer free breakfast?

Free breakfast isn’t provided at Sheraton Norfolk Waterside Hotel, but to-go breakfast is offered for a fee of between USD 5 and 16 per person. It's available every day from 4:00 AM to 1:00 PM.

Is there a casino at Sheraton Norfolk Waterside Hotel?

No, there is no casino at this hotel, but Rivers Casino Portsmouth (9-min drive) is nearby.

What time is check-in at Sheraton Norfolk Waterside Hotel?

Check-in start time: 4 PM; Check-in end time: midnight.

Is there free parking at Sheraton Norfolk Waterside Hotel?

Free parking is not available at this hotel. Valet parking is available for USD 35 per day.

Does Sheraton Norfolk Waterside Hotel have a pool?

Sheraton Norfolk Waterside Hotel features an outdoor pool.

Does Sheraton Norfolk Waterside Hotel have a restaurant?

Sheraton Norfolk Waterside Hotel is home to City Dock Restaurant, which features al fresco dining.

Does Sheraton Norfolk Waterside Hotel have a spa?

There are no spa services available at this hotel.

How close is Sheraton Norfolk Waterside Hotel to downtown Norfolk?

Sheraton Norfolk Waterside Hotel is 0.3 mi away from Norfolk.

Sheraton Norfolk Waterside Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 384 out of 1001 reviews" "
Rating 8 - Good. 308 out of 1001 reviews" "
Rating 6 - Okay. 140 out of 1001 reviews" "
Rating 4 - Poor. 95 out of 1001 reviews" "
Rating 2 - Terrible. 74 out of 1001 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

PAMELA, avon

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Great location. The $35 /day for valet parking is a joke. Took over 35 min. To get car to find out no one was working valet. Another staff had to go find our car. Frt. Desk when ckg in said they didn’t have free breakfast when I had proof I paid for free breakfast. Paid for harbor view but received a parking lot brow. Once again , paid more for harbor. Ask for daily cleaning service.. received once in 4 days. The only reason your staff rating wasn’t a 1 is because of the Resturant staff. Angel and her boss were fantastic!

6/10 Okay

Linda

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2024

6/10 Okay

Selena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is beautiful and clean. The staff was very friendly and helpful especially Donovan.The problems I had were the parking $20 per day in a garage you have to walk to or valet parking for $25 per day. Breakfast buffet was $18.95 per person for mediocre food. With almost paying $200 per room you would think there would be something included besides wifi that we didn't use.
Stayed 2 nights in Jan 2024

10/10 Excellent

Kiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time in Norfolk, I really enjoyed my stay here, would come back again.
Stayed 2 nights in Jan 2024

10/10 Excellent

Octavio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the property was great. Personal very friendly and professional. Keep the good work
Stayed 1 night in Jan 2024

8/10 Good

tonya

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not great
Was very disappointed with the hotel. It looked so nice in the pictures but it wasnt that nice in reality. The room didn't have the large bathtub like pictured on the website and the staff said they dont have those in their hotel.
Stayed 1 night in Jan 2024

10/10 Excellent

Linda

Stayed 1 night in Dec 2023

8/10 Good

Kenya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Saylor

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Dec 2023