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"Wonderful staff both at the front desk and the restaurant. We stayed in a 2 queen 1 pull out sofa suite. We are on the second floor and you can’t hea ... " More

By a verified traveler on Thu 04 Apr 2024

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Hotel Description

Hotel near Brock University in Thorold

In historical district

At this Thorold hotel, you'll be within half a mile (1 km) of Brock University and 3 miles (5 km) of The Pen Centre. Welland Canal Lock 7 and Niagara Wine Tour Guides are also within 3 miles (5 km).

Business services

This hotel features an indoor pool, a 24-hour gym, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy perks like free self parking.

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$92* Per night/room May 5 - May 6

Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Four Points by Sheraton St. Catharines Niagara Suites ratings based on 8 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Four Points by Sheraton St. Catharines Niagara Suites

Everyone (4) Couples (1) Family (4)
5 out of 5
Wonderful staff both at the front desk and the restaurant. We stayed in a 2 queen 1 pull out sofa suite. We are on the second floor and you can’t hear the highway! Beds are very comfortable. Room comes with coffee pot, fridge and microwave. Perfect for university tours! Brock is across the street.

Posted by on Apr 4, 2024

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5 out of 5
Great staff, location is good, easy to find. I have stayed here every time I’m in the area.

Posted by on Oct 19, 2019

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1 out of 5
I had a fully paid reservation, but when I arrived at 11.30 pm, my room is sold to someone else and I didn't get a room for the night. I had my wife and 2 kids wanting to go to sleep after very tiring day. They arranged for a similar hotel, but I had to drive another 20km passed midnight. Utterly disappointed

Posted by on Aug 5, 2019

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5 out of 5
I love this hotel. Great location, the remodeling is in progress and the rooms that are done are really nice. The staff is fantastic, great service.

Posted by on Aug 2, 2019

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Comment from Hotel Management

Sep 3, 2019 by Amit Fogat

We are happy to hear that all aspects of your stay were enjoyable and we hope the next time you are in Thorold you will stay with us once again

4 out of 5
Pros: Rooms are clean and confortable, Staff is very courteous. Rates are reasonable. Hotel is family friendly Cons: Hotel is near a highway so nothing you can get in a walking distance. Breakfast vouchers are a joke, you feel as if you are on welfare while going to the restaurant. Coffee is not self served on the buffet. Also you get a bill from the waitress who also expects a tip for just showing you where the table is.

Posted by , from MA on Aug 4, 2018

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3 out of 5

Posted by on Feb 26, 2024

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5 out of 5

Posted by , from HAMILTON on May 18, 2022

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1 out of 5
Nothing couldnt even stay there cause they didnt take my credit so we had to go back home aand didnt get a refund either

Posted by on Mar 25, 2021

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About the Four Points by Sheraton St. Catharines Niagara Suites

Location 3530 Schmon Parkway, Thorold, ON L2V4Y6

Property Features

Four Points by Sheraton St. Catharines Niagara Suites offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A 24-hour business center and 10 meeting rooms are available. Event space at this hotel measures 3350 square feet (311 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly Four Points by Sheraton St. Catharines Niagara Suites. Self parking is free. This Thorold hotel is smoke free.

  • 1 building
  • 129 guestrooms or units
  • 4 levels
  • 3350 sq ft of conference space
  • 311 sq m of conference space
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: St. Catharines Station (5.9 km / 3.7 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Four Points by Sheraton St. Catharines Niagara Suites offers 129 accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. A pillow menu is available. 42-inch LED televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 6:30 AM to 11:00 AM.

In Piazza Restaurant - Onsite bistro. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Motor boating nearby
  • Fishing nearby
  • Skydiving nearby
  • Horse riding nearby
  • Ice skating nearby
  • Bicycle rentals nearby
  • Personal motor watercraft nearby
  • Ecotours nearby
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Snow sports gear
  • Kayaking nearby
  • Swimming nearby
  • Sailing nearby
  • Water sports equipment

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 19

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: CAD 25 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Long-term renters welcome

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash. Long-term renters welcome.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Long-term renters welcome
  • Security system
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Masks are compulsory at the property
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 10–25 for adults, and CAD 8–13 for children
  • Pet fee: CAD 25 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: CAD 75 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Four Points Sheraton Niagara Suites Hotel St. Catharines
  • Four Points Sheraton St. Catharines
  • Four Points Sheraton St. Catharines Niagara
  • Four Points Sheraton St. Catharines Niagara Suites
  • Four Points St. Catharines Niagara Suites
  • Sheraton Four Points St. Catharines
  • Sheraton St. Catharines
  • Sheraton St. Catharines Niagara Suites
  • St. Catharines Four Points Sheraton
  • 4 Points By Sheraton St. Catharines Niagara Suites
  • Four Points By Sheraton St. Catharines Niagara Hotel Thorold
  • Four Points Thorold
  • Sheraton Thorold
  • Thorold Four Points
  • Thorold Sheraton
  • Four Points Sheraton St. Catharines Niagara Suites Hotel
  • Four Points Sheraton Niagara Suites Hotel
  • Four Points Sheraton Niagara Suites
  • Four Points by Sheraton St. Catharines Niagara Suites Hotel
  • Four Points by Sheraton St. Catharines Niagara Suites Thorold

You should know

  • Pool access available from 6:30 AM to 10:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.