The staff here is very helpful and friendly. They made us feel very comfortable and never felt like we were making them go out of their way for anything we asked.
Comment from Hotel Management
May 13, 2014 by Joseph Falco, Hotel Management
Thank you Mbones for your recent review. We are happy to hear the hotel staff went above and beyond with a smile in making your stay as pleasantly possible. We look forward to welcoming your back to the Park Lane New York. Warm regards, Joseph Falco Manager- Hotel Operations