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4.8 out of 5

"This is a well managed, attractive, clean property. The staff are friendly, capable and welcoming. I was truly surprised at how quiet it was inside wi ... " More

By a verified traveler on Sun 04 Jun 2023

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Hotel Description

4-star boutique hotel near Madison Square Park

City center stay

At this Manhattan hotel, you'll be within a 5-minute walk of Madison Square Park and 5th Avenue. Also, Empire State Building is within half a mile (1 km) and Madison Square Garden is within 2 miles (3 km).

Business services

A rooftop terrace, valet parking, and concierge services are featured at this hotel. Traveling on business? Take advantage of the 24-hour business center and free internet in public areas. Limo/town car service, a garden, and a computer station are also on offer.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
$259* Per night/room Apr 7 - Apr 8

Classic Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Classic Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Classic Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Double Room, 2 Queen Beds, Balcony

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hotel Giraffe by Library Hotel Collection ratings based on 5 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel Giraffe by Library Hotel Collection

Everyone (3) Family (2)
5 out of 5
This is a well managed, attractive, clean property. The staff are friendly, capable and welcoming. I was truly surprised at how quiet it was inside with doors and windows shut! We had a two queen balcony room and it worked well for us (I was traveling with my daughter, daughter-in-law and fifteen year old granddaughter). The room was thoughtfully laid out and large enough for all of us and our overnight bags. The beds were very comfortable and the continental breakfast quite satisfying. The NOMAD area is very walkable and convenient to subway lines.

Posted by on Jun 4, 2023

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Comment from Hotel Management

Jun 7, 2023 by Kimberly

Thank you! We hope to have the pleasure of welcoming you back!

5 out of 5

Posted by on Apr 5, 2023

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Comment from Hotel Management

Apr 26, 2023 by Kimberly

Thank you!

5 out of 5

Posted by , from WAYLAND on Jan 12, 2023

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Comment from Hotel Management

Nov 6, 2023 by Kimberly

Thank you!

4 out of 5
I liked the small size. I liked the room. I like the location. I wish the advance information had made clear the valet parking information. And what to do if the parking place in front of the hotel is occupied when you arrive. What do you do? Double park? Call the front desk? What do you do? Have I made my point?! There is No cleaning or freshening of the room after you check in. At least for the three days I was there. Two days? Ok. Three? I liked the hotel and want to return to it but these are my reservations.

Posted by on Nov 18, 2021

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Comment from Hotel Management

Nov 18, 2021 by Kimberly

Thank you. We are glad you enjoyed the hotel and our location. When the hotel reopened after being closed due to the pandemic, housekeeping service was only on request. This is mentioned at check-in and there is also a sign in the elevator. I am happy to say that starting next week, we will return to daily housekeeping service. I am sorry if there was any confusion while parking the car. While the space in front of the hotel is usually available, you can always call the hotel and someone will come out and advise or assist. Thank you for your feedback. We hope to have the pleasure of welcoming you back.

5 out of 5
Great location, rooms were nice sized and well-appointed. Lobby and snack area very nicely done and staff were pleasant, helpful and courteous. We will return

Posted by on Aug 3, 2021

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Comment from Hotel Management

Aug 3, 2021 by Hotel Giraffe Team

Hello there, Thank you so much for your review. We are so excited you enjoyed your stay and I would love to welcome you again in the future. Have a great week! Best, Hotel Giraffe Team

About the Hotel Giraffe by Library Hotel Collection

Location 365 Park Ave S, New York, NY 10016

Property Features

A computer station is on site and wired Internet is free in public spaces. A 24-hour business center, a meeting room, and limo/town car service are available. Event space at this hotel measures 800 square feet (74 square meters) and includes conference space. A rooftop terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hotel Giraffe by Library Hotel Collection. The hotel can provide concierge services and wedding services. For a fee, parking is available. This 4-star New York hotel is smoke free.

  • 72 guestrooms or units
  • 12 levels
  • 800 sq ft of conference space
  • 74 sq m of conference space
  • Built in 1999
  • Childcare (surcharge)
  • Terrace on the roof
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Free WiFi
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access , High-speed internet access

Available in some public areas: Free WiFi , Free wired internet

Parking

Valet parking (surcharge)

Transport

  • Train station: New York W 32nd St. Station (1.1 km / 0.7 mi)
  • Metro station: 28 St. Station (Park Av. S) (0.1 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hotel Giraffe by Library Hotel Collection offers 72 accommodations with iPod docking stations and DVD players. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. This New York hotel provides complimentary wired Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided on request.

  • Pillowtop beds
  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • DVD player
  • Egyptian cotton linens
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (on request)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old

This property accepts major credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

Safety features at this property include a carbon monoxide detector and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. This property accepts major credit cards, Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Eurocard. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 25.00 per accommodation, per night

The resort fee includes:

  • Additional inclusions
  • Breakfast
  • Business center/computer access
  • Concierge service
  • Faxes
  • In-room bottled water
  • In-room safe
  • Internet access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 75.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Giraffe Hotel
  • Giraffe New York
  • Hotel Giraffe
  • Hotel Giraffe New York
  • Giraffe Hotel New York City
  • Hotel Giraffe Library Hotel Collection New York
  • Hotel Giraffe Library Hotel Collection
  • Giraffe Library Collection New York
  • Giraffe Library Collection
  • Giraffe By Library Collection
  • Hotel Giraffe by Library Hotel Collection Hotel
  • Hotel Giraffe by Library Hotel Collection New York
  • Hotel Giraffe by Library Hotel Collection Hotel New York

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.