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"Has a great time,hotel is nice. " More

By a verified traveler on Mon 15 Jan 2024

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Hotel Description

3-star hotel near Canal Street

City center stay

Within a 10-minute walk of this New Orleans Central Business District hotel, you'll find Canal Street and Bourbon Street. Caesars Superdome and Smoothie King Center are also within half a mile (1 km).

Free breakfast

This hotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Enjoy the free on-the-go breakfast each morning.

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$127* Per night/room Mar 31 - Apr 1

Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, Accessible, Non Smoking (Hearing)

Bed Count 1 King Bed Maximum Occupancy 7 Max

Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 2 Bedrooms, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 7 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Homewood Suites by Hilton New Orleans ratings based on 26 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Homewood Suites by Hilton New Orleans

Everyone (14) Couples (3) Family (3)
5 out of 5
Has a great time,hotel is nice.

Posted by on Jan 15, 2024

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Comment from Hotel Management

Jan 15, 2024 by Kendra

Thank you, Gary. We value your feedback.Best regards,Kendra!

4 out of 5
The only complaint is they don’t clean room daily. We stayed three nights with no cleaning.

Posted by , from ELLENWOOD on Jan 10, 2024

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Comment from Hotel Management

Jan 13, 2024 by Kendra

Thank you, Patricia. We value your feedback and would like to assure you this is not the normal protocol. We apologize for the inconvenience and hope you return in the future for a better experience.Kendra!

1 out of 5

Posted by , from Potomac on Oct 22, 2023

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Comment from Hotel Management

Nov 11, 2023 by Tanya

Dear Joanna Thank you for taking the time to rate our hotel. We always strive to give the best service to our guests, and we are sorry that we did not meet your expectations. We hope you get us another chance to make it Sincerely Tanya

5 out of 5
I enjoyed the 1-bedroom suite with living room and full kitchen and would return. The hotel was clean and offered all the amenities I needed. It was convenient to dining and entertainment, as well as transportation. The free breakfast was very good. Staff was friendly and helpful.

Posted by , from Brandon on Sep 11, 2023

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Comment from Hotel Management

Sep 12, 2023 by Kendra

Thank you for the great review, we are happy you enjoyed your stay!Best regards.

5 out of 5
The property was nice and the staff were great. The room I got however needed some repairs. The doors (bathroom and bedroom) wouldn’t close due one being to big for door frame and the other being too small. The hotel was with walking distance to plenty of bus stops and if you’re ok walking about 10 min to canal street. Overall I wouldn’t mind staying here again if I got a better room with working doors.

Posted by on Jul 31, 2023

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Comment from Hotel Management

Jul 31, 2023 by Kendra

Thank you, Shaythia, sorry for the inconvenience. We value your feedback.Kendra

5 out of 5
Staff was very friendly

Posted by on Dec 11, 2022

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Comment from Hotel Management

Dec 13, 2022 by rb

Good day Brenda,Thanks for the 5 Star review. We are pleased to know you had an enjoyable stay. Hope to see you again soon. Kind regards,Rebecca

5 out of 5
Could use some updating/remodeling in room.

Posted by on Jun 20, 2022

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Comment from Hotel Management

Jun 22, 2022 by rb

Hi Thomas, Thank you for the top rating with your stay with us. Hope to see you again soon. Best wishes, Rebecca

5 out of 5
Great place to stay.

Posted by on Jun 15, 2022

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Comment from Hotel Management

Jun 20, 2022 by rb

Good day Melissa, We appreciate the fantastic rating. Pleased to know you enjoyed your stay. We look forward to welcoming you back in the near future. Kind regards, Rebecca

1 out of 5
Stove didn’t work properly and husband disabled no cart to use when we checked in. Didn’t clean room the entire stay

Posted by on Jul 10, 2021

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Comment from Hotel Management

Aug 11, 2021 by rb

Good day, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Rebecca

5 out of 5
I loved our stay experience

Posted by on Jun 30, 2021

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Comment from Hotel Management

Jul 1, 2021 by rb

Thank you for a grand 5 star rating. We appreciate you taking the time review your stay and hope you can visit us again soon. Kind regards, Rebecca

About the Homewood Suites by Hilton New Orleans

Location 901 Poydras Street, New Orleans, LA 70112

Property Features

Homewood Suites by Hilton New Orleans offers its guests an indoor pool and a 24-hour fitness center. Public spaces have free WiFi and wired Internet. Business amenities include a 24-hour business center and 6 meeting rooms. Free breakfast is served daily. Event space at this hotel measures 5995 square feet (557 square meters) and includes conference space. The business-friendly Homewood Suites by Hilton New Orleans also features multilingual staff, concierge services, and a fireplace in the lobby. The hotel can provide a complimentary grocery shopping service and wedding services. Parking is available for a fee. This 3-star New Orleans hotel is smoke free.

  • 166 guestrooms or units
  • 13 levels
  • 5995 sq ft of conference space
  • 557 sq m of conference space
  • Built in 2002
  • To-go breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of indoor pools - 1
  • Separate living room
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Separate dining area
  • Sofa bed
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: New Orleans Union Passenger Terminal (0.9 km / 0.6 mi)
  • Metro station: Carondelet at Poydras Stop (0.2 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Homewood Suites by Hilton New Orleans offers 166 accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels and pay movies. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and separate dining areas. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • Bathrooms are partially open
  • In-room kitchenette
  • Separate bedroom
  • Dining room
  • Pull-out sofa bed
  • Television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan

Food & Drink

Guests are served free on-the-go breakfast daily from 6:00 AM to 9:00 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Credit card pre-authorization
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered valet parking fee: USD 45 per day (in/out privileges)
  • Nearby parking fee: USD 45 per day(656 ft away; open 24 hours)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Homewood Suites Hotel New Orleans
  • Homewood Suites Hilton New Orleans Hotel
  • New Orleans Homewood Suites
  • Homewood New Orleans
  • Homewood Suites New Orleans Hotel New Orleans
  • Homewood Suites New Orleans Hotel
  • Homewood Suites Hilton New Orleans
  • Homewood Suites by Hilton New Orleans Hotel
  • Homewood Suites by Hilton New Orleans New Orleans
  • Homewood Suites by Hilton New Orleans Hotel New Orleans

You should know

  • Pool access available from 11:00 AM to 8:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.