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4.3 out of 5

"Breakfast was one of the best. Staff and room were great also. " More

By a verified traveler on Wed 31 Jan 2024

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Hotel Description

Hotel near Canal Street in New Orleans

New Orleans Central Business District stay

Within a 10-minute walk of this New Orleans Central Business District hotel, you'll find Canal Street and Bourbon Street. Also, Caesars Superdome is within half a mile (1 km) and Caesars New Orleans Casino is within 2 miles (3 km).

Free breakfast

This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the free continental breakfast each morning.

Standard Room, 2 Double Beds, Accessible (Mobility, Roll-In Shower)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$110* Per night/room Apr 7 - Apr 8

Standard Room, 2 Double Beds, Accessible (Accessible Tub)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible (Communications)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed (Extra Floor Space)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Holiday Inn Express New Orleans Downtown, an IHG Hotel ratings based on 30 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Express New Orleans Downtown, an IHG Hotel

Everyone (11) Couples (7) Family (13)
5 out of 5
Breakfast was one of the best. Staff and room were great also.

Posted by on Jan 31, 2024

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Comment from Hotel Management

Mar 10, 2024 by Chasity

Thank you so much for your positive review!

5 out of 5

Posted by on Jan 1, 2024

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5 out of 5
We would love to stay here again

Posted by on Dec 9, 2023

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5 out of 5
Very friendly staff.

Posted by on Dec 9, 2023

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5 out of 5
Not enough parking on property

Posted by on Nov 27, 2023

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Comment from Hotel Management

Nov 28, 2023 by Chasity

Thank you for your feedback!

5 out of 5
Didn’t like the bathroom barn door

Posted by on Oct 20, 2023

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Comment from Hotel Management

Oct 21, 2023 by Chasity

Thank you for your honest feedback!

5 out of 5
Our first time going to New Orleans. Everything was great. Property was very nice. We arrived late and Ethan was wonderful getting us checked in. Ethan gave us directions on how to get to where we were going! Ethan also continued to be just as awesome the next day. Room was clean, a/c was COLD, breakfast good. We will most definitely be back!

Posted by on Sep 18, 2023

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Comment from Hotel Management

Sep 19, 2023 by Chasity

Thank you so much for the feedback! We will be sure to share with Ethan how much you appreciated their hospitality.

4 out of 5
Liked location -walk to a lot of places.

Posted by on Sep 4, 2023

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Comment from Hotel Management

Sep 5, 2023 by Chasity

Thank you so much for your feedback!

5 out of 5
House keeping spoke in French. Great breakfast.

Posted by on Aug 31, 2023

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Comment from Hotel Management

Sep 4, 2023 by Chasity

We are glad you enjoyed your stay! Thank you for the feedback.

5 out of 5
Everything is very clean and the attendant on duty was very helpful.

Posted by on Jun 26, 2023

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Comment from Hotel Management

Jun 27, 2023 by Chasity

We are so glad that our staff delivered great service. Thank you for your feedback!

About the Holiday Inn Express New Orleans Downtown, an IHG Hotel

Location 334 O'Keefe Ave, New Orleans, LA 70112

Property Features

Holiday Inn Express New Orleans Downtown, an IHG Hotel offers its guests an outdoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi. A business center and a meeting room are available. Tour/ticket assistance, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express New Orleans Downtown, an IHG Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

  • 1 building
  • 129 guestrooms or units
  • 6 levels
  • Built in 1999
  • Continental breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • 1 conference room

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: New Orleans Union Passenger Terminal (1.1 km / 0.7 mi)
  • Metro station: Carondelet at Gravier Stop (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Express New Orleans Downtown, an IHG Hotel offers 129 accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and Eurocard. Cash is not accepted. 

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Number of children who can stay free - 3
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 34.00 per night (in/out privileges)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • O'Keefe Hotel
  • O'Keefe Hotel Plaza
  • O'Keefe Plaza
  • O'Keefe Plaza Hotel
  • O'Keefe Plaza Hotel New Orleans
  • O'Keefe Plaza New Orleans
  • Holiday Inn Express New Orleans Downtown Hotel
  • Holiday Inn Express New Orleans Downtown
  • o Keefe Plaza Hotel
  • Hotel o Keefe Plaza

You should know

  • Pool access available from 9:00 AM to 10:00 PM.
  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Holiday Inn Express New Orleans Downtown, an IHG Hotel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.