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"This will be a wonderful motel when the reno is finished. The staff do an excellent job of trying to make up for the few shortcomings caused by the r ... " More

By a verified traveler on Wed 25 Oct 2023

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Hotel Description

Hotel near New Braunfels MarketPlace in New Braunfels

In New Braunfels

A stay at this hotel places you within half a mile (1 km) of New Braunfels MarketPlace and 3 miles (5 km) of Sophienburg Museum & Archives. McKenna Children's Museum and Landa Park are also within 3 miles (5 km).

Free perks

This hotel features an outdoor pool and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like on-the-go breakfast and free self parking.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$65* Per night/room Mar 31 - Apr 1

Luxury Studio Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Coratel Inn & Suites by Jasper New Braunfels IH-35 EXT 189 ratings based on 20 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Coratel Inn & Suites by Jasper New Braunfels IH-35 EXT 189

Everyone (12) Couples (2) Family (7)
5 out of 5
Very friendly

Posted by on Nov 24, 2023

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Comment from Hotel Management

Nov 27, 2023 by Tracy

Dear Guest,Thank you for your feedback. Delighted to hear you found our property very friendly! Creating a welcoming atmosphere is our top priority. We look forward to hosting you again soon!

4 out of 5

Posted by on Nov 18, 2023

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Comment from Hotel Management

Dec 8, 2023 by Tracy

Dear Guest,Thank you for providing your rating. We look forward to the opportunity to improve our service for you in the future!

3 out of 5
This will be a wonderful motel when the reno is finished. The staff do an excellent job of trying to make up for the few shortcomings caused by the renovation.

Posted by on Oct 25, 2023

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Comment from Hotel Management

Nov 2, 2023 by Lia

Dear Guest,We appreciate your kind words about our friendly service! Providing a welcoming environment for our guests is a top priority. If you have any specific feedback or suggestions to enhance your experience further, please feel free to share. We look forward to hosting you again soon!

3 out of 5

Posted by on Jun 17, 2023

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Comment from Hotel Management

Jul 7, 2023 by Lia

Dear Guest,Thanks for sharing your rating here. We are glad to serve you better in the future.

4 out of 5

Posted by on Mar 5, 2023

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Comment from Hotel Management

Mar 27, 2023 by Tracy

Dear Guest,Thanks for sharing your rating here. We are glad to serve you better in the future!

5 out of 5
Check in was quick & easy. Rom is clean, bed comfortable.

Posted by on Jun 10, 2022

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Comment from Hotel Management

Jun 11, 2022 by Lia

Dear Guest ! Thank you for staying with us and kind words, Thank you so much for staying with us. We appreciate your business and your feedback. We hope to see you soon.

4 out of 5
Property was ok but the pool wasn’t available for use when we arrived and the jacuzzi was broken.

Posted by on Jul 12, 2021

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Comment from Hotel Management

Jul 13, 2021 by Sherly

Dear Guest, We definitely appreciate your feedback, and will certainly look at all ways we might improve to provide you with an even better experience during your next visit. Thank you for choosing to stay with us!

2 out of 5
Kind of a bait and switch: Wyndam has sold this a private family, the advertised free breakfast was non-existent, the air conditioning took a full day to make the room comfortable enough to sleep in (so the first night was hot) and the pool was pretty small. Location was good and there was an IHOP walking distance away. Definitely not worth the money we paid ($250/night) though the "staff" was friendly (I think it was the owners).

Posted by on Jun 27, 2021

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Comment from Hotel Management

Jun 28, 2021 by SARA

Dear Guest, Me gustó la habitación de primera vista, pero al permancer en ella, el olor de los muebles de baño era desagradable, no cambiaron las sábanas durante nuestra estancia.

3 out of 5
I had stayed there before .... but the day of check-in, it was obvious that the new franchisee was their first day. Check in was lengthy due to unfamiliarity of the computer program and function of the input. Upon check-out they were not able to give me a receipt, they said they would email my receipt and after 24 hours after departure, I still have not received a receipt for my lodging. There was NO morning offering at the breakfast counter .... not even simple coffee. I requested a 7:30 am wake up call - I never received one. My room number was 229

Posted by on Jun 16, 2021

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Comment from Hotel Management

Jun 28, 2021 by SARA

Dear Guest, Thank you so much for your recent stay with us and thank you for providing us with your sincere feedback. I am really sorry to hear that several things went wrong throughout your stay. Your feedback is really important for us and therefore a detailed investigation is being carried based on your feedback.

1 out of 5
Property was not in the condition or level of service to justify a 160 dollar price tag. We travel often and have stayed in hotels for 70 bucks that were nicer, better staffed and better equipped. Stains on the walls in the room, some of the lights didn’t work, microwave was disconnect and an old extension cord powered the refrigerator. The room was baking hot when we checked in and the ac took from about 8:30pm to 2 or 3 in the morning to make the room even tolerable. The beds were laughable. The vending machines on the property were a joke. Totally not worth the nightly room price in any shape, for or reason.

Posted by on May 23, 2021

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Comment from Hotel Management

Jun 28, 2021 by SARA

Dear Guest, We definitely appreciate your feedback, and will certainly look at all ways we might improve to provide you with an even better experience during your next visit. Thank you for choosing to stay with us!

About the Coratel Inn & Suites By Jasper New Braunfels

Location 979 Ih 35 North, New Braunfels, TX 78130

Property Features

Coratel Inn & Suites by Jasper New Braunfels IH-35 EXT 189 offers its guests an outdoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Free breakfast is available daily. The business-friendly Coratel Inn & Suites by Jasper New Braunfels IH-35 EXT 189 also features a vending machine, laundry facilities, and dry cleaning/laundry services. Self parking is free. This New Braunfels hotel is smoke free.

  • 61 guestrooms or units
  • 2 levels
  • Meeting rooms
  • To-go breakfast (free)
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Coratel Inn & Suites by Jasper New Braunfels IH-35 EXT 189 offers 61 air-conditioned accommodations with safes and complimentary newspapers. LED televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided on request.

  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (on request)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Fan
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste

Food & Drink

Guests are served free on-the-go breakfast daily from 6:30 AM to 9:00 AM.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to elevator
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Pet Policy

  • Pets: USD 25 per pet, per night
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 20 (subject to availability)
  • Late check-out fee: USD 20 (subject to availability)
  • Service fee: USD 4 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.