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4.9 out of 5

"Very clean and well appointed " More

By a verified traveler on Thu 29 Dec 2022

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Hotel Description

Luxurious boutique hotel with 3 restaurants

In suburbs

Within 3 miles (5 km) of this Naperville hotel, you'll find Odyssey Fun World and Blackwell Forest Preserve. Nike Sports Complex and Chasers Laser Tag are also within 6 miles (10 km).

Luxury amenities

A full-service spa, 3 restaurants, and a gym are all featured at this luxury hotel. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Unwind with a drink at one of the 3 bars/lounges and enjoy free perks like free self parking and an area shuttle.

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$178* Per night/room Mar 31 - Apr 1

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Arista ratings based on 20 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel Arista

Everyone (12) Couples (5) Family (4)
5 out of 5

Posted by on Nov 12, 2023

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Comment from Hotel Management

Dec 5, 2023 by Angel Quezada Front Office Manager

Dear John,We appreciate you taking the time to complete a survey regarding your recent stay with us. I am thrilled to see that you enjoyed your time at the hotel.On behalf of our entire staff here at the Hotel Arista, we thank you for your business and we hope to see you again when your travels bring you back to the area!

5 out of 5

Posted by on Aug 26, 2023

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Comment from Hotel Management

Aug 27, 2023 by Omar M.

On behalf of all the team members at Hotel Arista, I thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback our guests offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is crucial to making our hotel a success, so I hope you will continue to make Hotel Arista your destination property while in our great city. Sincerely,Omar Medina,Assistant Front Office Manager

5 out of 5

Posted by on Jul 29, 2023

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Comment from Hotel Management

Aug 19, 2023 by Angel

Dear Raymond,We appreciate you taking the time to complete a survey regarding your recent stay with us. I am thrilled to see that you enjoyed your time at the hotel.On behalf of our entire staff here at the Hotel Arista we thank you for your business and we hope to see you again when your travels bring you back to the area!

4 out of 5

Posted by on Jun 25, 2023

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Comment from Hotel Management

Jun 26, 2023 by Kelly

Hi John- Thank you for taking the time to post a review regarding your recent stay. If there are any specifics you can share where we can better improve our overall operation, we would greatly appreciate it. We look forward to hopefully welcoming you again in the future. Thank you again for choosing Hotel Arista!

5 out of 5
Very clean and well appointed

Posted by on Dec 29, 2022

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Comment from Hotel Management

Jan 5, 2023 by Lakesha

" Thank you so much for taking the time to share your experience at The Hotel Arista. We take pride in knowing our customers are happy with their Stay."

5 out of 5
Everything was great for our stay! We stayed two nights for our little getaway before our 3rd kiddo arrives and they were so nice about giving us a late check-out, free of charge! There were also chocolate-covered strawberries in our room when we got back to the hotel on our first night - that was totally unexpected and very much appreciated! The front desk staff was effecianet and fridnely, the spa was nice and quiet and the bed was SO comfy!! Honestly the only two areas that weren't the greatest were in the bathroom. There are no vent fans so if you're staying with someone else, you can hear everything that's going on in the bathroom. Not a huge deal for us, but if you're staying with a coworker or a date, it might make for some uncomfortable moments. Also, and I know this is a petty thing to complain about, but the toilet paper was super thin. I totally understand that a hotel goes through a ton of toilet paper each day, but at the rate we paid, it should have been two-ply. Such an easy fix to make a customer happy! If those two things were fixed, I would easily say this would be my favorite hotel! Still a wonderful stay and I would highly recommend the hotel to others!

Posted by on Jul 20, 2022

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5 out of 5

Posted by , from St Louis on Jul 18, 2022

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5 out of 5

Posted by on Oct 18, 2021

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5 out of 5

Posted by on Oct 17, 2021

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5 out of 5
This property was immaculate, the team at Arista was on it for everything!

Posted by on Sep 21, 2021

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Property Features

Hotel Arista offers its guests a full-service spa and a fitness center. There are 3 restaurants on site, along with a coffee shop/cafƩ. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi and wired Internet. Business amenities include a 24-hour business center, meeting rooms, and limo/town car service. Event space at this hotel measures 10000 square feet (929 square meters) and includes conference space. Spa services, a vending machine, and multilingual staff are also featured at the luxury Hotel Arista. An area shuttle within 5.00 mi, a train station pick-up service, and a train station drop-off service are free. Self parking is free. Smoking is allowed in designated areas at this 4.5-star Naperville hotel.

  • 144 guestrooms or units
  • 12 levels
  • 3 dining venues
  • 3 bars or lounges
  • Meeting rooms
  • 10000 sq ft of conference space
  • 929 sq m of conference space
  • Built in 2008
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave (on request)
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Train station: Naperville Route 59 Station (4.4 km / 2.7 mi)
  • Property shuttles: Free area shuttle within 5.00 mi and train station pick-up
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Hotel Arista offers 144 accommodations with DVD players and video-game consoles. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium digital channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, complimentary toiletries, and hair dryers. This Naperville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include safes and irons/ironing boards. Microwaves and in-room massages can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • Deep soaking tub
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Microwave available
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Gaming console
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.

CheFigata - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

TheTap In Pub and Carvery - This pub serves lunch and dinner. Open select days.

CityGate Grille - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open select days.

Lavazza Naperville - This cafƩ serves breakfast, lunch, and light fare. Open daily.

Late night fare is available from room service (during limited hours).

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Sledding nearby
  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Yoga classes/instruction on site

Spa Services

Arista Spa and Salon - has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 17 years old are not allowed in the spa.

  • Number of treatment rooms 3
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Steam room in spa
  • Minimum age to access spa is 17
  • Reflexology
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Hotel Arista offers transfers from the train station. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and Carte Blanche. Cash is not accepted.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 1
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 10
  • Gap period enforced between guest stays - 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay
  • Resort fee: USD 7.95 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 6ā€“19 per person
  • Valet parking fee: USD 14 per night
  • Early check-in fee: USD 35 (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Arista Citygate Centre
  • Arista Citygate Centre Naperville
  • Arista Hotel
  • Hotel Arista
  • Hotel Arista Citygate
  • Hotel Arista Citygate Centre
  • Hotel Arista Citygate Centre Naperville
  • Hotel Arista Naperville
  • Arista Naperville
  • Hotel Arista At Citygate Centre
  • Hotel Arista Hotel
  • Hotel Arista Naperville
  • Hotel Arista Hotel Naperville

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 10 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.