6/10 Okay
Tiffany
Jan 20, 2024
Disliked: Staff & service
Not worth the price
The location is nice, its next door to the wine train. The lobby is small but looks nice. The biggest problem was the amount of unexpected fees at check-in. There is a daily resort fee and im not sure what its supposed to cover seeing that the property is far from resort. They have a gym that i did not use. The room we had did have a fire place. The staff at check in were nice. We received an additional charge after check out that I still dont know what it was for. The “mini bar” in the room was one bottle of wine and 3 bottles of water. We did receive 4 $10 vouchers at check in but could only use 1/day which wasnt of much value to us. The shower had hair when we checked in and the floors were a bit dirty. The carpet in the hallways is very old and soiled and definitely needs to be replaced. They did provide free bottles of water at the front desk and a glass of wine at check in. There are better properties in Napa for around the same price.
Tiffany
Stayed 4 nights in Jan 2024