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4.4 out of 5

"We only stayed for one night because it was near Mount Rushmore and Crazy Horse Momuments " More

By a verified traveler on Wed 09 Aug 2023

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Hotel Description

Hotel near Rocky Knolls Golf Course in Custer

In Custer

Within a 15-minute walk of the hotel, you'll find Rocky Knolls Golf Course and 1881 Courthouse Museum. Also, Black Hills National Forest is within 2 miles (3 km) and Stockade Lake is within 6 miles (10 km).

Renovated in 2020

This hotel doesn't skimp on freebies - guests receive free full breakfast, free WiFi, and free self parking. Traveling on business? Take advantage of the 24-hour business center and free internet in public areas. There's an indoor pool on site, and a 24-hour front desk and a terrace are also provided.

Suite, Multiple Beds, Refrigerator & Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Fireplace

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, Multiple Beds, Refrigerator & Microwave

Bed Count 3 Queen Beds Maximum Occupancy 6 Max

Standard Room, 1 Queen Bed, Refrigerator & Microwave (with Sofabed)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed, Refrigerator & Microwave (Pet Friendly)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Best Western Buffalo Ridge Inn ratings based on 14 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Buffalo Ridge Inn

Everyone (8) Family (2)
5 out of 5
We only stayed for one night because it was near Mount Rushmore and Crazy Horse Momuments

Posted by on Aug 9, 2023

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Comment from Hotel Management

Aug 14, 2023 by Stephanie C- General Manager

Thank you for your review Douglas. We make a great base camp for exploring the Black Hills! We hope to serve you in the future and wish you safe travels!

5 out of 5

Posted by , from NEWTOWN SQUARE on Jul 11, 2022

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Comment from Hotel Management

Mar 1, 2023 by Stephanie Carter- General Manager

Thank you for your review. We are pleased that you enjoyed your stay Charles. We hope to see you in 2023 season. Safe travels!

5 out of 5

Posted by on Sep 26, 2021

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Comment from Hotel Management

Dec 28, 2021 by Stephanie C- General Manager

Thank you for your feedback Kathy! It is greatly appreciated. We look forward to seeing you again soon! Safe Travels!

5 out of 5
Could use updating. Bath tub caulking was either gone and could use re-caulking. Parking where our room was terrible, on a very high incline, at times it was hard to even open the car door.

Posted by on Aug 30, 2021

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Comment from Hotel Management

Aug 30, 2021 by Amanda

Thank you for your recent stay and for taking the time to provide us with feedback. We hope to see you again soon! Amanda Blume - GM

4 out of 5

Posted by on Jul 23, 2021

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Comment from Hotel Management

Dec 22, 2021 by Stephanie Carter- General Manager

Thank you for your feedback! We hope to see you again soon!

3 out of 5

Posted by on May 22, 2021

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Comment from Hotel Management

Jun 2, 2021 by Amanda

Thank you so much for your recent stay, and taking the time to give us feedback. Amanda Blume - GM

5 out of 5
Great value and room was clean and comfortable. Staff was friendly and knowledgeable. Restaurants near by.

Posted by on Sep 7, 2019

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Comment from Hotel Management

Sep 9, 2019 by Front Desk

Glad you enjoyed your stay here @ Best Western Buffalo Ridge Inn here in the Black Hills!

5 out of 5

Wonderful Breakfast!

Pros: location and good breakfast
Cons: new air conditioners
Location: Near Custer State Park, Crazy Horse, Mt Rushmore. We based here and also visited Deadwood, SD
Nice motel, great breakfast, easy access to local attractions. Room was clean. The town of Custer is quaint, good food and nice shops. The only down side was the noisy air conditioner in the room. We cooled the room off and then shut it off the second night. :-) Staff was friendly and efficient.

Posted by , from Nebraska on Jul 21, 2016

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Comment from Hotel Management

Feb 4, 2022 by Stephanie C- General Manager

Thank you for your feedback Peg. We did just replace air conditioners in 2019! We look forward to serving you again! Safe Travels!

5 out of 5
Pros: The staff!
Location: The hotel is located near Custer State Park, a short drive from Mount Rushmore, & along a street with many dinning, entertainment & shopping options.
The staff at this hotel are the BEST. When our plans suddenly changed and we had to cut our trip short a day, they helped us adjust our reservation date - a process that could not have gone smoother. When we arrived after 9 hours in the car, the front desk staff was inviting, funny, and informative. He shared great dinner recommendations, answered our questions and made us laugh.

Posted by , from St. Paul MN on Jul 27, 2015

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5 out of 5

grandson trip with grandparents

College grandson trip with grandparents...good location to tour Black Hills, Mt. Rushmore, Crazy Horse Memorial and Needle Mtns. Motel very clean, decent breakfast, comfortable beds. Needs an outside sitting area... Weather so nice there. Restaurants nearby.

Posted by , from Texas on Jul 27, 2015

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About the Best Western Buffalo Ridge Inn

Location 310 W Mount Rushmore Rd, Custer, SD 57730

Renovations + Closures

The property is closed between October 1 and April 27.

Property Features

A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily. An indoor pool, a terrace, and a vending machine are also featured at the business-friendly Best Western Buffalo Ridge Inn. Self parking is free. A complete renovation of Best Western Buffalo Ridge Inn was completed in August 2020. This Custer hotel is smoke free.

  • 88 guestrooms or units
  • 2 levels
  • Full breakfast (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: WiFi (surcharge) , High-speed internet access

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Best Western Buffalo Ridge Inn offers 88 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. 32-inch LED televisions come with cable channels. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request. Renovation of all guestrooms was completed in August 2020.

  • LED television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

Guests are served free full breakfast daily from 6:00 AM to 9:00 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool.

Children under 17 years old are not allowed in the swimming pool without adult supervision.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • Wheelchair accessible parking
  • Braille or raised signage
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are available for USD 10.0 per stay.

Pet Policy

  • Pets: USD 25 per accommodation, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • An off-leash area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property uses a grey water recycling system

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • Grey water recycling system
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest accommodation is not sealed after cleaning
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Masks are not compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Mobile key entry is not available
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are not in place
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Carbon monoxide detector
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per accommodation, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Buffalo Ridge
  • Best Western Buffalo Ridge Custer
  • Best Western Buffalo Ridge Inn
  • Best Western Buffalo Ridge Inn Custer
  • Best Western Buffalo Ridge Hotel Custer
  • Best Western Custer
  • Custer Best Western
  • Best Buffalo Ridge Custer
  • Best Western Buffalo Ridge Inn Hotel
  • Best Western Buffalo Ridge Inn Custer
  • Best Western Buffalo Ridge Inn Hotel Custer

You should know

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.