"It was ok. The staff was pleasant. Rooms are tiny. We have 3 kids (13, 10, 8) and stayed in the 1 BR suite and it was tiny. Two full beds and a horrib ... " More
Downtown Montreal stay
Within a 10-minute walk of this Downtown Montreal hotel, you'll find McGill University and Eaton Centre. Mount Royal Park and Bell Centre are also within half a mile (1 km).
Free breakfast
A restaurant and a gym are featured at this hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the free full breakfast each morning.
Oct 6, 2023 by Coralie Dubois - Guest Service Supervisor
Dear Jesus,Thank you for taking the time to share your feedback on your recent stay.We appreciate you choosing our hotel.We hope to see you again soon!Regards,
Sep 16, 2023 by Coralie Dubois -Guest Service Supervisor
Dear Elizabeth,Thank you for sharing your feedback on your recent stay at our hotel.We are sorry for the inconveniences you may have experienced.With a goal to achieve our guest's expectations, I see that we fell short of that.Please know that we are currently in the process of upgrading our elevators and because the hotel is still running, we are forced to do it one at a time in order to ensure our guest's sfaety.We do hope that you will give us another chance in order for us to not only achieve but exceed your expectations!Best regards,
May 12, 2023 by Kellie-Ann Flowers - Guest Service Supervisor
Bonjour,Thank you for taking the time to share your feedback with us and we hope to welcome you again in the future. Regards,
Dec 8, 2019 by Eric Le - Guest Service Supervisor
Bonjour, On behalf of the team, I would like to thank you for taking your time to share your comments with us. As a Marriott property, we always try our best to accommodate our guest. We are happy that the you have like our solution regarding the room and the quality of the service that our team offer. We hope to serve you again! Regards,
Apr 7, 2019 by Alejandra Recavarren - Guest Service Supervisor
Bonjour, Thank you for taking the time to share your feedback with us, we hope to welcome you again soon! Regards,
Mar 5, 2022 by Kellie-Ann Flowers - Guest Service Supervisor
Bonjour Ron, We recognize that your time is precious and really appreciate that you took the time to share your thoughts with us. we are delighted to hear that our staff were very friendly and accommodating. . With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. on a separate note, we are glad that you were able to take advantage of our prime-time location. As we are located in the heart of downtown and the Golden Square Mile, you can find the Mount-Royal, Underground city, Queen Mary of the World Cathedral, Places-Des-Arts, Sainte-Catherine & Crescent street, many museums and restaurant within walking distance. For further must-sees as the Olympic Stadium and Old Montreal & Ports, it is easily reachable with the underground metro and bus at the corner of the street. Coming or going to the airport? You can find the nearest 747 bus stop at a short five minute walk. It was a true pleasure having you and we are glad to be your hotel of choice in Montreal for future visits. Best Regards
Jul 17, 2021 by Eric Le - Guest Service Supervisor
Bonjour, Thank you for staying at the Residence Inn by Marriott Montreal Downtown and for sharing your experience with us. Having our guests' satisfaction at the forefront, we are glad to see that you scoring reflects your satisfaction with your stay. We understand that travelling during these time can be uncertain and we are glad that you put your trust in us.
Jul 17, 2021 by Eric Le - Guest Service Supervisor
Bonjour, Thank you for staying at the Residence Inn by Marriott Montreal Downtown and for sharing your experience with us. Having our guests' satisfaction at the forefront, we are glad to see that you scoring reflects your satisfaction with your stay. We understand that travelling during these time can be uncertain and we are glad that you put your trust in us.
Jan 12, 2019 by Alejandra Recavarren - Guest Service Supervisor
Bonjour, We thank you for sharing your thoughts for your stay with us. We are happy to know you took full advantage of our newly renovated rooms and the proximity of the hotel to the various restaurants attractions! We thank you for choosing us. Regards,
The property will be renovating from June 8 2023 to July 31 2024 (completion date subject to change). The following areas are affected:
During renovations, the hotel will make every effort to minimize noise and disturbance.
There's a restaurant on site, as well as a snack bar/deli. Free breakfast is available daily. Public spaces have free WiFi. A business center and a meeting room are available. A fitness center, tour/ticket assistance, and a vending machine are also featured at the eco-certified Residence Inn by Marriott Montreal Downtown. The hotel can provide concierge services and a complimentary grocery shopping service. This Montreal hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Residence Inn by Marriott Montreal Downtown offers 210 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 49-inch LCD televisions come with premium satellite channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Montreal hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Guests are served free full breakfast daily from 7:00 AM to 9:30 AM.
Residence Inn by Marriott Montreal Downtown has a restaurant on site.
Recreational amenities at the hotel include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-Certified Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.