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"Great location, walkable, close to transportation and safe. Helpful staff, great options for breakfast. " More

By a verified traveler on Mon 14 Aug 2023

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Hotel Description

3-star aparthotel near Sainte-Catherine Street

Heart of Montreal

With a stay at this Downtown Montreal aparthotel, you'll be well placed to visit Sainte-Catherine Street and Montreal Convention Centre, both within half a mile (1 km). Also, Notre Dame Basilica is within half a mile (1 km) and Old Port of Montreal is within 2 miles (3 km).

Free breakfast

This aparthotel doesn't skimp on freebies - guests receive free buffet breakfast and free WiFi. Business travelers can take advantage of the 24-hour business center. Enjoy the 24-hour gym and conveniences like a 24-hour front desk and laundry facilities.

Free WiFi, kitchenettes

The 161 apartments feature well-equipped kitchenettes with refrigerators, microwaves, and kitchen islands, as well as LCD TVs with cable channels. Other amenities include free WiFi, pillowtop beds, and coffee/tea makers.

Studio, 1 Queen Bed, Kitchenette

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
$88* Per night/room Mar 25 - Mar 26

Studio, 2 Queen Beds, Kitchenette

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom, Kitchenette (One Queen Bed)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 1 King Bed, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 2 Bedrooms, Kitchenette

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hotel Faubourg Montreal ratings based on 9 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Hotel Faubourg Montreal

Everyone (6) Family (1)
4 out of 5
Great location, walkable, close to transportation and safe. Helpful staff, great options for breakfast.

Posted by on Aug 14, 2023

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Comment from Hotel Management

Aug 14, 2023 by Jean-Jacques Seroux

Thank you so much for your very good rating!We are delighted you had a great stay with us!Warm regards

4 out of 5

Posted by on Jan 25, 2023

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Comment from Hotel Management

Mar 7, 2023 by Roberto

Chére Lisa, Merci d'avoir pris le temps de nous noter 4 sur 5. Nous espérons vous voir bientôt. Bien à Vous

5 out of 5
What I didn’t like Was when I questioned the Clerk at the Front desk upon check-in, why the room was $89 & not $68 like advertised. He asked us to provide proof, we showed him a on our phone screenshot of the room & price we had chosen. He did nothing to change this. Made us feel like it was OUR PROBLEM. We have been to this Hotel many times, unfortunately they have lost us as customers due to lack of concern for the Customers issue brought forward to them with no resolve. Not good

Posted by on Dec 16, 2019

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Comment from Hotel Management

Dec 18, 2019 by Minh N. - FOM

Dear guest, The rate that you booked was 89$ CAD and the rate you show us was $68 USD. We explained it to you but you refused to listen. Thanks,

3 out of 5
I didn't like the room. carpet too old . I had allergies me and my daughter . The stuff doesn't smile very seriouse. I had a trip one week before to new york compare to faubourg montreal a big difference. Very clean . stuff with big smile and helpful breakfast buffet was delicious.

Posted by on Nov 26, 2019

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Comment from Hotel Management

Nov 26, 2019 by Minh N. - FOM

Dear guest, Thank you for your feedback. Best regards,

3 out of 5
We entered the Hotel Faubourg Montréal but our room was in the adjacent hotel Candlewood suites. This was not what we expected.

Posted by on Jul 5, 2019

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Comment from Hotel Management

Jul 8, 2019 by Minh N. - FOM

Dear Brian, Thank you for your feedback. As we were having a issue with our system, our hotel was overbook and we had to find you a room at the hotel next to us. We are sorry about this situation out of our will. Best regards,

4 out of 5

Posted by on Jun 19, 2019

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Comment from Hotel Management

Jun 20, 2019 by Minh N. - FOM

Dear guest, Thank you for rating us 4 out of 5. Best regards,

5 out of 5

Posted by , from OSHAWA on Jun 27, 2022

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2 out of 5

Posted by on Jan 8, 2023

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Comment from Hotel Management

Mar 7, 2023 by Roberto

Chére Therese, Merci d'avoir pris le temps de nous noter 2 sur 5. Nous sommes désolés que vous n'ayez pas apprécié votre séjour chez nous.Nous espérons vous voir bientôt. Bien à Vous

5 out of 5
Grande chambre avec cuisinette! Stationnement intérieur. Vraiment bien.

Posted by on Jan 14, 2020

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Comment from Hotel Management

Jan 14, 2020 by Barbara

Bonjour, Nous vous remercions de votre bon commentaire par rapport à votre récent séjour parmis nous. Notre personnel est dévoué à offrir une expérience à tous nos clients. Merci!

Property Features

A computer station is on site and WiFi is free in public spaces. A 24-hour business center and meeting rooms are available. Free breakfast is served daily. A 24-hour fitness center, tour/ticket assistance, and a vending machine are also featured at the business-friendly Hotel Faubourg Montreal. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Montreal aparthotel is smoke free.

  • 1 building
  • 161 guestrooms or units
  • 8 levels
  • Meeting rooms
  • Built in 2002
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Montreal Central Station (1.4 km / 0.9 mi)
  • Metro station: Champ-de-Mars Station (0.4 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Faubourg Montreal offers 161 air-conditioned accommodations with safes and complimentary newspapers. Beds feature pillowtop mattresses. 42-inch LCD televisions come with cable channels. Accommodations at this 3-star aparthotel have kitchenettes with full-sized refrigerators/freezers, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Montreal aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room kitchenette
  • Pillowtop beds
  • LCD television
  • Cable channels
  • Refrigerator (full size)
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free buffet breakfast daily.

Nearby Activities

Recreational amenities at the aparthotel include a 24-hour fitness center.

  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property will place a credit card authorization of CAD 50 within 24 hours of booking.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 25.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: CAD 25 per accommodation, per day
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a smoke detector and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a smoke detector and a first aid kit in each accommodation. Contactless check-out is available.

  • Restricted number of spaces per unit
  • Number of spaces per unit - 1
  • Credit card pre-authorization
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit cards not accepted
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • LGBTQ friendly
  • Smoke detector
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: CAD 32 per night (in/out privileges)
  • Pet fee: CAD 25 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in fee: CAD 30 (subject to availability)
  • Late check-out fee: CAD 30 (subject to availability)
  • Rollaway bed fee: CAD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Centre-ville
  • Holiday Inn Express Centre-ville Hotel
  • Holiday Inn Express Montreal Centre-ville Downtown
  • Holiday Inn Express Montreal Downtown
  • Hotel Faubourg Montreal
  • Hotel Faubourg
  • Faubourg Montreal
  • Holiday Inn Express Montreal Centre-Ville Hotel Montreal
  • Hotel Faubourg Montreal Downtown
  • Faubourg Montreal Downtown

You should know

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.