Availability: Hotel Hacienda Cola de Caballo

Santiago hotel with 2 outdoor swimming pools

With a stay at Hotel Hacienda Cola de Caballo in Santiago, you'll be in the mountains and minutes from Cascada Cola de Caballo.

This hotel is within the region of Presa La Boca and Cumbres de Monterrey National Park.

Make yourself at home in one of the 98 air-conditioned guestrooms. Rooms have private balconies. Complimentary wireless Internet access is available to keep you connected. Bathrooms with shower/tub combinations feature jetted bathtubs and complimentary toiletries.

Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a nightclub, and an outdoor tennis court. Additional features include complimentary wireless Internet access, shopping on site, and wedding services.

Enjoy a satisfying meal at a restaurant serving guests of Hotel Hacienda Cola de Caballo.

Featured amenities include a business center and dry cleaning/laundry services. Planning an event in Santiago? This hotel has 10738 square feet (998 square meters) of space consisting of a conference center, conference/meeting rooms, and small meeting rooms.

Renovations & Closures

Details
This information supersedes all other information in this property's description that relates to these amenities.

Hotel Hacienda Cola de Caballo Amenities

General

Hotel Hacienda Cola de Caballo features a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and a spa tub. The hotel offers a restaurant. Business-related amenities at this 3-star property consist of a business center and small meeting rooms.

Public areas are equipped with complimentary high-speed wireless Internet access. Event facilities measuring 10738 square feet (998 square meters) include a conference center and conference/meeting rooms. This Santiago hotel also offers a nightclub, a fitness center, and a terrace.

  • Total number of rooms - 98
  • Business center
  • Conference space
  • Dry cleaning/laundry service
  • Fitness facilities
  • Full-service spa
  • Tours/ticket assistance
  • Free Wi-Fi
  • Beach/pool umbrellas
  • Number of outdoor pools - 2
  • Meeting rooms
  • Nightclub
  • Garden
  • Terrace
  • Restaurant
  • Room service
  • Conference center
  • Outdoor tennis court
  • Pool sun loungers
  • Conference space size (feet) - 10738
  • Conference space size (meters) - 998
  • Number of meeting rooms - 5
  • Tennis on site
  • Shopping on site
  • Spa tub
  • Wedding services
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Internet

Available in all rooms: Free Wi-Fi

Available in some public areas: Free Wi-Fi

Room Amenities
  • Premium TV channels
  • Premium bedding
  • Balcony
  • Air conditioning
  • Access via exterior corridors
  • Phone
  • Daily housekeeping
  • Bathrobes
  • Complimentary toiletries
  • Jetted bathtub
  • Hair dryer (on request)
  • Shower/tub combination
  • Television
  • Shared bathroom with sink in room
  • Free Wi-Fi
  • Blackout drapes/curtains
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Dining

Hacienda El Mirador - This restaurant specializes in regional cuisine.

Room service is available.

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Recreation

2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include an outdoor tennis court and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Game drive on site
  • Bicycle rentals on site
  • Volleyball on site
  • Ziplining nearby
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Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Nativa Spa. Services include massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

  • Reflexology
  • Aromatherapy treatments
  • Massages
Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom
  • Accessible path of travel
  • In-room accessibility

Hotel Hacienda Cola de Caballo Policies & Fees

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Accepted at this hotel: American Express, MasterCard, Visa

General

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

24-hour check-in

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Additional Details

No pets and no service animals are allowed at this property.

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