The water park staircase needs updating and the pool should be cleaned out more as there were plastic drink cups floating around.
Comment from Hotel Management
May 21, 2015 by Stacy-Ann Hayles, Journey Ambassador, Hotel Management
We really appreciate you taking the time to share your feedback with us. It is great to know that you were pleased with the service from the staff. We are in the process of making several upgrades to the property, including the water park. All the staff work very hard to keep the grounds clean, and we encourage all guests to do their part by using the receptacles provided around the property, but we are constantly reviewing and implementing more ways to keep all areas, particularly, the pools, clean at all times. We will be sure to let Latoya know that you liked the service she provided. Again, we are really grateful to you for sharing your experience and we hope you will stay with us again soon.