"Very Slow Check-in. Pool was freezing cold. Food and rooms were OK. Nice Superbowl Party. Workers lack motivation " More
On the beach
Within 6 miles (10 km) of this Lucea resort, you'll find Hanover Museum and Sir Alexander Bustamante Square & Around. Headland is within 6 miles (10 km) and Tryall Golf Club is within 9 miles (15 km).
All-inclusive
This all-inclusive resort features a private beach, free water park access, and a full-service spa. Relax with sun loungers and beach umbrellas, and enjoy a drink at one of the 3 beachside bars. There's fun for all ages with a free kid's club and mini golf, and families will appreciate the onsite laundry facilities.
Feb 20, 2024 by Justine - Guest Services
Dear David , We are pleased to have been selected as the premiere resort choice and sincerely trust that some memorable moments were created. We are disappointed to learn that the experience did not meet your expectations and we appreciate your feedback. We are taking the necessary steps to improve the aspects of the service that were less than desired. We hope to host you again so we can offer a more positive experience.
Nov 24, 2023 by Guest Relations Supervisor
Dear Damian, Thank you for sharing a review of your experience at our resort and rewarding us with a raving five-star rating! We are thrilled to have been given the opportunity to host you and offer an extraordinary and memorable vacation. We strive daily to fulfill our mission to turn our guests into fans, and we are grateful for your recommendation of our resort to your family and friends. We believe that our guests are the best ambassadors of our resort, and your recommendation is a testament to the quality of service we provide. We will continue to work hard to exceed your expectations and look forward to seeing you again soon!Warm regards,Krysten Nelson
Jun 27, 2023 by Guest Relations Supervisor
Dear Clarence,Thank you for sharing a review of your experience at our resort and rewarding us with a raving five-star rating! We are thrilled to have been given the opportunity to host you and offer an extraordinary and memorable vacation. We will continue to work hard to exceed your expectations and look forward to seeing you again soon!Warm regards,Krysten Nelson
Jun 11, 2023 by Dwight Spence
Hello Iveliss,Thank you for choosing our resort for you vacation getaway. We greatly appreciate you taking the time to provide us with your feedback. We are very pleased to know that you had a great stay... looking forward to hosting you again soon!
Apr 11, 2023 by Gerardo De Groot (General Manager)
Dear Jill,Thank you for sharing your review of your experience at our resort. It brings us tremendous delight that you loved everything about your stay!As we strive daily to fulfill our mission to turn guests into fans, we look forward to seeing you again and showing you all the positive changes we have implemented based on guest feedback.Warmest regards,Gerardo De GrootGeneral Manager
Mar 13, 2023 by Gerardo De Groot (General Manager)
Dear Angelica,Thank you for sharing your experience at our resort and choosing us as your vacation destination. We regret failing to meet or exceed your expectations, as it is never our intention for guests to have a negative impression of our resort or have an unsatisfactory experience during their stay with us. We do not condone or perform prejudicial practices of any kind at our resort, so it is disheartening to hear of such an encounter. We will share your comments with the relevant heads of the departments to investigate and ensure this does not reoccur by implementing more training and coaching for our team members.As we strive daily to fulfill our mission to turn guests into fans, we would appreciate the opportunity to welcome you back to provide the five-star experience you deserve and show you all the positive changes we have implemented. Warmest regards, Gerardo De Groot General Manager
Mar 21, 2023 by Gerardo De Groot (General Manager)
Dear Crystal,Thank you for choosing our resort as your vacation destination and rewarding us with the perfect score, a five out of five! We are overjoyed and honored to have received your review.As we strive daily to fulfill our mission to turn guests into fans, we look forward to welcoming you back on a future visit.Warmest regards,Gerardo De GrootGeneral Manager
Oct 12, 2021 by Enrico Pezzoli (General Manager)
Thank you for sharing your experience at Grand Palladium Jamaica Resort & Spa and contributing to the constant improvement of our service. We are pleased to hear that your stay with us was satisfactory and that you have taken home a beautiful memory. We work every day to turn customers into fans. We hope you will give us the opportunity to welcome you back at Grand Palladium Jamaica Resort & Spa. Warmest regards,
This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
Activities and facilities/equipment
All non-motorized water sports are included.
Water activities
Entertainment
Not included
Grand Palladium Jamaica Resort & Spa All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Grand Palladium Jamaica Resort & Spa All Inclusive you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 10 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 beach bars, 3 poolside bars, and 17 bars/lounges. WiFi is free in public spaces. This all-inclusive resort also offers a complimentary water park, a complimentary children's club, and a children's pool. Free self parking is available. Smoking is allowed in designated areas at this 4-star Lucea resort.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Grand Palladium Jamaica Resort & Spa All Inclusive offers 540 accommodations, which are accessible via exterior corridors and feature iPod docking stations and safes. Rooms open to balconies. Beds feature down comforters. 32-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Mo Bay - Overlooking the ocean and pool, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Chez Bubba - Overlooking the garden, this steakhouse specializes in international cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
The Blue Lagoon - This poolside buffet restaurant specializes in international cuisine and serves lunch only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Bhogali - Overlooking the ocean and pool, this theme restaurant specializes in Indian cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
El Agave - Overlooking the garden, this theme restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.
A private beach, 3 outdoor tennis courts, and a complimentary water park with waterslides are featured at the resort. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves with a trip to the onsite spa, which has 9 treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
A service charge of USD 17 per order applies for room service between 10:30 PM and 11 AM. There is no service charge for room service outside of these hours.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a smoke detector and a security system in each accommodation.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.