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Crowne Plaza Moncton-Downtown, an IHG Hotel

3.5-star property
1005 Main St, Moncton, NB 1-855-201-7819
3.3 out of 5
See all 3 travelocity Reviews

"No ramp from door where cab dropped me off to check-in. Otherwise a decent hotel so far. " More

By a verified traveler on Fri 31 May 2019

Points Of Interest

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Hotel Description

Eco-certified hotel near Moncton Capitol Theatre

Heart of Moncton

You'll be within half a mile (1 km) of Moncton Capitol Theatre and 2 miles (3 km) of CF Champlain with a stay here. Also, Moncton Coliseum is within 3 miles (5 km) and Mapleton Park is within 6 miles (10 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. There's a 24-hour gym on site, and a 24-hour front desk and a coffee shop are also provided.

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$91* Per night/room Apr 29 - Apr 30

Family Suite

Bed Count 1 Twin Bed Maximum Occupancy 6 Max

Premium Room, 1 King Bed with Sofa bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom

Bed Count 1 Twin Bed Maximum Occupancy 4 Max

Premium Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Crowne Plaza Moncton-Downtown, an IHG Hotel ratings based on 3 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Crowne Plaza Moncton-Downtown, an IHG Hotel

4 out of 5

Nice Experience

I am pleased with my stay at this hotel. The staff was very accommodating, and the rooms were comfortable. I would recommend this hotel to others.

Posted by on Jul 22, 2009

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4 out of 5
No ramp from door where cab dropped me off to check-in. Otherwise a decent hotel so far.

Posted by on May 31, 2019

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Comment from Hotel Management

May 31, 2019 by Eli

Thank you for letting us about your recent experience. We hope to see you soon again

2 out of 5

Unsatisfied customer

Poor customer service, the hotel charged us fees we were unaware of.

Posted by , from Moncton, NB, Canada on Dec 6, 2013

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Comment from Hotel Management

Mar 28, 2015 by Sean

Thank you for your comments. We apologize for the poor stay and hope you'll come stay with us again soon.

About the Crowne Plaza Moncton-Downtown, an IHG Hotel

Location 1005 Main St, Moncton, NB E1C1G9

Property Features

Crowne Plaza Moncton-Downtown, an IHG Hotel offers its guests a children's pool, an indoor pool, a sauna, and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Business amenities include a business center and meeting rooms. Event space at this hotel measures 150695 square feet (14000 square meters) and includes conference space. Tour/ticket assistance, a vending machine, and multilingual staff are also featured at the eco-certified Crowne Plaza Moncton-Downtown, an IHG Hotel. Parking is available for a fee. This Moncton hotel is smoke free.

  • 190 guestrooms or units
  • 8 levels
  • Meeting rooms
  • 150695 sq ft of conference space
  • 14000 sq m of conference space
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Crowne Plaza Moncton-Downtown, an IHG Hotel offers 190 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Premium cable television is provided. Bathrooms include complimentary toiletries, hair dryers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Premium channels
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 11:00 AM.

T Bones - This restaurant serves breakfast, lunch, and dinner.

24-hour room service is available.

Nearby Activities

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 19

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 25.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: CAD 35 per pet, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 4
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 17.95 per person
  • Self parking fee: CAD 16.00 per night
  • Pet fee: CAD 35 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Hotel Moncton-Downtown
  • Crowne Plaza Moncton-Downtown
  • Crowne Plaza Moncton Downtown Hotel Moncton
  • Crowne Plaza Moncton Downtown New Brunswick
  • Moncton Crowne Plaza
  • Crowne Plaza Moncton-Downtown Hotel

You should know

  • Up to 4 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Key Global
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.