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"The property itself is beautiful! The view from our room was beautiful. Housekeeping needs to be retrained or trained better. Day 1 , I gave them a p ... " More

By a verified traveler on Tue 05 Sep 2023

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Hotel Description

4.5-star beachfront hotel near Ocean Drive

On the beach

A stay at this Mid Beach hotel places you within half a mile (1 km) of Fontainebleau and 2 miles (3 km) of Collins Avenue Shopping Area. Miami Beach Boardwalk and Ocean Drive are also within 3 miles (5 km).

Luxury amenities

A full-service spa, 9 restaurants, and an outdoor pool are all featured at this luxury hotel. Families will appreciate the children's pool, onsite laundry facilities, and babysitting. Enjoy the gym and visit the 8 bars/lounges and poolside bar for drinks.

Deluxe Bayview Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$429* Per night/room Mar 31 - Apr 1

Sorrento Ocean View Junior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Tresor One Bedroom Ocean View Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Tresor Ocean View Junior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Sorrento Oceanfront One Bedroom Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Fontainebleau Miami Beach ratings based on 94 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Fontainebleau Miami Beach

Everyone (43) Couples (23) Family (22)
5 out of 5

Posted by , from VIERA on Dec 15, 2023

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Comment from Hotel Management

Dec 17, 2023 by Scott

Hi Chase, Thank you for choosing Fontainebleau Miami Beach as your holiday destination. It was a pleasure having you with us.We are delighted to hear that you had a great stay with us and that we managed to provide you with an experience that matched your expectations. We greatly appreciate you leaving us a positive review.Thank you for sharing your feedback. We hope to see you soon.Kind Regards,ScottFontainebleau Miami Beach Guest Services

5 out of 5

Posted by , from Liverpool on Nov 1, 2023

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Comment from Hotel Management

Nov 3, 2023 by Octavia

Hi Aubrey,Thank you for taking time out and providing us with this amazing feedback on your stay; it is truly appreciated. It was a great pleasure having you with us. It is evident from your rating that your stay was more than amazing, and we are glad we could cater to your needs exceptionally well. Our main goal is to make sure every guest leaves with a memorable experience after staying with us, and we are glad that was shown during your stay.We are looking forward to having you with us on your next visit to Miami.Kind RegardsOctaviaFontainebleau Guest Services.

5 out of 5

Posted by on Oct 27, 2023

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Comment from Hotel Management

Nov 16, 2023 by Octavia

Hi Steven,Thank you for your review and for choosing our hotel.Thank you for trusting us to meet your needs and expectations. I’m happy that you enjoyed your stay, and we are looking forward to having you again as a guest at our hotel.Best RegardsOctaviaFontainebleau Miami Beach Guest Services

5 out of 5

Posted by on Oct 2, 2023

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Comment from Hotel Management

Oct 22, 2023 by Octavia

Hi Alyson,Thank you for taking time out and providing us with this amazing feedback on your stay; it is truly appreciated. It was a great pleasure having you with us. It is evident from the rating and feedback you gave that your stay was more than amazing, and we are glad we could cater to your needs exceptionally well. Our main goal is to make sure every guest leaves with a memorable experience after staying with us, and we are glad that was shown during your stay.We are looking forward to having you with us on your next visit to Miami.Kind RegardsOctaviaFontainebleau Guest Services.

4 out of 5
The property itself is beautiful! The view from our room was beautiful. Housekeeping needs to be retrained or trained better. Day 1 , I gave them a pass they forgot to leave face towels. No problem minor hiccup. Day 2 pillowcase was left on the counter. Day 3 i saw the housekeroer and asked for extra towels she was good! I tipped her $20. Day 4, no condements for coffee were left and floor was not cleaned sand we tracked in the room was still there. I called housekeeping for each problem and they fixed it quickly. We were there for 6 days and it was beautiful, my only complaint is housekeeping. Parking was expensive as well $58 a day. Thats a bit much.

Posted by on Sep 5, 2023

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Comment from Hotel Management

Sep 5, 2023 by Octavia

Hi Tonya,You are highly appreciated for choosing to spend your time with us. We are glad to learn that you enjoyed our beautiful property as well as the view from your room. We are, however, disappointed to learn that you were not entirely happy with the service provided by our housekeeping department. We strive to provide a comfortable and stress-free stay, and we're sorry for falling short. You have our commitment to look further into the information provided to ensure that your next day is as seamless as it can be.Thank you once again for providing us with feedback. We look forward to serving you better on your next visit to Miami.Kind Regards OctaviaFontainebleau Miami Beach Guest Service

1 out of 5

Posted by on Sep 2, 2023

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Comment from Hotel Management

Sep 3, 2023 by Scott

Dear Valerie, Thank you for leaving your feedback from your stay at Fontainebleau Miami Beach.It is extremely regrettable that we could not meet your personal expectations. We strive to meet every guest with the Iconic levels of service that our guests have come to expect and are sorry to have fallen short of that. We will seek to do better.We take all of our reviews very seriously and use them in our continuous attempts to improve. Thank you for sharing your feedback.Kind Regards,ScottFontainebleau Miami Beach Guest Services.

1 out of 5
When we checked in we waited on line for over 35 mins to even check in. When we arrived in our room the walls are dirty and the TV hasn’t worked at all. We called guest services they hung up on us twice. The 3rd time we call they said it’s because the storm but the TV wasn’t working before the storm even started

Posted by on Sep 1, 2023

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Comment from Hotel Management

Sep 1, 2023 by Scott

Hi Kathleen, Thank you for leaving a review on your stay so far at Fontainebleau.We are terribly disappointed to hear it has not been perfect so far. With regards to your issues with the TV, we are sorry for the inconvenience it has caused unto you. And while your TV did have issues prior to the storm. The current outage has affected most of the property, which means our engineering team is unable to attend to TV related issues until the systems are up again. We appreciate the patience you have had and we understand the frustration you have gone through. In our guest services, we aim for a much higher standard of service than what you have been met with. This will be raised to the relevant persons and departments, as being dropped when needing assistance is absolutely unacceptable. Regarding the room, please contact our housekeeping services so we can see how we can assist with this. Or alternatively with any additional queries and issues you do have, our Front Desk will happily assist as well.We understand that it has not been perfect so far, but we hope the remainder of your stay is much improved.Kind Regards, Scott Fontainebleau Miami Beach Guest Services

4 out of 5

Posted by on Aug 20, 2023

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Comment from Hotel Management

Sep 10, 2023 by Octavia

Hi Omar,Thank you for your review and for choosing our hotel.Thank you for trusting us to meet your needs and expectations. I’m happy that you enjoyed your stay, and we are looking forward to having you again as a guest in our hotel.Best RegardsOctaviaFontainebleau Miami Beach Guest Services

3 out of 5
The overall amenities of the property was great.

Posted by , from MONTGOMERY on Aug 20, 2023

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Comment from Hotel Management

Aug 20, 2023 by Scott

Dear Rhonda.Thank you for visiting Fontainebleau Miami Beach, and for taking your time to leave a review after your stay. It is unfortunate that we fell slightly short of a 5-star experience. That is what we constantly aim for at the Fontainebleau. We are slightly disappointed we failed to exceed your expectations but are glad that the amenities we have on ur property were very enjoyable for you.We hope to see you again soon.Kind Regards,ScottFontainebleau Miami Beach Guest Services

1 out of 5

Posted by on Jul 8, 2023

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Comment from Hotel Management

Jul 29, 2023 by Octavia

Hi Stephanie, Thank you for choosing Fontainebleau Miami Beach as your holiday destination. We are saddened to hear that your stay with us was less than perfect. We sincerely apologize for failing to meet your expectations and provide you with a relaxing and great experience. We strive to meet every guest with the Iconic levels of service that they have come to expect. We are sorry to have fallen short of that. We will strive to do better. Thank you for taking the time to share your feedback. We hope that you will grant us the opportunity to better serve you in the near future.Kind Regards OctaviaFontainebleau Miami Beach Guest Service

About the Fontainebleau Miami Beach

Location 4441 Collins Avenue, Miami Beach, FL 33140

Property Features

Fontainebleau Miami Beach offers its guests a full-service spa, an outdoor pool, and a spa tub. There are 9 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 8 bars/lounges and a poolside bar. Business amenities include a business center, meeting rooms, and limo/town car service. A children's pool, a fitness center, and a sauna are also featured at the luxury Fontainebleau Miami Beach. Parking is available for a fee. Smoking is allowed in designated areas at this 4.5-star Miami Beach hotel.

  • 1504 guestrooms or units
  • 37 levels
  • 4 buildings
  • 9 dining venues
  • 8 bars or lounges
  • Meeting rooms
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Parking: Valet parking available for a surcharge

Room Amenities

Fontainebleau Miami Beach offers 1504 accommodations with iPod docking stations and minibars. Beds feature premium bedding. 20-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and safes. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (once per stay)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to noon.

Fontainebleau Miami Beach has 9 restaurants on site.

24-hour room service is available.

Nearby Activities

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Personal motorized watercraft on site
  • Motor boating on site
  • Scuba diving nearby
  • Parasailing on site

Spa Services

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Spa tub in spa
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 60.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100 per pet, per stay
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system in each accommodation. Contactless check-out is available.

  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are not available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per night
  • Resort fee: USD 53.58 per accommodation, per night

The resort fee includes:

  • Beach access
  • Beach loungers
  • Concierge service
  • Fitness center access
  • Fitness/yoga classes
  • Health club access
  • Newspaper
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 53.87 per person
  • Covered valet parking fee: USD 58.85 per night (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fontainebleau
  • Fontainebleau Hotel
  • Fontainebleau Hotel Miami Beach
  • Fontainebleau Miami Beach
  • Miami Beach Fontainebleau
  • Fontainebleau Miami Beach Hotel Miami Beach
  • Fontainebleau Resort Miami Beach
  • Fontainebleau Miami Beach Hotel
  • Fontainebleau Miami Miami
  • Fontainebleau Miami Beach Hotel
  • Fontainebleau Miami Beach Miami Beach
  • Fontainebleau Miami Beach Hotel Miami Beach

You should know

  • Pool access available from 7 AM to 7 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.