Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to check in with a pet must provide the pet's health certificate at check-in.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Cashless payment methods are available for all transactions.
- Service animals are allowed
- Service animals are exempt from fees/restrictions
- Humane animal treatment
- Guest education on local ecosystems and culture
- Credit card pre-authorization
- Property does not offer onsite COVID-19 testing
- Property does not require health documentation at check-in
- Comprehensive food waste policy
- Cashless transactions are available
- Comprehensive recycling policy
- Staff temperature checks are not conducted regularly
- Temperature checks are not available to guests
- Masks are not compulsory at the property
- Contactless food service / room service is available
- Reservation is not required for facilities onsite
- Property confirms they are implementing guest safety measures
- Contactless check-out is not available
- Water dispenser use by guests actively encouraged
- Staff does not wear personal protective equipment
- Mobile key entry is not available
- Debit cards not accepted
- Food service has been amended for enhanced safety
- Protective clothing is not available to guests
- No shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Staffed front desk
- Social distancing measures are not in place
- Contactless check-in is not available
- Parking height restrictions apply
- Individually-wrapped food options are not available
- No gap period between guest stays
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for buffet breakfast: approximately MXN 297–396 per person
- Valet parking fee: MXN 110 per day
- Pet fee: MXN 766.08 per pet, per day
- Service animals are exempt from fees
- Late check-out fee: MXN 690 (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
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