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Hotel Universal

1.5 star property
Hotel near Zócalo in Mexico City

Choose dates to view prices

Hotel Universal

Photo gallery for Hotel Universal

LCD TV, DVD player
Exterior
Standard Room, 1 Double Bed | Free WiFi
Shower, free toiletries, hair dryer, slippers
Property amenity

Overview of Hotel Universal

Reviews
8.2

Very good

Popular amenities

  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • HousekeepingHousekeepingHousekeeping
  • 24/7 front desk24/7 front desk24/7 front desk

Your area essentials

Map
Calzada de Guadalupe No. 25, Col. Maza, Mexico City, CDMX, 06270
  • Popular LocationPalacio de Bellas Artes4 min drive
  • Popular LocationPaseo de la Reforma4 min drive
  • Popular LocationZócalo5 min drive
  • AirportMexico City (MEX-Mexico City Intl.)13 min drive

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Free WiFi

Superior Room, 1 King Bed

  • 161 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Free WiFi

Standard Room, 1 Double Bed

  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Room
Hotel Cozumel
Free WiFi
Restaurant
Breakfast available
Room service
3.6 out of 5, Good, (1000)
The price is $19
per night
$22 total
includes taxes & fees
May 2 - May 3
Hotel Cozumel

About the neighborhood

Mexico City

Downtown Mexico City stay.Your stay at this Downtown Mexico City hotel places you within 2 miles (3 km) of Zócalo and Palacio de Bellas Artes. Alameda Central and Paseo de la Reforma are also within 3 miles (5 km).

What's nearby

  • Alameda Central - 4 min drive
  • Palacio de Bellas Artes - 4 min drive
  • Paseo de la Reforma - 4 min drive
  • Zócalo - 5 min drive
  • Basilica of Our Lady of Guadalupe - 6 min drive

Getting around

  • Estacion F.C Hidalgo (destruida) Station - 3 min walk
  • Mexico City Buenavista Station - 11 min drive
  • Benito Juarez International Airport (MEX) - 14 min drive

Restaurants

  • Caldos de Gallina la Villa - 7 min walk
  • La kafeta - 7 min walk
  • Tortas don juan - 7 min walk
  • Tortas Gigantes la Villa - 7 min walk
  • Meson del Molinero - 5 min walk

About this property

Hotel Universal

Hotel near Zócalo in Mexico City
Hotel Universal offers its guests tour/ticket assistance, a vending machine, and a front-desk safe. Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis.

This Mexico City hotel is smoke free.

  • 42 guestrooms or units
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Elevator
  • No smoking on site
Hotel Universal offers 42 accommodations with DVD players and complimentary bottled water. LCD televisions come with cable channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • DVD player

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite parking
  • Onsite parking options include a garage and a carport

Accessibility

  • Elevator

Room amenities

Entertainment

  • DVD player
  • LCD TV with cable channels

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels

Food and drink

  • Free bottled water

More

  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 8:00 AM; Check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age: 18

Check-out

Check-out before 2 PM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 8 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Contactless check-out is available.

We should mention

  • One child 8 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Universal Mexico City
Universal Mexico City
Hotel Universal Hotel
Hotel Universal Mexico City
Hotel Universal Hotel Mexico City

Frequently asked questions

How close is Hotel Universal to the airport?

Hotel Universal is 4.7 mi (14-min drive) away from the Benito Juarez International Airport (MEX) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Universal?

As of Apr 18, 2024, prices found for a 1-night stay for 2 adults at Hotel Universal on Apr 25, 2024 start from $15.7, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Universal have an airport shuttle?

Airport shuttle services are not available at Hotel Universal.

Does Hotel Universal offer free breakfast?

Hotel Universal does not offer free breakfast.

Is there a casino at Hotel Universal?

No, there is no casino at this hotel.

What time is check-in at Hotel Universal?

Check-in start time: 8:00 AM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Hotel Universal?

This hotel offers free self parking.

Does Hotel Universal have a pool?

Hotel Universal does not have a pool.

Does Hotel Universal have a spa?

There are no spa services available at this hotel.

How close is Hotel Universal to downtown Mexico City?

Hotel Universal is 1.5 mi away from Mexico City.

Hotel Universal Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 105 out of 284 reviews" "
Rating 8 - Good. 113 out of 284 reviews" "
Rating 6 - Okay. 42 out of 284 reviews" "
Rating 4 - Poor. 10 out of 284 reviews" "
Rating 2 - Terrible. 14 out of 284 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Abraham

Stayed 3 nights in Jan 2024

4/10 Poor

Doug

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was helpful. The bed was ok. The room smelled of cigarettes. It was dark with all the lights on. The wifi was barely usable. It was very inconvenient to get to. 20 min to any subway.
Stayed 1 night in Jan 2024

10/10 Excellent

Jose

Stayed 1 night in Jun 2023

10/10 Excellent

Nathalie, San Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked it, very affordable, convenient, very nice staff. I would stay there again.
Stayed 5 nights in Jun 2022

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice.
Stayed 3 nights in Apr 2022

8/10 Good

Grzegorz, montreal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its good for what you pay for. The staff are welcoming and friendly.Close to public transportation.
Stayed 21 nights in Mar 2022

10/10 Excellent

jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

2/10 Terrible

Holly

Disliked: Staff & service, property conditions & facilities, room comfort
Unless you are a local, don't stay.
I am very disappointed, the hotel is hot and in a less than safe area. None of the staff speak English. The reviews you see on hotels.com are VERY misleading. The wifi is non existent and the "A/C" is a fan that blows hot air around. I was only able to bear one night and my wife and I had to move to a different hotel closer to the city center. We were told that this hotel is for locals. Not for tourists, so please bear that in mind! The price is good, but you're paying for what you will get. Poor room, poor a/c, poor wifi, and poor communication.
Stayed 13 nights in Apr 2021

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

8/10 Good

Jose Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020