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 Memphis • 1 Room
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Hyatt Place Memphis/Germantown

3-star property
9161 Winchester Rd, Memphis, TN 1-855-201-7819
4.8 out of 5
Exceptional!
See all 10 travelocity Reviews

"Easy route to Methodist Hospital in Germantown. " More

By a verified traveler on Fri 28 Apr 2023

Points Of Interest

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Hotel Description

3-star hotel in Southwind

Southwind stay

Your stay at this Southwind hotel places you within 3 miles (5 km) of Mike Rose Soccer Complex and TPC Southwind. Also, Baptist Memorial Hospital-Collierville is within 3 miles (5 km) and Carriage Crossing is within 6 miles (10 km).

Free perks

This hotel features a 24-hour gym and a seasonal outdoor pool. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free perks include buffet breakfast, free self parking, and an area shuttle.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$119* Per night/room Apr 28 - Apr 29

Room, 2 Queen Beds (High Floor)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hyatt Place Memphis/Germantown ratings based on 10 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hyatt Place Memphis/Germantown

Everyone (6) Couples (1) Family (2)
5 out of 5
Fine, great value

Posted by on Dec 21, 2023

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Comment from Hotel Management

Dec 28, 2023 by GM

Thank you for the great review. It was our pleasure to be your host and hope you will stay with us again on your next trip to the area.

5 out of 5

Posted by on Aug 6, 2023

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Comment from Hotel Management

Sep 8, 2023 by GM

Thank you for the feedback about your stay. We will share with our staff. We hope to see you again on your next trip to the area.

5 out of 5
Easy route to Methodist Hospital in Germantown.

Posted by on Apr 28, 2023

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Comment from Hotel Management

May 26, 2023 by GM

Glad this was a convenient location for you. Hope you will stay with us again if in the area.

5 out of 5

Posted by on Mar 24, 2022

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5 out of 5
Very well maintained and clean!

Posted by on Dec 21, 2021

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Comment from Hotel Management

Dec 23, 2021 by Bennett, Front Office Manager

Thank you for your positive feedback.

4 out of 5

Posted by , from SHAWNEE on Dec 5, 2021

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5 out of 5
On business trip and very comfortable stay that was convenient for my work.

Posted by , from MADISON on Sep 21, 2021

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Comment from Hotel Management

Sep 22, 2021 by GM

Thank you for your kind words. We look forward to your next visit.

5 out of 5
I liked the area. It was well kept, spacious and beautiful. No complaints.

Posted by on Apr 29, 2021

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Comment from Hotel Management

Apr 29, 2021 by GM

Thnaks for the great comments. We will share them with ur staff. We hope to see you on your next visist to the area.

5 out of 5
The room was clean. The staff was very friendly. We will be going back

Posted by , from Zeigler on Aug 24, 2020

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Comment from Hotel Management

Aug 28, 2020 by GM

Thank you for your great feedback! We hope you will stay with us again, when in the Germantown area.

4 out of 5
i like the location of the property and wish i could have the food there..

Posted by , from memphis tn on Jun 2, 2020

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Comment from Hotel Management

Jun 2, 2020 by GM

Thank you for the great review. Come stay with us again.

About the Hyatt Place Memphis/Germantown

Location 9161 Winchester Rd, Memphis, TN 38138

Property Features

Hyatt Place Memphis/Germantown offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a coffee shop/cafe on site. Free breakfast is served. WiFi is free in public spaces. Business amenities include a 24-hour business center and 2 meeting rooms. The business-friendly Hyatt Place Memphis/Germantown also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Self parking is free. This 3-star Memphis hotel is smoke free.

  • 1 building
  • 127 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Free area shuttle
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free area shuttle
  • Parking: Free self parking

Room Amenities

Hyatt Place Memphis/Germantown offers 127 air-conditioned accommodations with coffee/tea makers and designer toiletries. Accommodations have separate sitting areas and are furnished with queen sofa beds. Pillowtop beds feature down comforters. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Sitting area
  • Pillowtop beds
  • Pull-out sofa bed
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Down blanket
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free buffet breakfast.

Bakery Cafe - This café serves light fare only.

Guest Kitchen - This restaurant serves breakfast, lunch, and dinner. Open 24 hours.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Guests will receive smart lock details.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • No rollaway/extra beds available
  • Smoke detector

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Place Hotel Memphis/Germantown
  • Hyatt Place Memphis/Germantown
  • Hyatt Place Memphis/Germantown Hotel Germantown
  • Hyatt Place Memphis/Germantown Germantown
  • Hyatt MemphisGermantown Germa
  • Hyatt Place Memphis Germantown
  • Hyatt Place Memphis/Germantown Hotel
  • Hyatt Place Memphis/Germantown Memphis
  • Hyatt Place Memphis/Germantown Hotel Memphis

You should know

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.