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"Free Breakfast only had packaged muffins and granola bars with coffee and hot chocolate. No ice machine. " More

By a verified traveler on Wed 13 Mar 2019

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Hotel Description

Hotel near Wolfchase Galleria in Cordova

In Cordova

You'll find Tennessee Shakespeare Company and Wolfchase Galleria within 3 miles (5 km) of this hotel. Cordova Community Center and Cordova Country Club are also within 3 miles (5 km).

Property Amenities

This hotel features free WiFi in public areas, a safe deposit box, and laundry facilities.

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$88* Per night/room Apr 28 - Apr 29

Deluxe Studio, Multiple Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Extended Stay America Select Suites Memphis Cordova ratings based on 7 Verified Reviews

Review Summary
2.4 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Extended Stay America Select Suites Memphis Cordova

Everyone (4) Family (3)
1 out of 5

Posted by on Oct 14, 2020

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Comment from Hotel Management

Oct 14, 2020 by Hotel Management

Thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations; please accept our apologies for the issues that impacted your rating. We hope you will give us an opportunity to restore your confidence in us on a future visit. Sincerely, Hotel Management

1 out of 5
The kitchen was so dirty it had food all in the sink and on counter all over the stove. The drawers had socks and underwear left in them. They never came and gave us clean towels. The first night we only had 1 wash cloth. I had to go and get more towels and wash clothes the next day. I told the lady on duty all she said was it was a busy weekend. When we got there they wanted to give us 1 queen bed when I had booked 2 queen beds. I told them no way way we reserved 2 beds. They said they were over booked.

Posted by on Mar 25, 2019

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Comment from Hotel Management

Mar 26, 2019 by Hotel Management

Thank you for being our guest. We are sorry for the issues you encountered. This is not the level of service we generally provide, and it certainly does not meet our standards. Your comments will be shared with the appropriate team members, so we can take action to prevent these issues from happening again. Please revisit us so we can restore your faith in our hotel and provide you with the hospitality you should always expect from us. Sincerely, Hotel Management

1 out of 5

Posted by on Mar 25, 2019

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Comment from Hotel Management

Apr 14, 2019 by Hotel Management

Thank you for taking the time to post your feedback. It is disheartening to read that we did not live up to our usual standards, and we are truly sorry your stay was less than satisfactory. We hope you will give us another chance to provide you with a much-improved experience. Sincerely, Hotel Management

4 out of 5
Free Breakfast only had packaged muffins and granola bars with coffee and hot chocolate. No ice machine.

Posted by on Mar 13, 2019

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Comment from Hotel Management

Mar 14, 2019 by Hotel Management

Thank you for being our guest at Extended Stay America. We’re glad to know overall you had a pleasant time with us, but we’re sorry for not meeting some of your expectations. Please know every room has a full-size refrigerator which includes ice trays for our guests’ convenience and that is why we do not have the ice machine on the floors. We will also share your feedback regarding our grab-and-go breakfast with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. It was our pleasure hosting you, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management

3 out of 5
Nothing was unique. The furniture, stove, amenities and tv were aged, outdated and show signs of wear and tear

Posted by on Mar 12, 2019

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Comment from Hotel Management

Mar 14, 2019 by Hotel Management

Thank you for posting a review. Please accept our apologies for not meeting your expectations regarding the outdated furnishings. Although we continue to receive high marks for service and cleanliness, we do acknowledge that it is time for some updates. We hope to have the opportunity to make a better impression on a future stay. Sincerely, Hotel Management

2 out of 5
Upon checking I had to sign some statement of additional charges that would be levied if I trashed the room or smoked in it. (I don’t smoke nor do I trash rooms) Light bulbs were missing from lamps. Labels were placed on lamps, advising something was wrong. Hair dryer was missing from the bathroom. Hotel staff asked me to return to the front desk upon checkout. Bathroom was small. I won’t stay at this chain in the future b

Posted by on Dec 10, 2018

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Comment from Hotel Management

Dec 11, 2018 by Hotel Management

Please accept my sincere apologies for the issues you encountered and regret the inconvenience it caused. We are sorry not meeting all of your expectations, and please be assured that corrective actions are being taken. We are committed to making sure that we don't repeat what you experienced. Thanks again for your feedback, and we hope that you'll give us another chance and consider staying with us again in the future. Sincerely, Hotel Management

5 out of 5

Great deal with friendly staff!

Location: Lots of things on Germantown Parkway. A bit far from Downtown, Graceland, and the Airport but an incredible deal nonetheless.
Wonderfull accommodations and incredibly friendly staff! Highly recommend this hotel.

Posted by , from Pittsburgh, PA on Jan 14, 2016

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About the Extended Stay America Suites Memphis Cordova

Location 8110 Cordova Center Dr, Cordova, TN 38016

Property Features

As a guest of Extended Stay America Select Suites Memphis Cordova, you'll find a vending machine, laundry facilities, and a front-desk safe. WiFi is free in public spaces. Extended Stay America Select Suites Memphis Cordova also features a television in a common area and an elevator. This Cordova hotel is smoke free.

  • 72 guestrooms or units
  • 3 levels
  • Self-service laundry
  • Front desk (limited hours)
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

Extended Stay America Select Suites Memphis Cordova offers 72 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

  • Bathrooms are partially open
  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

The front desk is open daily from 9:00 AM - 10:00 PM. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The front desk at this property is open daily from 9:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 9:00 AM
  • Front desk closes daily at 10:00 PM
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Cordova
  • Extended Stay America Memphis Cordova
  • Extended Stay America Memphis Hotel Cordova
  • Studioplus Memphis Cordova Hotel Cordova
  • Extended Stay America Memphis Cordova Hotel
  • Extended Stay America Memphis Cordova
  • Extended Stay America Suites Memphis Cordova
  • Extended Stay America Select Suites Memphis Cordova Hotel
  • Extended Stay America Select Suites Memphis Cordova Cordova

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.