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4.5-star family-friendly hotel in Docklands (NewQuay Promenade) near Etihad Stadium
With a stay at Docklands Apartments Grand Mercure in Docklands (NewQuay Promenade), you'll be minutes from Melbourne City Marina and close to Crown Casino.
This 4.5-star hotel is close to Federation Square and Melbourne Cricket Ground.
Make yourself at home in one of the 150 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. Rooms have private furnished balconies or patios. 32-inch LCD televisions with premium TV channels provide entertainment, with wired and wireless Internet access available for a surcharge. Conveniences include direct-dial phones, as well as desks and separate sitting areas.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional amenities include concierge services, babysitting/childcare (surcharge), and a hair salon.
Grab a bite to eat at one of the hotel's 10 restaurants and 5 coffee shops/cafés, or stay in and take advantage of room service (during limited hours). Relax with a refreshing drink at one of the 10 bars/lounges.
Featured amenities include complimentary high-speed (wired) Internet access, a business center, and limo/town car service. Planning an event in Docklands? This hotel has facilities measuring 194 square feet (18 square meters), including a meeting/conference room. A roundtrip airport shuttle is provided for a surcharge (available on request).
In addition to a marina, Docklands Apartments Grand Mercure features an outdoor pool and a fitness center. Dining is available at one of the hotel's 10 restaurants and guests can grab coffee at one of the 5 coffee shops/cafés. The property also has a grocery store. Guests can unwind with a drink at one of hotel's 10 bars/lounges. An Internet point is located on site and wired high-speed Internet access is complimentary.
This 4.5-star property offers access to a business center, limo/town car service, and audiovisual equipment. Event facilities measuring 194 square feet (18 square meters) include a meeting/conference room. This family-friendly hotel also offers a library, tour/ticket assistance, and multilingual staff. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests.
Docklands Apartments Grand Mercure is a smoke-free property.
- Computer station
- Internet point
- Business services
- 24-hour front desk
- Air-conditioned public areas
- Babysitting or childcare (surcharge)
- Airport transportation (surcharge)
- Business center
- Total number of rooms - 150
- Number of floors - 12
- Audiovisual equipment
- Self parking (surcharge)
- Number of bars/lounges 10
- Number of coffee shops/cafes - 5
- Complimentary newspapers in lobby
- Currency exchange
- Dry cleaning/laundry service
- Event catering
- Express check-in
- Express check-out
- Fitness facilities
- Grocery store
- Hair salon
- Designated smoking areas
- Tours/ticket assistance
- Free wired high-speed Internet
- Luggage storage
- One meeting/conference room
- Concierge services
- Laundry facilities
- Limo or Town Car service available
- Marina on site
- Medical assistance available
- Multilingual staff
- Room service (limited hours)
- Secure covered parking (surcharge)
- Number of restaurants - 10
- Meeting facilities size (feet) - 194
- Meeting facilities size (meters) - 18
- Shopping on site
- Smoke-free property
- Number of buildings/towers - 8
- Swimming pool - outdoor
- Tour assistance
Available in all rooms: Wireless Internet access (surcharge), Wired high-speed Internet access (surcharge)
Available in some public areas: Free wired high-speed Internet
Secure covered parking (surcharge), Self parking (surcharge)
- Room Amenities
- Premium TV channels
- CD player
- Separate sitting area
- Furnished balcony or patio
- Climate control
- Soundproofed rooms
- Air conditioning
- Direct-dial phone
- Cooking facilities
- Coffee/tea maker
- Wake-up calls
- Daily housekeeping
- Extra towels/bedding
- Private bathroom
- Complimentary toiletries
- Hair dryer
- Makeup/shaving mirror
- In-room massage available
- Sewing kit
- Separate bathtub and shower
- Rainfall showerhead
- In-room childcare (surcharge)
- Satellite TV service
- Wireless Internet access (surcharge)
- Wired high-speed Internet access (surcharge)
- Iron/ironing board
- Clock radio
- Window opens
- Rollaway/extra beds available
- Cookware, dishware, and utensils
- Blackout drapes/curtains
- Separate dining area
- Full-sized refrigerator/freezer
- Kitchen linens (dishtowels, sponges, etc.)
- Separate living room
- Cribs/infant beds (surcharge)
- LCD TV
Docklands Apartments Grand Mercure has 10 restaurants on site.
In-room dining choices include breakfast, lunch, dinner, and light snacks, available from room service (during limited hours).
Recreational amenities at the hotel include an outdoor pool and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Running track/path nearby
- Tennis nearby
- Pilates classes/instruction nearby
- Yoga classes/instruction nearby
- Aerobics nearby
- Bicycle rentals nearby
- Playground nearby
- Swimming on site
- Accessible bathroom
- Accessible path of travel
- Accessible parking
- In-room accessibility
Policies & Fees
Check-in time starts at 2 PM
Check-out time is 10 AM
- Payment types
Accepted at this hotel: American Express, Diners Club, MasterCard, Visa
Pets not allowed
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
- The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Fee for in-room wireless Internet: AUD 18 per night (rates may vary)
- Fee for in-room high-speed Internet (wired): AUD 18 per night (rates may vary)
- Self parking fee: AUD 20 per night (in/out privileges)
- Late check-out fee: AUD 50
- Crib (infant bed) fee: AUD 15 per night
- Rollaway bed fee: AUD 49 per night
- Onsite credit card charges are subject to a surcharge
Awards & Affiliations
- A Green / Sustainable Property - Third Party CertifiedThis property participates in Green Globe Certification, a third-party certification program that has been independently certified. Third-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An objective assessment of a company's sustainable tourism practices has been performed at this property by an auditor who is independent of the third-party certification program.
Official Australia STAR Rating provided by AAA Tourism Pty Ltd
AAA Tourism Pty Ltd assigns an official STAR Rating for accommodations in Australia. This Self Catering property is rated 4.5 stars.