Availability

Please enter your travel dates.

5-star luxury hotel in Southbank near Crown Casino

When you stay at Crown Metropol in Southbank, you'll be connected to the convention center and minutes from Crown Casino and Melbourne Aquarium.

This 5-star hotel is close to Federation Square and Melbourne Cricket Ground.

Make yourself at home in one of the 658 air-conditioned rooms featuring refrigerators and LCD televisions. Cable programming and iPod docking stations are provided for your entertainment, while wireless Internet access (surcharge) keeps you connected. Conveniences include phones, as well as safes and desks.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including outdoor tennis courts, a health club, and an indoor pool. Additional features include wireless Internet access (surcharge), babysitting/childcare (surcharge), and gift shops/newsstands.

Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of 24-hour room service. Buffet breakfasts are available daily for a fee.

Featured amenities include a 24-hour business center, an Internet point, and a computer station. Event facilities at this hotel consist of a conference center, conference/meeting rooms, and small meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and parking (subject to charges) is available onsite.


General

In addition to a full-service spa, Crown Metropol features outdoor tennis courts and an indoor pool. The hotel offers a snack bar/deli. Business amenities at this 5-star property consist of a 24-hour business center, a technology helpdesk, and secretarial services.

An Internet point is located on site and high-speed wireless Internet access is available for a surcharge. Event facilities include a conference center, conference/meeting rooms, and a meeting/conference room. This luxury hotel also offers a health club, a spa tub, and a sauna. Guests can use the business facilities at a partner hotel. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests. Limited onsite parking is available on a first-come, first-served basis (surcharge). A total renovation of this property was completed in 2011.

Crown Metropol has designated areas for smoking.

  • Air-conditioned public areas
  • Babysitting or childcare (surcharge)
  • Airport transportation (surcharge)
  • Total number of rooms - 658
  • ATM/banking
  • Audiovisual equipment
  • Ballroom(s)
  • Banquet facilities
  • Beauty services
  • Breakfast available (surcharge)
  • Business services
  • Complimentary newspapers in lobby
  • Computer rental
  • Concierge desk
  • Multiple large conference rooms
  • Event catering
  • Exhibit space
  • Express check-out
  • Full-service health spa
  • Gift shops or newsstand
  • Hair salon
  • Tours/ticket assistance
  • Wireless Internet access - surcharge
  • Technology support staff
  • Internet point
  • Computer station
  • Designated smoking areas
  • 24-hour front desk
  • Tour assistance
  • Dry cleaning/laundry service
  • Elevator/lift
  • Shopping on site
  • Health club
  • Currency exchange
  • Laundry facilities
  • Express check-in
  • Luggage storage
  • Parking limited (surcharge)
  • Library
  • Massage - spa treatment room(s)
  • Medical assistance available
  • Multiple small meeting rooms
  • One meeting/conference room
  • Multilingual staff
  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Parking (surcharge)
  • Porter/bellhop
  • Room service (24 hours)
  • Number of meeting/conference rooms - 4
  • Year Built 2011
  • 24-hour business center
  • Tennis on site
  • Conference center
  • Outdoor tennis courts 2
  • Snack bar/deli
  • Pool sun loungers
  • Sauna
  • Secretarial services
  • Security guard
  • Number of buildings/towers - 1
  • Spa services on site
  • Spa tub
  • Steam room
  • Swimming pool - indoor
  • Technology helpdesk
  • Television in lobby
  • Wedding services
Show more

Internet

Available in all rooms: Wireless Internet access (surcharge)

Available in some public areas: Wireless Internet access - surcharge


Parking

Parking (surcharge), Self parking (surcharge), Valet parking (surcharge), Parking limited (surcharge)


Room Amenities
  • Pay movies
  • Phone
  • Refrigerator
  • Minibar
  • Coffee/tea maker
  • Private bathroom
  • Desk
  • Cable TV service
  • HDTV
  • Wireless Internet access (surcharge)
  • iPod docking station
  • Climate control
  • Soundproofed rooms
  • In-room massage available
  • In-room safe
  • Air conditioning
  • Complimentary newspaper
  • LCD TV
  • Connecting / adjoining rooms available
Show all room amenities

Dining

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.

Mr Hive Kitchen and Bar - This restaurant specializes in French cuisine and serves breakfast, lunch, dinner, and brunch. Guests can enjoy drinks at the bar.

In-room dining choices include breakfast, lunch, dinner, and late night fare, available from 24-hour room service.

Show dining options

Recreation

Outdoor tennis courts and a health club are featured at the hotel. An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Racquetball/squash nearby
  • Running track/path nearby
  • Basketball nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Playground nearby
  • Aerobics on site
  • Pilates classes on site
  • Swimming on site
  • Tennis on site
  • Tennis lessons on site
  • Yoga classes/instruction on site
  • Rock climbing nearby
Show recreation options

Spa

ISIKA has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Thai massage
  • Sports massage
  • Detoxification wrap
  • Number of treatment rooms 10
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Body treatments
  • Facial treatments
Show spa details

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible path of travel
  • Accessible parking


Check-in

Check-in time starts at 2 PM

Minimum check-in age is 18


Check-out

Check-out time is 11 AM


Payment types

Accepted at this hotel: American Express, Diners Club, JCB International, MasterCard, Visa


General

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Debit cards not accepted

Only service dogs are allowed

24-hour check-in

Show all policies

Fees
Show non-mandatory fees Hide

Additional Details

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.


Details
A Green / Sustainable Property - Third Party Certified
This property participates in Green Globe Certification, a third-party certification program that has been independently certified. Third-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An objective assessment of a company's sustainable tourism practices has been performed at this property by an auditor who is independent of the third-party certification program.
Show more

Details

This property does not have an official STAR Rating from AAA Tourism Pty Ltd. For the benefit of our customers, we have provided a rating based on our rating system.


Sorry, we seem to have had an issue loading our review content. Try again?