"Beautiful property. Service was ok. Not at the level I expected given the cost of our room. " More
On the beach
Within a 10-minute walk of this Wailea resort, you'll find Shops at Wailea and Wailea Beach. Also, Ulua Beach Park is within half a mile (1 km) and Wailea Shopping Village Shopping Center is within 2 miles (3 km).
Full-service spa, sauna
A full-service spa, 5 restaurants, and 9 outdoor pools are all featured at this resort. Traveling on business? Take advantage of the business center, express check-in, and valet parking. 2 poolside bars and 2 bars/lounges are featured at this resort, along with a gym.
Aug 10, 2022 by General Manager
Aloha Frank, Thank you for the excellent rating of your recent stay at Grand Wailea. Guests often highlight our beautiful property and that it provides an island retreat with all the modern conveniences, and we are delighted to know that it was a high point for you as well. However, hearing that you felt our service fell short is disappointing and not the lasting impression we want you to have. Please know that we will speak with our team to ensure we provide industry-leading service with a smile to every guest. Thank you again for your review, and it would be wonderful to see you again. Mahalo, JP Oliver, Managing Director
Grand Wailea Maui, A Waldorf Astoria Resort offers its guests a full-service spa, 9 outdoor swimming pools, a waterslide, and a spa tub. There are 5 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 2 bars/lounges. A business center and 7 meeting rooms are available. Event space at this resort measures 28000 square feet (2601 square meters) and includes conference space. A children's pool, a fitness center, and a sauna are also featured at the business-friendly Grand Wailea Maui, A Waldorf Astoria Resort. Parking is available for a fee. Smoking is allowed in designated areas at this Kihei resort.
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Valet parking (surcharge)
Grand Wailea Maui, A Waldorf Astoria Resort offers 776 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to furnished lanais. Beds feature premium bedding. Televisions come with premium digital channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, designer toiletries, and complimentary toiletries. This Kihei resort provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.
Olivine - Overlooking the ocean, this restaurant serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).
Botero Lounge - Overlooking the ocean, this sushi bar serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Humuhumunukunukuapuaa - Overlooking the ocean, this seafood restaurant serves dinner only. Open daily.
Loulu - Onsite coffee shop. Open daily.
'Ikena - This buffet restaurant serves breakfast only. Open daily.
Room service (during limited hours) is available.
9 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a spa tub, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Kilolani Spa has 14 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.
The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - W58813782-01
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is W58813782-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard, debit cards, and cash. This property uses a grey water recycling system. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Guests will be asked to pay the following charges at the property:
The resort fee includes:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.