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Microtel Inn by Wyndham Matthews/Charlotte

2-star property
1603 Matthews Mint Hill Rd, Matthews, NC 1-855-201-7819
3.0 out of 5
See all 14 travelocity Reviews

"The gentleman at the front desk was extremely friendly and helpful I will come back because of him " More

By a verified traveler on Wed 08 Jul 2020

Points Of Interest

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Hotel Description

Hotel near Sportsplex at Matthews in Matthews

In suburbs

You'll find Sportsplex at Matthews and Novant Health Matthews Medical Center within 2 miles (3 km) of this hotel. Bojangles' Coliseum is within 9 miles (15 km) and Ovens Auditorium is within 12 miles (20 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Business travelers can take advantage of the business center. Express check-out, a computer station, and free newspapers are also on offer.

Standard Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$57* Per night/room May 5 - May 6

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Microtel Inn by Wyndham Matthews/Charlotte ratings based on 14 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 1.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Microtel Inn by Wyndham Matthews/Charlotte

Everyone (12) Family (1)
4 out of 5
Small & Outdated.

Posted by on Nov 15, 2022

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Comment from Hotel Management

Dec 1, 2022 by GM

Thank you for your feedback, we appreciate your business.

4 out of 5

Posted by on Aug 21, 2022

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5 out of 5

Posted by on Sep 27, 2021

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5 out of 5

Posted by on Jul 26, 2020

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Comment from Hotel Management

Jul 31, 2020 by GM

Thank you for your feedback, we appreciate your business!!

5 out of 5
The gentleman at the front desk was extremely friendly and helpful I will come back because of him

Posted by , from Matthews, North Carolina on Jul 8, 2020

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Comment from Hotel Management

Jul 8, 2020 by GM

Awesome to hear. Thanks so much for your feedback, we appreciate your business!!

3 out of 5
Rooms are really really small didnt realize how small from the pics but not a bad stay

Posted by on Nov 29, 2019

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Comment from Hotel Management

Dec 3, 2019 by GM

Thank you for your feedback. We appreciate your business.

4 out of 5

Posted by on Jul 19, 2019

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4 out of 5

Posted by on Mar 11, 2019

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1 out of 5

Renovations made my stay awful

Rooms shouldn't be advertised at the normal rate when the hotel is under this level of renovation. Dust, noise, holes in the walls, workers in hallway at all hours. The first two rooms I was offered had construction equipment in the tubs. Horrible stay.

Posted by , from South Carolina on Jan 28, 2018

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1 out of 5

Hotel is under construction with paint fumes.

The hotel under construction in the lobby. The lobby door isn't secure. Walking into you are hit with the fumes of paint. Checking on new year eve with the current weather in Charlotte made for a first observation nightmare. The front desk attendant was not professional needless to say. I contacted Travelocity and request a refund.

Posted by , from charlotte on Jan 2, 2018

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About the Microtel Inn by Wyndham Matthews/Charlotte

Location 1603 Matthews Mint Hill Rd, Matthews, NC 28105

Property Features

A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Free breakfast is available daily. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Microtel Inn by Wyndham Matthews/Charlotte. Self parking is free.

  • 1 building
  • 81 guestrooms or units
  • 3 levels
  • Built in 1996
  • Continental breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Microwave in a common area
  • Refrigerator in a common area
  • Water dispenser

Family Friendly Amenities

  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Microtel Inn by Wyndham Matthews/Charlotte offers 81 air-conditioned accommodations with complimentary weekday newspapers and hair dryers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. This Matthews hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Shower and tub combination
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 4:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Masks are required at the property for guests without COVID-19 vaccination

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash.

Masks are required in public areas for unvaccinated guests. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property does not follow a brand or regulatory agency's sanitization guidelines
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Debit cards
  • Gap period enforced between guest stays - 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Microtel Inn Wyndham Charlotte
  • Microtel Inn Wyndham Charlotte Hotel
  • Microtel Inn Wyndham Charlotte Hotel Matthews
  • Microtel Inn Wyndham Matthews Charlotte
  • Microtel Inn Wyndham Matthews/Charlotte Hotel Matthews
  • Microtel Inn Wyndham Matthews/Charlotte Matthews
  • Microtel Inn Wyndham Matthews/Charlotte
  • Microtel Hotel Matthews
  • Matthews Microtel
  • Microtel Matthews
  • Microtel Inn Wyndham Matthews/Charlotte Hotel
  • Microtel Inn by Wyndham Matthews/Charlotte Hotel
  • Microtel Inn by Wyndham Matthews/Charlotte Matthews
  • Microtel Inn by Wyndham Matthews/Charlotte Hotel Matthews

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.