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DoubleTree by Hilton Manchester Airport

4-star property
Outwood Lane Ringway Mancheste, Manchester, England 1-855-201-7819
3.0 out of 5
See all 7 travelocity Reviews

"I had forgotten how luxury hotels in general charge extra for each item. I was suprised in particular that there was a charge for the shuttle from the ... " More

By a verified traveler on Mon 27 Jun 2022

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Hotel Description

Manchester guestrooms with free WiFi

Close to airport

Within 3 miles (5 km) of this Manchester hotel, you'll find Wythenshawe Hospital and The Runway Visitor Park. Also, Quarry Bank Mill and Styal Estate is within 3 miles (5 km) and Bruntwood Park is within 6 miles (10 km).

Business services

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and airport shuttle. Self parking, a coffee shop, and a terrace are also offered.

Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$114* Per night/room May 13 - May 14

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Family Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Deluxe Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Room, 2 Double Beds, Accessible

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Family Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

DoubleTree by Hilton Manchester Airport ratings based on 7 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for DoubleTree by Hilton Manchester Airport

Everyone (3) Couples (1) Family (4)
4 out of 5

Posted by on Jun 4, 2023

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Comment from Hotel Management

Jun 26, 2023 by Doubletree by Hilton Manchester Airport

Thank you for taking a moment to share your experience. I am pleased to hear you found the overall service and performance of the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Kind Regards

4 out of 5
I had forgotten how luxury hotels in general charge extra for each item. I was suprised in particular that there was a charge for the shuttle from the hotel to the airport, particularly because it was such a short trip. I also was suprised by how slow the service in the restaurant was. Perhaps the restaurant should hire more waiters. Nevertheless, the room was clean, and I appreciate that the staff made the sleepaway couch into a bed before we arrived so we did not have to go to that trouble. Thank you for the comfortable stay.

Posted by on Jun 27, 2022

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Comment from Hotel Management

Jun 28, 2022 by Doubletree by Hilton

Thank you for taking a moment to share your experience. I am pleased to hear you found the overall service and performance of the hotel to your liking. I am sorry that you felt disappointed due to the optional extras we charge. We look forward to welcoming you back to our hotel in the future. Kind Regards

2 out of 5
I made resevations for dinner at 7pm. I was seated and gave my dinner selection by 7:05. My drink was delivered promptly and the appetizer. Then I waited and waited for my dinner. Other guests came and went, and I was still waitingafter a full hour of waiting, i finally got my dinner. Next morning, despite the fact I told the driver of the hotel van which airline I was flying with, he took me to the wrong terminal and I had to spend 10 pounds for a taxi to get to the correct terminal. Not good!

Posted by on Sep 27, 2019

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2 out of 5
Old and ver dirty for the price. Won’t stay there again. Stains all over the carpet, baby nappie in the bin in the bathroom,etc

Posted by , from Manchester Airport on Aug 27, 2019

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4 out of 5
Great customer service. Clean comfortable rooms. But the toilet didn’t flush properly. Fast easy free airport shuttle. Would recommend and stay again.

Posted by on May 25, 2019

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4 out of 5

Posted by on May 18, 2019

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1 out of 5
We were booked to stay at the Hilton Manchester Airport on June 21, 2019. I had advised the hotel at the time of our booking that we would be checking in late. When we arrived at the hotel (approx 1130pm) their systems were down and they were unable to check us in (and several other guests). They advised us that they were on the phone with support and hoping to have the issues resolved within the next hour. This was kind of annoying as we had to be at the airport for 4am for a 6am flight, but things happen. By 1 am the issues still had not been resolved and they could not provide us or other guests with an update as to when we could get into our rooms. At this point they advised us that there were other rooms available at the Radisson or the Marriott hotel but we would have to pay for these rooms out of pocket. This is absolutely ridiculous. Multiple guests (including myself) asked for a refund. They took my booking information and told me it would be a few days before I could get a refund as they would have to talk to Travelocity. I contacted Travelocity to expedite my refund. Travelocity has been amazing to work with (thank you to JM the agent who has been dealing with our case). It is now July 2nd and the agent has tried multiple times to get in touch with the Hilton and has yet to speak to a manager. I do not recommend the Hilton Manchester Airport, unless you want to sleep on a chair at the airport.

Posted by on Jul 2, 2019

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About the DoubleTree by Hilton Manchester Airport

Location Outwood Lane Ringway Mancheste, Manchester, England M90 4WP

Property Features

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center, 11 meeting rooms, and coworking spaces. Public spaces have free WiFi. Event space at this hotel measures 6566 square feet (610 square meters) and includes a conference center. A fitness center, a terrace, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Manchester Airport. An airport shuttle at scheduled times is available for a fee. For a fee, parking is available. This Manchester hotel is smoke free.

  • 230 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 6566 sq ft of conference space
  • 610 sq m of conference space
  • Built in 1986
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Convenience store
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Train station: Manchester Airport Station (0.4 km / 0.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

DoubleTree by Hilton Manchester Airport offers 230 accommodations with safes and hair dryers. 17-inch LCD televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries. This Manchester hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • LCD television
  • Digital channels
  • Electric kettle
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Free tea bags/instant coffee

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 5:30 AM to 10:00 AM.

Masons Restaurant - This restaurant serves breakfast, lunch, and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

DoubleTree by Hilton Manchester Airport offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: GBP 15.00 per pet, per stay, plus a deposit of GBP 30.00 per stay
  • Only dogs and cats are allowed
  • Weight limit: 75 lbs per pet
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Barclaycard, debit cards, and cash. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 15.00 per person
  • Airport shuttle fee: GBP 4.80 per person (one-way)
  • Self parking fee: GBP 15 per night
  • Pet deposit: GBP 30.00 per stay
  • Pet fee: GBP 15.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: GBP 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Hotel Manchester Airport
  • Hilton Manchester Airport
  • Manchester Airport Hilton
  • Airport Hilton Manchester
  • Hilton Hotel Manchester
  • Hilton Manchester Airport Hotel Manchester
  • Manchester Hilton
  • Hilton Manchester Airport Hotel
  • Hilton Manchester Airport
  • DoubleTree by Hilton Manchester Airport Hotel
  • DoubleTree by Hilton Manchester Airport Manchester
  • DoubleTree by Hilton Manchester Airport Hotel Manchester

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.