Book your room at Urban

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Grand five-star luxury hotel in the heart of Madrid

With a stay at Urban, you'll be centrally located in Madrid, steps from Congress of Deputies and Teatro de la Zarzuela.

This 5-star hotel is close to Prado Museum and Plaza Mayor.

Make yourself at home in one of the 96 air-conditioned rooms featuring minibars and LCD televisions. Wired and wireless Internet access is complimentary, while DVD players and satellite programming provide entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as laptop-compatible safes and desks.

Take advantage of recreational opportunities offered, including an outdoor pool, a steam room, and a fitness center. Additional features at this Art Deco hotel include complimentary wireless Internet access and babysitting/childcare.

Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Breakfast is available for a fee.

Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Madrid? This hotel has facilities measuring 3240 square feet (301 square meters), including a meeting room. A roundtrip airport shuttle is provided for a surcharge (available on request).

Urban

At your hotel

Urban features 2 restaurants, an oyster bar, and a seasonal outdoor dining space. Room service is available 24 hours a day. This five-star Madrid hotel has an outdoor pool, fitness equipment, and a steam room. The lobby features backlit frosted glass surfaces, and shades of gray.

Located in the historical city center, the hotel provides convenient access to the nearby metro station, train station, and shopping district. The Real Academica de Bella Artes de San Fernando and the Museo Thyssen-Bornemisza are 450 meters away.

A concierge desk and a business center are on site. Tour assistance and currency exchange are available. The hotel has laundry facilities and offers dry cleaning services. Wireless Internet access is complimentary.

  • Free Wi-Fi
  • Outdoor pool
  • Complimentary newspapers in lobby
  • Fitness facilities
  • Bar/lounge
  • Breakfast available (surcharge)
  • Business center
  • Porter/bellhop
  • Express check-out
  • Multilingual staff
  • 24-hour front desk
  • Safe-deposit box at front desk
  • Express check-in
  • Laundry facilities
  • Dry cleaning/laundry service
  • Babysitting or childcare
  • Elevator/lift
  • Total number of rooms - 96
  • Turkish bath/Hammam
  • One meeting room
  • Rooftop terrace
  • Luggage storage
  • Number of floors - 6
  • Valet parking (surcharge)
  • Room service (24 hours)
  • Conference space size (feet) - 3240
  • Airport transportation (surcharge)
  • Limo or Town Car service available
  • Conference space size (meters) - 301
  • Year Built 2005
  • Number of restaurants - 2
  • Number of buildings/towers - 1
  • Steam room
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Stay connected

Available in all rooms: Free Wi-Fi , Free wired high-speed Internet

Available in some public areas: Free Wi-Fi

Park your car

Valet parking (surcharge)

In your room

  • Free Wi-Fi
  • DVD player
  • Climate control
  • Complimentary newspaper
  • Phone
  • Minibar
  • Turndown service
  • Bidet
  • Slippers
  • Bathrobes
  • Complimentary toiletries
  • Hair dryer
  • In-room childcare (surcharge)
  • Desk
  • Iron/ironing board (on request)
  • Satellite TV service
  • Cribs/infant beds available
  • Air conditioning
  • Free wired high-speed Internet
  • Soundproofed rooms
  • Daily housekeeping
  • Private bathroom
  • In-room safe (laptop compatible)
  • LCD TV
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Eat and drink

Europa Deco - Serving creative Mediterranean cuisine. Open for lunch and dinner. Closed Sundays.

Glass Bar - Oyster bar. Featuring transparent chairs, cocktails, and Japanese-inspired drinks.

La Terraza del Urban - Serving dinner and offering drink service until late night. Featuring views of the city’s skyline. Open during the summer.

Room Service - Available 24 hours a day.

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Play

Urban offers fitness equipment, an outdoor pool, and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

The fine print for Urban

When you arrive

Minimum check-in age is 18

Check-in time starts at 2 PM

When you leave

Check-out time is noon

How you can pay

Accepted at this hotel: American Express, Diners Club, JCB International, MasterCard, Visa

Your pets

Pets allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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Fees

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We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation. This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Awards & Affiliations

  • Urban is listed in the 2012 Condé Nast Traveler Gold List of the world's best places to stay.
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