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4.9 out of 5

"Restaurant was very bad! " More

By a verified traveler on Thu 06 Apr 2023

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Hotel Description

4-star hotel near Gran Via, connected to a shopping center

City center retreat

At this Madrid Centro hotel, you'll be within a 5-minute walk of Gran Via and Puerta del Sol. Plaza de Cibeles and Plaza Mayor are also within half a mile (1 km).

Renovated in 2020

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the free WiFi in public areas, laundry service, and airport shuttle. You'll appreciate the shopping center shuttle, coffee shop/cafe, and limo/town car service.

Standard Double Room, Courtyard Area

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 2 Max
$288* Per night/room Mar 27 - Mar 28

Superior Double Room, Courtyard Area

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 2 Max

Luxury Penthouse, Hot Tub (Terrace)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room (Alcalá)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, Courtyard Area

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 3 Max

Junior Suite (Alcalá)

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 4 Max

Hotel Regina ratings based on 13 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel Regina

Everyone (5) Couples (6) Family (2)
5 out of 5

Posted by , from Dallas on Oct 12, 2023

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4 out of 5
Restaurant was very bad!

Posted by on Apr 6, 2023

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5 out of 5
Wonderful hotel! Love it! The staff is amazing and the location is perfect, close to everything. The breakfast buffet is excellent! I’m recommended this hotel! I will definitely return on my next visit to Madrid.

Posted by on Jan 11, 2023

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5 out of 5

Posted by on Oct 31, 2022

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5 out of 5

Posted by , from Delray Beach on Sep 5, 2022

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5 out of 5
Hotel Regina is one of my top favorites of all time. Super staff, great property/location and our room with the city panoramic view topped it off. Love this hotel!

Posted by , from south pasadena on Aug 31, 2022

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Comment from Hotel Management

Sep 1, 2022 by Dianna Mae P. Vegilia

Dear Kathryn,Many thanks for leaving us a feedback following your recent stay with us.Feedback like yours allows us to keep delivering excellent services to our wonderful guests.We are particularly excited to know that you had a good stay with us and we look forward to seeing you again in the very near future.Have a good day and kind regards,Guest Experience ManagerHotel Regina

5 out of 5
Love this hotel! Great location, great staff and the room was perfect.

Posted by , from south pasadena on Aug 25, 2022

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5 out of 5
This hotel was even better than I had hoped. It was the perfect location to see all of the sights in Madrid. The staff was amazing, the hotel was gorgeous and the breakfast buffet was the best I have ever had. My only complaint was that the bed and the pillows were uncomfortable for my liking. Despite that, I would definitely recommend this place and would stay here again.

Posted by on Jun 9, 2022

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Comment from Hotel Management

Jul 14, 2022 by Fátima Ek

Dear Juan, Thank you for taking the time to review your time at the Hotel Regina Madrid and for the high rating. We are thrilled you had an enjoyable stay. It was our pleasure to take care of you during your stay and we hope to see you again here at our hotel. Kind regards, Fátima El Amer Guest Experience

5 out of 5

Posted by on May 2, 2022

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5 out of 5

Posted by on Nov 29, 2021

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Property Features

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) and a shopping center shuttle are available for a fee. A 24-hour fitness center, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Regina. The hotel can provide limo/town car service and wedding services. A complete renovation of Hotel Regina was completed in January 2020. This 4-star Madrid hotel is smoke free.

  • 1 building
  • 175 guestrooms or units
  • 7 levels
  • Built in 1928
  • Deli
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Madrid Recoletos Station (1.8 km / 1.1 mi)
  • Metro station: Sevilla Station (0.1 km / 0.1 mi)
  • Property shuttles: Airport shuttle and shopping center shuttle

Room Amenities

Hotel Regina offers 175 accommodations with minibars and safes. Memory foam beds feature down comforters. A pillow menu is available. This Madrid hotel provides complimentary wireless Internet access. Bathrooms include designer toiletries, bidets, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Memory foam beds
  • Minibar
  • In-room dining (limited hours)
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Bidet
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 11:30 AM.

Caramba - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

  • Casino nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Hotel Regina offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 60 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

This property accepts credit cards, debit cards, and cash

This property uses eco-friendly cleaning products

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

  • Car recommended
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitization guidelines Safe Tourism Certified (Spain)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Debit cards
  • Gap period enforced between guest stays - 72 hours
  • Online penalty collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Airport shuttle fee: EUR 35 per vehicle (roundtrip, maximum occupancy 7)
  • Nearby parking fee: EUR 36 per day(164 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 60 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Regina Hotel Madrid
  • Regina Madrid
  • Hotel Regina Madrid
  • Hotel Regina Hotel
  • Hotel Regina Madrid
  • Hotel Regina Hotel Madrid

You should know

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.